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Added 8 mins ago
M
IT Business Analyst
Manulife
Toronto, ON
- Full-time
Bachelor’s degree in Computer Science, Mathematics, Analytics, or related field (Master’s degree is an asset)
Added 8 mins ago
GE
Représentant(e) aux ventes / Sales Representative
GFL Environmental Inc.
Quebec, QC
- Full-time
Matrec est un courtier en gestion des matières résiduelles offrant aux entreprises commerciales et résidentielles des services et des produits pour la collecte des déchets, le recyclage, le…
Added 23 mins ago
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Robotic Sales Representative
Mecka
Richmond Hill, ON
- $115,000 to $165,000 CAD / year
- Full-time
We're looking for a Robotics Sales Representative to put autonomous service robots into sites across the Greater Toronto Area. This is a hands-on, full-cycle sales role: you'll find the…
Added 23 mins ago
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Customer Service Representative
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Surrey, BC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 37 mins ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
ON · Ontario, Canada
- Full-time
1-3 years of experience in financial services, wealth management, asset management, investment products, operations or a related field.
Added 37 mins ago
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…for delivering complex real property and facility management services that support critical infrastructure and operational requirements. Working closely with clients, contractors,…
Added 38 mins ago
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Added 52 mins ago
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Added 1 hour ago
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Personal Finance Advisor
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Stay up-to-date on the financial services industry, market trends and best practices in your field
Added 2 hours ago
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Gestionnaire principal de la location/Senior Manager Rental
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Added 3 hours ago
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Dealer Development Manager, SecureDrive (Business Development/Sales) - Edmonton
LGM Financial Services
AB · Edmonton, AB
- Full-time
LGM is a national leader in providing warranty, finance and insurance services to the Canadian automotive industry. Since 1998, LGM has partnered with leading automotive manufacturers and…
Added 3 hours ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 3 hours ago
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Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
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Added 4 hours ago
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B2B Sales Customer Expert I
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
…around 50% of employees now working remotely.We also provide services in 300 languages and…
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Enterprise Business Development Representative
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Advertised as : Enterprise Business Development Representative
Added 4 hours ago
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Provincial Occupational Health & Safety Coordinator
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- Full-time
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Added 5 hours ago
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Webber - Incident Response Technician - Infrastructure Management
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Temporary Full Time Customer Service Representative, Recreation (3 month contract)
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Supervisor of Customer Service, the Customer Service Representative achieves an exceptional level of customer service, resolving the majority of client issues, complaints…
Added 6 hours ago
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Field Representative - Alcoholic Beverages
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Added 6 hours ago
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Field Representative - Alcoholic Beverages
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Field Representative - Alcoholic Beverages
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Added 7 hours ago
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Executive Director - Foundation
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- $100,000 to $120,000 CAD / year
- Part-time
The Executive Director will be a trusted partner to the Stober Family and Board, and a credible representative of the Foundation within the broader community and philanthropic sector. The…
Added 8 hours ago
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Field Sales Representative
Centurion - Canada
Clairmont, AB
- Full-time
We are looking for a Field Sales Representative based in Grande Prairie, Alberta, to strengthen our presence with existing customers, develop new business opportunities, and connect…
Added 8 hours ago
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OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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