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Added 5 mins ago
C
Software Developer, Co-op
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 5 mins ago
LC
Category Director, Meal Makers (Super Market Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
Collaborate and build strong partnerships with cross functional teams across the enterprise, including merchandising, operations, control brands, supply chain, loyalty, e-commerce,…
Added 5 mins ago
LC
Produce Assistant Department Manager Full Time Day
Loblaw Companies Limited
Yarmouth Indian Reserve No. 33, NS
- Full-time
Added 5 mins ago
CI
Sales Associate
Carters Inc.
Winnipeg, MB
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 5 mins ago
CF
Customer Service Coordinator
Classic Fire + Life Safety
Toronto, ON
- Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented,…
Added 5 mins ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Fredericton, NB
- Full-time
Added 8 mins ago
CA
Adjoint(e) administratif(ve)
Centurion Asset Management Inc.
Montreal, QC
- Full-time
Added 8 mins ago
LC
Produce Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
Added 8 mins ago
Acheteur / Spécialiste en approvisionnement || Buyer/Procurement Specialist
Faspac
Montreal, QC
Faspac, leader dans le secteur de l’emballage flexible, est à la recherche d’un(e) Acheteur(euse) / Spécialiste en approvisionnement pour se joindre à son équipe. Il s’agit d’un poste…
Added 8 mins ago
TA
Operations Worker - Seasonal
The Andersons, Inc.
Bethany, ON
- Full-time
As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to…
Added 8 mins ago
EM
Administrative Assistant (Entry Level)
Evertz Microsystems Limited
Burlington, ON
- Full-time
…of our business model, playing a key role in both internal operations and client-facing excellence. In this position, you will work closely with various internal teams to generate new ideas…
Added 8 mins ago
LC
Assistant Bakery Production Manager
Loblaw Companies Limited
Fortinos Pane Fresco Commissary
- Full-time
Support the Bakery Manager in overseeing daily production operations.
Added 8 mins ago
AI
Technical Support Center Supervisor
ARxIUM INC
Winnipeg, MB
- Full-time
ARxIUM is a leader in pharmacy automation, offering innovative hardware and software solutions globally. With over 20 years of experience, we serve customers in North America, Europe, and…
Added 8 mins ago
LC
HMR Assistant Department Manager Full Time Day
Loblaw Companies Limited
Edmonton, AB
- Full-time
Added 8 mins ago
LC
HMR Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Full-time
Added 8 mins ago
LC
Apparel Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Full-time
Added 8 mins ago
LC
Apparel Assistant Department Manager Part Time Day Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Part-time
Added 24 mins ago
TC
Disability Service Worker (complex needs), Full-Time
Taproot Community Support Services
Slave Lake, AB
- Full-time
…guardians and employers. This position reports to the Team…
Added 24 mins ago
TT
Transportation Business Analyst
Tundra Technical Solutions
Mississauga, ON
- $111,000 to $125,000 CAD / year
- Full-time
Reporting to the appropriate business or IT leader, the successful candidate will be responsible for supporting and optimizing end-to-end supply chain, logistics, transportation, and…
Added 24 mins ago
R
Sales Business Development Manager
Remco
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
Grow your career with Remco!! A leader in transportation, warehousing, and logistics as a Business Development Manager. This is an excellent opportunity for someone who is a hunter and…
Added 24 mins ago
S-
Manager, Information Technology
SPE - Serruya Private Equity
Markham, ON
- Full-time
Reporting to the VP of Finance, the Manager, Information Technology will oversee all aspects of IT operations, infrastructure, cybersecurity, and technology strategy across multiple…
Added 24 mins ago
K
Boutique Manager (Toronto)
Kanuk
Toronto, ON
- Full-time
A leader in its field, Kanuk specializes in the design and manufacturing of premium winter coats and accessories. For over fifty years, our team has leveraged its unmatched expertise in…
Added 24 mins ago
R
Inbound Manager
ROBINSON
Calgary, AB
- Full-time
Reporting to the Director, Distribution Operations, the Inbound Manager is responsible for leading inbound warehouse operations, including receiving, inventory management, replenishment,…
Added 24 mins ago
J&
Retail Team Lead
JACK & JONES
Winnipeg, MB
- Full-time
…responsible for supporting the Store Manager in daily store operations and team leadership. This role includes supervising and coaching team members, organizing daily tasks, and ensuring…
Added 25 mins ago
B
Business Analyst
BGIS
Calgary, AB
- Full-time
Acting as a strategic partner to Business Development, Operations, and Finance, the Business Analyst evaluates cost structures, margin targets, service assumptions, and market conditions to…

OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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