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Added 7 mins ago
RS
Gestionnaire principal de la location/Senior Manager Rental
Ryder Supply Chain Solutions
Dorval, QC
- Full-time
…parvient grâce à une mise en œuvre réussie des éléments suivants : marketing, gestion et exécution des ventes, responsabilités financières, leadership, opérations et gestion de flotte,…
Added 52 mins ago
FI
retail sales manager
FITUDIO INC
Brampton, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
HF
Operations manager, restaurant
Huckleberry's Family Restaurant
Invermere, BC
- Full-time
Participate in marketing plans and implementation
Added 2 hours ago
GW
Assistant General Manager - Longhorn, Whistler, BC
Gibbons Whistler
Whistler, BC
- $55,000 to $70,000 CAD / year
We’re hiring an Assistant General Manager to join our team at The Longhorn Saloon, one of Whistler’s most iconic destinations for après-ski energy, legendary patio parties, and unbeatable…
Added 2 hours ago
GW
Assistant General Manager - Black's Pub, Whistler, BC
Gibbons Whistler
Whistler, BC
- $55,000 to $70,000 CAD / year
We’re hiring an Assistant General Manager to join our team at Black’s Pub, one of Whistler’s most iconic destinations for lively après, fresh local flavours, and unbeatable views.
Added 2 hours ago
ML
shop manager
Mr. lube
ON · York, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 2 hours ago
M
store manager - retail
MAXI
Sherbrooke, QC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 2 hours ago
NC
Assistant Store Manager
NAPA Canada
AB · Edmonton, AB
- Full-time
Assist Store Manager in developing and motivating team members to help them reach their personal and career growth goals
Added 2 hours ago
FC
Associate Dean, Norton Wolf School of Aerospace, Information, and Defence Technologies
Fanshawe College
London, ON
- Full-time
Added 2 hours ago
B
Marketing Campaign Execution Manager
Blend
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Our Fortune 100 financial services client is seeking a Manager of Marketing Planning & Delivery to support their banking partner, a large Canadian national bank. This role will help drive…
Added 4 hours ago
CA
Leasing Manager
Centurion Associates Inc
AB · Edmonton, AB
- Full-time
…regarding rental rates, incentives, and positioning to leasing, operations, and senior leadership teams. Monitor industry trends and local market activity to support proactive pricing and…
Added 4 hours ago
SI
Sales Manager
Synectics Inc.
Oakville, ON
- $70,000 to $75,000 CAD / year
- Full-time
We are seeking an experienced, commercially driven Sales Manager to lead the growth of our Motion Facades product line across Canada and the United States, with a primary focus on Canada…
Added 5 hours ago
FT
Associate Dean, Norton Wolf School of Aerospace, Information, and Defence Technologies
Fanshawe Toronto@ILAC
London, ON
- Full-time
…performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to…
Added 5 hours ago
RS
Gestionnaire principal de la location/Senior Manager Rental
Ryder System, Inc.
Montreal, QC
- Full-time
…parvient grâce à une mise en œuvre réussie des éléments suivants : marketing, gestion et exécution des ventes, responsabilités financières, leadership, opérations et gestion de flotte,…
Added 5 hours ago
PC
Area Manager - M&M Food Market
Parkland Corporation
Calgary, AB
- Full-time
Reporting to the Director, Corporate Store Operations & Training, the Area Manager is responsible for a region comprised of 15-20 M&M Food Market corporate store locations. The person acts…
Added 5 hours ago
M
Senior Social Content Specialist
Metrolinx
Toronto, ON
- Full-time
…Content Specialist for a 15 month contract term. Reporting to the Manager, Social Media, this role is responsible for developing, executing, and optimizing organic and paid social media…
Added 6 hours ago
PC
Area Manager - M&M Food Market
Parkland Corporation
AB · Edmonton, AB
- Full-time
Reporting to the Director, Corporate Store Operations & Training, the Area Manager is responsible for a region comprised of 15-20 M&M Food Market corporate store locations. The person acts…
Added 6 hours ago
SC
Vice President Business Development / Portfolio Manager / Investment Advisor - British Columbia / Vancouver / Vancouver Island- Partner Track
Schwaben Capital Group Limited
Toronto, ON
- Full-time
Investment Advisor / Portfolio Manager - Business Development, Partner Track
Added 6 hours ago
R
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
…leadership team for English Services client groups such as Marketing, Communications & Brand, Public Affairs, Sports, Digital, Transformation, Media Solutions, and Operations. Your deep…
Added 6 hours ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
…across Western Canada, they continue to invest in their people, operations, and long-term…
Added 6 hours ago
TB
store manager - retail
TWO BAY ENTERPRIZES LTD
Moosonee, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 6 hours ago
RD
Team Operations Lead
RBC Dominion Securities
Vernon, BC
- Full-time
…Investment Management team, you will help manage business and operations within the team. You will play a key role in executing activities and client contact as per the portfolio manager’s…
Added 6 hours ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
Ensure effective planning and execution of software-related projects across organizational functions such as marketing, regulatory affairs, quality assurance, and operations.
Added 6 hours ago
R
Interim Department Manager, Paint/flooring ( 3 Months)
RONA
Cambridge, ON
- Temporary
Carry out merchandising duties according to the Store Manager’s directions
Added 6 hours ago
R
Department Manager, Seasonal
RONA
Cambridge, ON
- Temporary
Carry out merchandising duties according to the Store Manager’s directions

OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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