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Added 6 mins ago
AC
Ramp Agent (Station Attendant) – Airport - Full-Time
Air Canada
St. John's, NL
- Full-time
As a dynamic team member, you collaborate with your crew to efficiently onload and offload aircraft, ensuring safe and on-time performance. You may find yourself working functions that…
Added 6 mins ago
TC
PM Service Scheduler
Toromont Cat
Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
…employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our…
Added 6 mins ago
Store Associate
Sherwin-Williams
Duncan, BC
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 6 mins ago
Store Associate
Sherwin-Williams
Edmonton, AB
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 6 mins ago
Delivery Driver
Sherwin-Williams
Surrey, BC
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 6 mins ago
Store Associate
Sherwin-Williams
Sherwood Park, AB
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 6 mins ago
CF
Member Services Rep
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Woodbridge, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 19 mins ago
LA
French Bilingual Duty Counsel - Family and Criminal
Legal Aid Ontario
Cornwall, ON
- Full-time
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this…
Added 19 mins ago
TS
Store Associate
The Salvation Army in Canada
Mississauga, ON
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a coope
Added 19 mins ago
TS
Store Associate
The Salvation Army in Canada
Leduc, AB
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 19 mins ago
TH
Department Supervisor Full - Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
- Full-time
The Department Supervisor is a key member of the store leadership team responsible for leading associates, driving operational excellence, and delivering an exceptional customer experience.…
Added 19 mins ago
TH
Department Supervisor Full-Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
- Full-time
The Department Supervisor is a key member of the store leadership team responsible for leading associates, driving operational excellence, and delivering an exceptional customer experience.…
Added 20 mins ago
A
Health, Saftey & Wellbeing Advisor
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Markham, ON
- Full-time
Work closely with operational staff and HSW team members to support HSW objectives.
Added 20 mins ago
Operations Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Vancouver Convention Centre is hiring a Casual Operations Coordinator to join the team on a casual basis.
Added 20 mins ago
Animal Flow Coordinator
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
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Added 20 mins ago
JUNIOR ASSISTANT MANAGER
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Added 20 mins ago
Infrastructure Engineer
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Toronto, ON
At KORE, communication and collaboration is our top priority. As a team member, you’ll be working closely with all departments to develop our software, TRAX, and the infrastructure…
Added 20 mins ago
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TD
Toronto, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 20 mins ago
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PIA Client Service Associate
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Toronto, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 20 mins ago
M
Intern, Quality Assurance
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- Full-time
Support routine review and organization of electronic and paper GMP documentation for completeness and adherence to Good Documentation Practices; escalate observations to the responsible…
Added 20 mins ago
M
Co-Op, Quality Assurance
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- Full-time
Support routine review and organization of electronic and paper GMP documentation for completeness and adherence to Good Documentation Practices; escalate observations to the responsible…
Added 20 mins ago
SL
Resource Team Leader
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- Full-time
Completes regular one on one reviews with each team member ensuring their goals and objectives reflect the needs of the company, the FC as well as the requirements of the job
Added 20 mins ago
BE
Intermediate Developer
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- Full-time
The Intermediate Developer (Developer) is a key member of the Information Systems (IS) team, contributing to the design, development, and maintenance of software solutions that support…
Added 32 mins ago
EM
Cleaner
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- Part-time
At Edon, our goal is to foster an environment where every team member feels empowered, believing that a mix of backgrounds, perspectives, and experiences enhances our innovation and…
Added 32 mins ago
EM
Cleaner
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We encourage understanding of our field operations so that team members gain an understanding and appreciation of the entire business

OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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