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Added 43 mins ago
DR
Yard and Warehouse Manager - Burnaby
DMC Recruitment Group
Calgary, AB
- Full-time
This is an excellent opportunity for a proven leader with deep lumber and building materials experience who thrives in a unionized environment and enjoys developing teams, improving…
Added 43 mins ago
A
Electrical Designer
Actalent
Red Deer, AB
- $43 to $48 CAD / hour
- Contract
Working knowledge of and demonstrated experience with the Canadian Electrical Code.
Added 43 mins ago
A
Project Manager
Actalent
Calgary, AB
- $90 to $110 CAD / hour
- Contract
This role leads the planning, design, execution, and closeout of capital projects within a hatchery and food production environment. The Project Manager oversees initiatives from concept…
Added 43 mins ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $90 to $110 CAD / hour
- Contract
This role leads the planning, design, execution, and closeout of capital projects within a hatchery and food production environment. The Project Manager oversees initiatives from concept…
Added 43 mins ago
FP
RTE - Cook
Fresh Prep Foods Inc
Calgary, AB
- Up to $23.06 CAD / hour
Experience working in a high-volume kitchen or food production environment is an asset.
Added 1 hour ago
Manager, Production
I M P Group International Inc.
Amherst, NS
Reporting to the General Manager, the Manager, Production is an essential leader within our demanding production organization. Working with the production supervisory team, this highly…
Added 1 hour ago
ME
Assembler, Fixtures
MAD Elevator Inc
Mississauga, ON
- Up to $20 CAD / hour
- Full-time
At MAD, we set you up to be the expert – providing the tools, support, and environment to help you thrive. From there, it’s all you – your drive and ideas lead the way. MAD has been ranked…
Added 1 hour ago
AH
Manager
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Red Deer, AB
- Full-time
We are seeking a collaborative and innovative healthcare leader to join Surgical Services as Manager of the Outpatient Department and Bariatric Specialty Clinic at Red Deer Regional…
Added 1 hour ago
IC
Production Supervisor
IMT CORPORATION
ON
- $65,200 to $92,600 CAD / year
- Full-time
Working within a unionized manufacturing environment, the Production Supervisor provides visible leadership on the shop floor, ensures compliance with company policies and collective…
Added 1 hour ago
JF
Manager, SAP Solutions
Johnvince Foods
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
This is the person who leads the functional team through go-live and then runs the Centre of Excellence. It is a working leadership role. Five functional leads report to you, and you are…
Added 1 hour ago
LM
Houseperson (Secondary Job Code) -RRCR
Lahal Management LP
Richmond, BC
- $23.97 to $24.88 CAD / hour
- Full-time
…and ensuring each room is presented to the highest quality. Working closely with a supportive team, you'll respond to guest requests with warmth and professionalism while identifying and…
Added 2 hours ago
LH
Occupational Therapist - Lifemark Physiotherapy - Moncton
Lifemark Health Group
Moncton, NB
- Full-time
Excel in a collaborative, inter-disciplinary team environment
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Lac-Mégantic, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
TN
Retail Store Manager – Cannabis & Vape
True North Construction Company
North Bay, ON
- $44,000 to $50,000 CAD / year
- Full-time
Working in an environment where cannabis and/or tobacco-related product odours may be present.
Added 2 hours ago
RM
Equipment Operator II - Roads
RESORT MUNICIPALITY OF WHISTLER
Whistler, BC
- Up to $36.97 CAD / hour
…inclusive workplace and will create and maintain effective working relationships with others while contributing to a positive team environment. The starting wage for this position is $36.97…
Added 2 hours ago
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Project Manager Restoration
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Ottawa, ON
- $70,000 to $80,000 CAD / year
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As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
Added 2 hours ago
Sr. Director, Human Resources
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Toronto, ON · North York, ON
As Senior Director, Human Resources, you will be the senior-most people leader for the standalone Ice Cream business in Canada and a member of the business leadership team. Partnering…
Added 2 hours ago
Warehouse Operator
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Innisfail, AB
…of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet care and pet nutrition industry, producing Canada’s best loved brands including Alpo ®, Beneful ®, Beyond ®,…
Added 2 hours ago
A
Senior AI Architect
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Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
You will be working in a high-paced environment focused on creating unique AI solutions to problems across multiple industries to generate impactful value. You will be working at a company…
Added 2 hours ago
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Associate Dean, Norton Wolf School of Aerospace, Information, and Defence Technologies
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- Full-time
…innovative program areas. The College is now seeking an exceptional leader to guide the school through its next phase of growth and…
Added 2 hours ago
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Senior Technology Manager - Security Engineering and Architecture
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- Full-time
…includes creating an equitable, inclusive and growth-focused environment for our…
Added 2 hours ago
CO
Chief of Police
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- Full-time
Create and sustain an inclusive, participatory working environment for sworn and civilian members, full- and part-time employees, contract workers and volunteers.
Added 2 hours ago
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Senior Art Director
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Toronto, ON
- Full-time
Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough…
Added 2 hours ago
Outdoor Program Leader - Recreation Technician I
City of Edmonton
AB
As an Outdoor Program Leader, you’ll be a skilled instructor and inspiring facilitator for a wide range of participants from day camps and school field trips to engaging community programs.…
Added 2 hours ago
HR
Product HSE Compliance Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future

OMERS

Guest Experience Representative

Richmond Hill, ON, Canada
Hillcrest Mall, Canada

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr. · Part-time

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Job details

Pay: This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.
Job type: Part-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are currently looking for highly motivated Seasonal Guest Experience Representatives to join our team at Hillcrest Mall. At Oxford, we have a commitment to customer service excellence and we strive to achieve this goal through every interaction, everyday. As a Guest Experience Representative, you are an ambassador for Upper Canada Mall and must ensure professionalism, pride, and passion each and everyday.

Hillcrest Mall is open Monday-Saturday from 10AM-8PM and Sunday 11AM-7PM. Shifts can begin as early as 8AM and end as late as 10PM. These hours will vary based on special events and changes in operational hours.

Flexible availability is required for this role. We require a minimum availability of 3 days per week (including weekends). When submitting an application for this role, kindly include an up-to-date resume with your weekly availability clearly highlighted.

As a member of this team, you will be responsible for:

Proactively seek opportunities to create memorable guest experiences by assisting guests and providing exceptional service.
Maintain a thorough knowledge of the shopping centre’s services, amenities/facilities, stores, brands and promotional activities.

Deliver all services offered at the Guest Experience locations – including selling the Gift Card PLUS.
Assist guest by providing directions/information, answering questions, and performing other centre specific services as assigned.
Stay relevant in fashion, maintain brand knowledge including price points, and gift suggestions to ease shopper’s path to purchase.
Proactively listen to identify and deliver on customers needs.
Communicate effectively with shoppers, retailers, centre management and all shopping centre personnel.
Work closely with the Management Office and the Marketing Department to assist with marketing needs
Maintain supply stock of promotional items

To succeed in this role, you:

High School Education; post-secondary education preferred in a related field of study (i.e. Hospitality, Marketing/Communications, Real Estate/Property Management, etc.)
Previous guest services or customer service experience (required)
A positive attitude and a strong desire to provide excellent guest experiences
The ability to effectively and politely communicate with shoppers, retailers, Centre Management, Service Providers, all shopping centre personnel
The ability to work in a fast-paced environment, multi-task and maintain a high level of professionalism at all times
Strong written and oral communication skills
Conflict resolution/management skills
A friendly, approachable, proactive and solution focused attitude
Computer skills – including working knowledge of Microsoft Office Suite, Google Sheets and Social Media tools and services
Organization and time management skills
The ability to adapt quickly to change in work requirements with the ability to can re-prioritize tasks as needed
The ability to engage in physical activities including but not limited to: prolonged standing, walking, lifting, pushing, pulling, and bending

This posting is for an existing vacancy.The expected hourly rate for this position is $18.00-19.00/hr.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Guest Experience Representative is responsible for providing exceptional service to mall guests and maintaining thorough knowledge of center amenities and promotional activities. They will also assist with marketing needs, manage supply stock, and communicate effectively with retailers and management.

Requirements

Candidates must have a high school diploma, with post-secondary education in a related field preferred. Previous customer service experience, strong communication skills, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Communication
Conflict resolution
Multi-tasking
Time management
Microsoft Office Suite
Google Sheets
Social media
Problem solving
Professionalism
Brand knowledge
Interpersonal skills

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Retail
Real Estate
Marketing
Hospitality
Communication
Microsoft Office
Google Sheets
Social Media
Conflict Resolution
Time Management
Brand Knowledge
Professionalism
Mall Operations

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