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Added 8 mins ago
S
Technical Staffing Services Recruiter
SGS
Calgary, AB
- Full-time
…recruitment functions from beginning to end, including administrative onboarding functions. This position will also provide support and assistance to the TSS Technical Recruiters and…
Added 8 mins ago
ZC
Underwriting Operations Manager - Retail
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for an Underwriting Operations Manager – Retail to lead and develop our Underwriting Operations team, and help shape the future of our MGAs and Programs…
Added 30 mins ago
TS
Store Manager
Tokyo Smoke
Keswick, ON
- Full-time
The primary role of the store manager is to maintain the efficient running of the total store. To provide an outstanding experience to all store guests while controlling costs and…
Added 30 mins ago
J
Customer Onboarding Specialist
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term…
Added 35 mins ago
TF
Visitor Information Centre & Destination Assistant Manager
Tourism Fernie
Fernie, BC
- Full-time
Tourism Fernie is looking for an enthusiastic, organized and customer-focused individual to join our team as the Visitor Information Centre (VIC) & Destination Assistant Manager.
Added 39 mins ago
SI
Retail Assistant Manager
Staples Inc.
Langley (District), BC · Langley, BC
- Full-time
Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities…
Added 39 mins ago
T
Software Engineer I - Full Stack
TD
Toronto, ON · Mississauga, ON
- Full-time
Added 39 mins ago
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Personal Banker - Cavendish
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 39 mins ago
T
Wealth Operations Officer II
TD
Toronto, ON
- Part-time
Added 43 mins ago
FN
Fulfillment Analyst - Bilingual, Commercial Funding
First National Financial LP
Toronto, ON · East York, ON
- Full-time
…activities. The primary focus is on processing construction advances, onboarding new deals on our internal system, servicing the closing of loans for third-party lenders, and supporting the…
Added 43 mins ago
UO
Manager, Integrated Clinical Operations
University of Waterloo
Waterloo, ON
- $67,688.63 to $84,610.79 CAD / year
- Full-time
The Manager must maintain a thorough understanding of all front-line operations, systems, and processes, to ensure uninterrupted service delivery. They also serve as a key liaison between…
Added 59 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Bolton, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 1 hour ago
DI
Senior Integration Developer - EDI & .NET Core
Delmar International Inc.
Montreal, QC
- Full-time
Reporting to the Integration Manager, you will be a key member of the Integration team. You will analyze requirements, design technical solutions, develop and deploy integrations, and…
Added 1 hour ago
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Founding DTC Growth Marketing Manager, Silvie
Pontosense
Toronto, ON
- Full-time
Partner with Product and Customer Success on activation, onboarding, retention, and referrals.
Added 1 hour ago
NB
Branch Administrative Assistant
National Bank of Canada
Toronto, ON
- Full-time
…colleagues from several business groups. You’ll report to the Manager, Client Services, Private Banking 1859. Our team stands out for its collaborative and multidisciplinary approach and…
Added 1 hour ago
W
Senior Inside Sales Associate
Westburne
Mississauga, ON
- Full-time
…develop strategies to increase sales growth in our existing customer database. Reporting to the Regional Sales Manager, you will also prospect and onboard new accounts while managing…
Added 1 hour ago
B
Customer Success Manager - Construction
Buildots
Toronto, ON
- Full-time
…beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful…
Added 1 hour ago
A
Sales Development Representative
Aerotek
Langley (District), BC · Langley
- Other
Complete Aerotek Account Manager Onboarding training
Added 1 hour ago
SW
Science Camp Leader In Charge, Stay & Play
Science World
Vancouver, BC
- Part-time
Reports to: Extracurricular Programs Manager, Science Camps
Added 1 hour ago
TG
Bilingual Enterprise Customer Success Manager
Too Good To Go
Toronto, ON
- Full-time
We’re looking for an exceptional Bilingual Enterprise Customer Success Manager to join the team at Too Good To Go to lead the Canadian partnerships.
Added 1 hour ago
TG
Enterprise Customer Success Manager
Too Good To Go
Remote, Canada
- Full-time
- Remote
We’re looking for an exceptional Enterprise Customer Success Manager to join the team at Too Good To Go to lead the Canadian partnerships.
Added 1 hour ago
OH
Analyst, Application Support
Ontario Health
Toronto, ON
- Full-time
…investigates application issues, and represents the voice of the customer when issues require escalation to the operations teams and/or application…
Added 1 hour ago
T
Personal Banking Associate
TD
Oyen, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Personal Banking Associate
TD
St. Catharines, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate
TD
Burnaby, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

OMERS

Lead, Vendor Risk Management

Toronto, ON, Canada
Head Office Toronto, Canada

This posting is for an existing vacancy.The expected salary range for this position is $86,000.00 - $130,000.00 per year. · Full-time

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Job details

Pay: This posting is for an existing vacancy.The expected salary range for this position is $86,000.00 - $130,000.00 per year.
Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Role Summary:

This role reports into the Director, Procurement and is the main day-to-day point of contact for Oxford’s Vendor Risk Management (VRM) program. As part of Oxford Procurement team, the Lead will oversee vendor risk assessment operations, provide guidance to Oxford business users and risk stakeholders, and manage the services delivered by Oxford’s third-party risk management provider.

This position is important because it helps Oxford identify, assess and monitor vendor risks while delivering a practical and responsive experience for Oxford teams. In this role, you will manage and help strengthen the program’s processes and reporting, as well as contribute to its continued evolution over a multi-year roadmap.

You will be responsible for:

Lead the day-to-day operation of Oxford’s VRM program and serve as the main point of contact for program questions, issues and escalations.

Provide guidance to the third-party risk assessment team on the range of vendor use cases encountered across Oxford’s global business.

Ensure that the VRM managed service provider executes the program in accordance with Oxford’s VRM Policy and established processes.

Oversee the managed service provider, resolve service issues, monitor performance and drive improvements to service quality and user experience.

Partner with risk stakeholders and business users to design and implement improvements to questionnaires, processes, notifications and system workflows.

Advocate for Oxford users and deliver an efficient, practical and effective vendor risk management service.

Reporting on VRM Program KRIs and KPIs

Plan and manage the VRM enhancement and evolution initiatives, including process and workflow improvements.

Monitor monthly program usage, support budget forecasting and deliver user training and guidance as required.

Required Capabilities & Experience

5+ years of experience in third-party risk management, procurement, vendor management, business analysis or a related discipline.

5+ years of experience supporting vendor due diligence and onboarding processes.

Experience overseeing a vendor-provided managed service

Understanding of vendor risk domains, such as privacy, technology, and operational risk.

Experience working in a complex corporate environment and collaborating with cross-functional and cross-discipline teams.

Excellent communication, collaboration and relationship-building skills, with the ability to influence stakeholders at different levels and across geographies.

Strong judgment and problem-solving skills, with the ability to manage escalations, design practical workflows and balance competing short- and long-term priorities.

Preferred Capabilities & Experience

Post-secondary degree in business or a related field, or an equivalent combination of education and relevant experience.

Experience developing KPI and KRI reporting for a risk, procurement or vendor management program.

Experience leading service or program delivery

Previous experience at Oxford or familiarity with Oxford’s business environment is an asset.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.

This posting is for an existing vacancy.The expected salary range for this position is $86,000.00 - $130,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

The Lead will manage the day-to-day operations of the Vendor Risk Management program and serve as the primary point of contact for program-related issues. They will oversee the third-party managed service provider, drive process improvements, and report on key performance and risk indicators.

Requirements

Candidates must have at least 5 years of experience in third-party risk management, procurement, or a related discipline, including experience with vendor due diligence. Strong communication, problem-solving, and stakeholder management skills are essential for this role.

Skills

Vendor risk management
Procurement
Vendor due diligence
Risk assessment
Business analysis
Managed service oversight
KPI reporting
KRI reporting
Stakeholder management
Workflow design
Problem-solving
Communication
Relationship-building
Budget forecasting
User training

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Vendor Risk Management
Procurement
Third-party risk
Due diligence
Onboarding
Managed services
Privacy risk
Technology risk
Operational risk
KPI
KRI
Workflow
Business analysis
Real estate
Risk assessment
Stakeholder engagement
Budgeting
Training
Compliance
Policy management

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