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Added 16 mins ago
H
Business Development & Discovery Lead
Hatch
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
The people you'll talk to are business leaders - in product, operations, customer, marketing or IT - at mid-to-large companies. They own an outcome and a budget, and they need software…
Added 16 mins ago
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Store Manager- Upper Canada Mall
Pandora
Newmarket, ON
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 16 mins ago
R
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 16 mins ago
Lead, Technical Services
MongoDB
Toronto, ON
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation…
Added 16 mins ago
R
Gestionnaire Senior, Gestion de Projets Stratégiques / Senior Manager, Strategic Project Management
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 16 mins ago
Product Operations Manager
Brex
Vancouver, BC
Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and…
Added 16 mins ago
Hiring Event October 15, The Shops at Piccadilly
Bell
Salmon Arm, BC
Come and meet a manager for an on-site interview.
Added 16 mins ago
Hiring Event October 15, Orchard Park Mall
Bell
Kelowna, BC
Come and meet a manager for an on-site interview.
Added 16 mins ago
Hiring Event October 15, Midtown Plaza
Bell
Saskatoon, SK
Come and meet a manager for an on-site interview.
Added 16 mins ago
Hiring Event October 15, 1133 Main Street
Bell
Smithers, BC
Come and meet a manager for an on-site interview.
Added 16 mins ago
Hiring Event October 15, Parkland Mall
Bell
Yorkton, SK
Come and meet a manager for an on-site interview.
Added 16 mins ago
LC
PC Express Department Manager
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 16 mins ago
LC
Department Manager PCX -Interim
Loblaw Companies Limited
Halifax, NS
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 31 mins ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
You’ll support the leadership of warehouse operations, ensuring products are received, handled, stored, and distributed safely and efficiently. Working closely with the Warehouse Operations…
Added 31 mins ago
Senior Manager, Product Marketing Strategy, Planning and Delivery, Canadian Banking
Scotiabank
Toronto, ON
Drive sustained and profitable revenue growth through the planning, development and delivery of acquisition and customer engagement marketing programs. As a member of the Marketing Planning…
Added 31 mins ago
G
Enterprise AI Solution Manager
Gorgias
Toronto, ON
- $110,514 to $122,147 CAD / year
- Full-time
As a Enterprise AI Solution Manager, you will serve as a strategic partner to a portfolio of ecommerce merchants. You will guide customers through product adoption, optimization, and…
Added 31 mins ago
AC
Cyber Operations Analyst
Air Canada
Dorval, QC
- Full-time
This position reports to the Manager of the Cyber Security Operations Centre.
Added 31 mins ago
SJ
Store Manager - Peoples Jewellers - Lansdowne Place
Signet Jewelers
Peterborough, ON · Canada - Lansdowne Place - Peterborough, ON
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 45 mins ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
You’ll support the leadership of warehouse operations, ensuring products are received, handled, stored, and distributed safely and efficiently. Working closely with the Warehouse Operations…
Added 45 mins ago
N
Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Translate technical features into strategic business benefits to support the customer’s long-term success with Nakisa solutions.
Added 45 mins ago
BC
Analyst, Revenue Growth Management
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…serving major grocery chains, retail outlets and foodservice operations across…
Added 45 mins ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
…IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 46 mins ago
R
Principal Enterprise Architect
RBC
Toronto, ON
- Full-time
Minimum of 3 years of experience in leadership roles either as a direct manager or matrix manager leading technical resources.
Added 46 mins ago
Assistant Manager / Customer Experience Lead
Laura Canada
Kelowna, BC
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork,…
Added 46 mins ago
O
Data Analyst
OPTrust
Toronto, ON
- Full-time
Department: Member Experience and Pension Operations

OMERS

Manager, Technology Strategy & Innovation

Toronto, ON, Canada
Head Office Toronto, Canada

This posting is for an existing vacancy.The expected salary range for this position is $107,000 - $157,000 per year. · Full-time

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Job details

Pay: This posting is for an existing vacancy.The expected salary range for this position is $107,000 - $157,000 per year.
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Role Summary

Reporting to the Director, Customer Success & Innovation, you will strengthen the relationship between Data & Technology (D&T) and investment and business stakeholders, aligning technology with business strategy and customer outcomes.

The Customer Success & Innovation team connects customer needs with D&T offerings through technology business partnering, proactive engagement, strategy development and innovation.

You will help shape future-focused technology strategies, guide transformation and change, and develop a high-performing team that delivers measurable value.

You will be responsible for:

Partner with customers to understand needs and challenges, connect them with D&T offerings, and monitor customer health, issues and outcomes with technology teams.
Develop tailored technology strategies, maps and roadmaps aligned with business objectives; advise leadership on strategic technology implications, cost transparency and value delivery.

Champion core technology programs and D&T priorities; challenge existing processes and collaborate with Technology Product and Services teams to align innovation with business needs.
Manage and coach Customer Success Analysts or Leads; structure ambiguous challenges using clear problem definition and sound judgment, build stakeholder relationships, and share learning across D&T.
Stay current with emerging technology and enterprise trends; engage leaders to identify opportunities and support innovative solutions that improve business performance.

Required Skills & Experience

A Bachelor’s degree in a relevant field and 5–7 years of experience in technology-driven roles, including technology business partnering or a related function focused on customer experience.

Demonstrated ability to translate business needs into technology solutions; familiarity with enterprise architecture and IT governance; and strong business acumen across strategy, operations, market dynamics and emerging technology.

Strong strategic thinking, problem-solving and team leadership, with experience supporting innovation. Ability to communicate technical concepts clearly to nontechnical audiences, influence management using data-based insights, earn trust, coach others, resolve conflict and navigate complexity with resilience.

Preferred Skills & Experience

Experience in private markets OR a strong background in technology transformation program management.

An MBA or MSc is preferred.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.

This posting is for an existing vacancy.The expected salary range for this position is $107,000 - $157,000 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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More about this job

Responsibilities

You will strengthen the relationship between Data & Technology and business stakeholders by aligning technology strategies with customer outcomes. Additionally, you will manage and coach a team while championing core technology programs and identifying innovative solutions to improve business performance.

Requirements

The role requires a Bachelor's degree and 5–7 years of experience in technology-driven roles, specifically in business partnering or customer experience. Candidates should possess strong strategic thinking, leadership skills, and the ability to translate complex technical concepts for non-technical audiences.

Skills

Technology strategy
Business partnering
Customer success
Innovation management
Stakeholder management
Strategic planning
Change management
Data analysis
Enterprise architecture
IT governance
Team leadership
Problem solving
Communication
Coaching
Conflict resolution
Market dynamics

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Technology Strategy
Innovation
Customer Success
Data & Technology
Business Partnering
Investment
Pension Plan
Transformation
Roadmaps
Enterprise Architecture
IT Governance
Strategic Thinking
Leadership
Private Markets
Change Management
Stakeholder Engagement
Cost Transparency
Value Delivery
Emerging Technology
Performance Management

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