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Associate Director, Brand & Marketing for Consulting & Alliances Portfolios
EY
Edmonton, AB · Ottawa, ON · Toronto, ON · Saskatoon, SK · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · AB · ON
Senior advisory partner to Consulting and Alliance leaders, influencing priorities, translating business strategy into focused go-to-market plans and guiding investment trade-offs that…
Senior Manager, Product Control
TD
Toronto, ON
Full-time
Manage / coordinate client requests for finance support and/or reports, ensuring that solutions balance and address business partner needs with overall Finance capabilities
Data Analytics Engineer
Mastronardi Produce
Kingsville, ON
Full-time
Requirements Discovery & Scoping - Partner with business stakeholders to uncover true requirements - even when the business itself isn’t sure what it needs - and translate them into clear,…
P&O Specialist, Trainee Program Administrator
DSV
Milton, ON
…have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment…
Strategic Sourcing Manager II
TD
Toronto, ON
Full-time
Acts as liaison with business / executives and provides sourcing expertise and recommendations to business partners to optimize Sourcing strategies to enable TD and business specific…
Strategic Sourcing Manager II
TD
Toronto, ON
Full-time
Acts as liaison with business / executives and provides sourcing expertise and recommendations to business partners to optimize Sourcing strategies to enable TD and business specific…
Lead, Information System and Knowledge Management
Fraser Health
Surrey, BC
Full-time
We are proud of the innovation, dedication, partnership and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser…
Business Systems Analyst
Raising The Village
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Within this partnership, the Business Analyst owns business requirements definition, while the Business Systems Analyst owns technical specification, system logic, and data design. Venn…
Gestionnaire de projets, Implantation – Réseaux de partenaires de Services aux petites entreprises - Implementation Proj. Mgr, SBS PC
ADP
Montreal, QC
Other
Gestionnaire de projets, Implantation – Réseaux de partenaires de Services aux petites entreprises - Implementation Proj. Mgr, SBS PC
ADP
Dartmouth, NS
Other
Added 12 hours ago
Compensation & Benefits Analyst
RRC Polytech
Winnipeg, MB
$60,697 to $81,281 USD / year
Full-time
The People Services team is a collaborative business partner to leaders and staff across RRC Polytech. We deliver strategic and operational People Services support in the areas of advisory…
Gestionnaire de projets, Implantation – Réseaux de partenaires de Services aux petites entreprises - Implementation Proj. Mgr, SBS PC
ADP
Dartmouth, NS · Montreal, QC
Full-time
ARCHITECT TECHNOLOGY– SALESFORCE
The Home Depot Canada
Toronto, ON
Full-time
As the principal technical resource, you will partner closely with business stakeholders, product owners, and contact center teams to translate business requirements into robust,…
Senior Manager, Operations Excellence
Oxford Properties Group
Toronto, ON
Full-time
Partner with business leaders across the Canadian Retail, Office, and Industrial portfolios to develop and execute a best-in-class operational strategy that enhances customer experience,…
Senior Manager, Operations Excellence
OMERS
Toronto, ON · Head Office Toronto
Full-time
Partner with business leaders across the Canadian Retail, Office, and Industrial portfolios to develop and execute a best-in-class operational strategy that enhances customer experience,…
Added 1 day ago
AVP, Data & Analytics
CNA Insurance
Toronto, ON
Full-time
Lead intake, prioritization, and governance of analytics requests, balancing business value, resource capacity, and enterprise alignment.
Coordinator, HR Shared Services
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
College diploma in a related discipline (Human Resource, Business, Administration) and/or 1-3 years of HR, administrative, customer service, or shared services experience.
Leader, LCR Strategy and Operations
Interac Corp.
Toronto, Ontario · Interac Corp. Head Office
Full-time
Successfully collaborate and align with business partners on cross-functional initiatives and provide required team responses on organization-wide initiatives such as cost reporting,…
Retirement Plans Supervisor
Graymont
Calgary, AB
Full-time
Education: Diploma in Business Administration or Human Resource Management with completion of courses leading to Certified Employee Benefits Specialist (CEBS) certification
Retirement Plan Supervisor
Graymont
Richmond, British Columbia
Full-time
Education: Diploma in Business Administration or Human Resource Management with completion of courses leading to Certified Employee Benefits Specialist (CEBS) certification
Senior Talent Management Consultant
Government of Alberta
Edmonton, AB
A degree in Human Resources, Organizational Development, Business Administration, Public Administration, or a related discipline is typically required. Equivalent combinations of education…
Director, HR Operations and Compliance
Perseus Group, Constellation Software
Markham, Ontario
Full-time
Partner closely with portfolio Human Resource Directors, who serve as key internal customers, to deliver effective benefits, Workday, and compliance processes and tools
Coordinator, Regional Human Capital
MNP
AB
Full-time
Post-secondary education in Human Resources, Business or a related field is preferred
Leadership Specialist - 3 Year Term
NAV CANADA
Ottawa, ON
Full-time
The role works with the Human Resources senior management team and internal clients to facilitate leadership and talent development activities that promote NAV CANADA’s evolving business…
Team Lead, Project Management
Colliers Project Leaders
ON · Southern Ontario, ON
$114,416 to $153,197 CAD / year
Full-time
Drive team performance and business success by translating organizational priorities into action and aligning resources to business needs

OMERS

Senior Manager, Operations Excellence

Toronto, ON, Canada
Head Office Toronto, Canada

Pay: This posting is for an existing vacancy.The expected salary range for this position is $130,000 to $150,000 per year.
Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Senior Manager will develop and execute operational strategies across Canadian retail, office, and industrial portfolios to enhance customer experience and business performance. They will also govern operational standards, manage technology platforms, and lead cross-functional initiatives to drive continuous improvement.

Requirements

Candidates must have 10+ years of experience in property management or asset operations with strong knowledge of building systems and technology. Exceptional leadership, analytical skills, and the ability to influence stakeholders across the organization are essential for this role.

Experience

10+ years

Education

professional certificate

Working hours

40 hours per week

Work arrangement

On-site

Skills

Property management
Asset management
Operational strategy
Building operations
HVAC systems
Life safety systems
Operational technology
Vendor management
Performance analytics
Process standardization
Risk assessment
Leadership
Change management
Stakeholder management
Budgeting
Compliance

Benefits

Group benefits
Retirement plans
Short-term incentive plan
Long-term incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Asset Management
Operations Excellence
HVAC
Life Safety Systems
Operational Technology
Vendor Management
Performance Analytics
Compliance
Risk Assessment
FMA
RPA
LEED
BOMA
SHORE
Process Standardization
Budgeting
Stakeholder Management
Change Management
Real Estate
Microsoft Office
SharePoint
Preventive Maintenance
Building Assessments
Operational Strategy
Data-driven
Cross-functional
Leadership
Operational Standards
Service Delivery

Original job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be - and deliver - your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We believe the goal posts are shifting in what customers expect from buildings and how services are delivered, driven by the rapid adoption of technology, the need for sustainable solutions, and a commitment to providing healthy places. We see this as an opportunity to continue doing what we have done for more than 60 years: lead the market with innovative, customer-driven solutions. To that end, we are looking for a Senior Manager, Operations Excellence.

Reporting to the Director, Operational Excellence, this important leadership role will help advance operational capabilities across Oxford's Canadian Retail, Office, and Industrial portfolios to enhance customer experience, drive operational excellence, and support business performance objectives. We are looking for a well-rounded operations expert who is excited to challenge the status quo and build an industry-leading practice that delivers measurable business results. The successful candidate will be a self-starter who remains calm under pressure, uncertainty, and change; can roll up their sleeves to support diverse teams of experts across the business; and is eager to expand their expertise through enterprise and cross-functional initiatives.

You Will Be Responsible For:

Partner with business leaders across the Canadian Retail, Office, and Industrial portfolios to develop and execute a best-in-class operational strategy that enhances customer experience, drives operational excellence, and supports business performance objectives. 
Establish and govern operational standards, policies, frameworks, and best practices across asset classes, including maintenance and reliability programs, operational systems, compliance processes, audit programs, building assessments, and performance reporting. 
Set standards for preventive maintenance programs and systems, equipment condition, and operations and maintenance practices, while providing hands-on guidance and support to site teams and ensuring adherence to legislative requirements. 
Develop and execute the roadmap for operational technology platforms that support building operations, maintenance, compliance, and vendor management. Lead platform governance, business requirements, process standardization, system enhancements, performance measurement, and enterprise-wide adoption to ensure technology investments deliver measurable operational and business value. 
Partner with Procurement and site teams to provide national oversight and support for major service contracts, including RFP scope development, contract standards, vendor relationship management, and key performance indicators. 
Partner with business leaders, site teams, and Data and Analytics to use benchmarking and performance analytics to identify improvement opportunities, optimize service delivery, implement scalable solutions, and realize measurable business outcomes. 
Lead enterprise initiatives and cross-functional programs that advance operational capability, standardization, innovation, customer satisfaction, and business growth. 
Provide operations budget guidance for nationally scoped projects, contracts, and consultants. 
Maintain and share leading practices and strategic advice for core operational programs by building relationships across the global organization and externally with agencies, industry partners, and real estate standards bodies. 
Provide property operations guidance and support for relevant industry certifications, including SHORE, BOMA, and LEED. 
Build and maintain strong relationships with internal and external business leaders and site teams to advance operational programs, performance, and action plans and foster a culture of collaboration and continuous improvement.
Conduct or oversee annual building risk assessments across Canadian asset classes and bring forward new policies and standards for appropriate senior leadership review and approval.

Required Skills & Experience:

10+ years of experience in property management operations, Asset Management, and/or Property Operations within the real estate industry. 
Experience managing corporate-level operational programs that support Asset and Property Operations across multiple asset classes. 
Strong knowledge of building operations, systems, and technologies, including electrical and mechanical systems, HVAC, and life safety systems. 
Demonstrated experience developing and governing operational technology platforms, business requirements, process standards, system enhancements, performance measures, and enterprise adoption. 
Exceptional ability to build positive relationships, communicate effectively, and lead through influence across geographies; build consensus; and prioritize action and results. 
Strong analytical and data-driven thinking skills, with the ability to evaluate complex situations and synthesize relevant information, including cost-to-serve analysis across the service catalogue.
Strong presentation and communication skills, with the ability to effectively convey complex operational strategies, insights, and recommendations to senior leaders and cross-functional stakeholders.

Preferred Skills & Experience:

FMA or RPA designation is considered an asset. 
Experience designing and implementing innovative solutions in partnership with business stakeholders to challenge the status quo, solve business problems, and accelerate business objectives. 
Demonstrated experience leading and implementing change across operational groups and cross-functional teams. 
Strong ability to manage competing priorities and deliver results under pressure and within deadlines. 
Strong proficiency with Microsoft Office, including Excel, Outlook, Word, and SharePoint.

This posting is for an existing vacancy.The expected salary range for this position is $130,000 to $150,000 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work - and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

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