User support technician
- 8963 112 st, Delta, BC, V4C 4X5, Canada
Hybrid
From $36.8 CAD / hour · Full-time
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Job details
- Pay
- From $36.8 CAD / hour
- Job type
- Full-time
- Workplace
- Hybrid
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
Original job description
- Location 8963 112 stDelta, BCV4C 4X5
- Work location Hybrid
- Salary$36.80HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3676559
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service