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Added 7 mins ago
D
Principal Creative Director, AI Video
Deel
Canada
- Full-time
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have…
Added 22 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 22 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 22 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 22 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 22 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 37 mins ago
MI
Clinic Manager
Mindsession Intercultural Psychology
Montreal, QC
- Other
…workflows, and managing projects. It also includes business development, outreach, and marketing coordination, through a combination of hands-on work and managing specialized…
Added 37 mins ago
CE
Lived Experience Governance Lead
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $27.59 to $35.13 CAD / hour
- Full-time
Senior Director, Community Programs and Strategies
Added 37 mins ago
AI
Customs Operations Director
Axxess International Inc.
Montreal, QC
- Full-time
Interested? We are looking for our next Director of Customs to join our Canadian Customs team!
Added 52 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Global Director of Revenue Enablement, Digital, you will play a key role in designing, delivering, and optimizing strategic enablement programs that empower our…
Added 1 hour ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 1 hour ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 1 hour ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…coordination, client interaction and experience management, and the development of estimates and quotes is essential; as is proficiency in Microsoft Office software. The ideal candidate…
Added 1 hour ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Reporting to: Director, Apprenticeship Training, Curriculum, Standards and Examination
Added 1 hour ago
JI
Security & Compliance Analyst | Analyste en sécurité et conformité
Jesta I.S.
Montreal, QC
- Full-time
…Security Copilot. It sits in Operations, reports to the IT Director, works with the IT, DevOps, Support, and Infrastructure teams, and is based in Montréal, QC, with a hybrid work…
Added 1 hour ago
OPERATIONS SUPPORT OFFICER
City of Toronto
Toronto, ON
Assists in the development and maintenance of standards and specifications for program and operational systems for the CPDD Section.
Added 1 hour ago
JI
Security & Compliance Analyst | Analyste en sécurité et conformité
Jesta I.S.
Montreal, QC
- Full-time
…Security Copilot. It sits in Operations, reports to the IT Director, works with the IT, DevOps, Support, and Infrastructure teams, and is based in Montréal, QC, with a hybrid work…
Added 1 hour ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
…growth, we are seeking an experienced and results-driven Business Development Lead to expand our client base, develop strategic partnerships, generate new project opportunities, and…
Added 1 hour ago
IH
Automotive B2B Sales Representative
Inspired HR
Vancouver, BC · Greater Vancouver Ar, BC
- Full-time
Report directly to the Business Development Director.
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Global Director of Revenue Enablement, Digital, you will play a key role in designing, delivering, and optimizing strategic enablement programs that empower our…
Added 1 hour ago
LS
M&A Originations Director
LEO Software Group
Canada
- Full-time
Find the software businesses we will own for decades, and build the team and systems that find them faster. Lead a subset of LEO’s deal origination function: your own pipeline, a team of…
Added 1 hour ago
ZS
Transformation Director / Infrastructure project manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
This includes resources spending, hardware and software costs and any external consultancy if required.
Added 1 hour ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
challenges related to growth through acquisitions and the standardization of practices. It is a careerdevelopment springboard toward a Director, Internal Audit position.
Added 2 hours ago
CU
Vice President, Property Management
Canadian Urban Limited
AB · Edmonton, AB
- Full-time
· Hold Property Managers accountable for the effective leadership, supervision, and development of
Added 2 hours ago
CO
Stakeholder Engagement Coordinator - NL Workforce Innovation Centre (Business Development Officer)
College of the North Atlantic
Corner Brook, NL
- Full-time
Working within the Newfoundland and Labrador Workforce Innovation Centre (NLWIC) and reporting to the Director of the NLWIC, the Stakeholder Engagement Coordinator will:

Omilia

Solution Consultant Director, Partner channel

Remote, Canada

Remote

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Job details

Workplace: Remote
Posting language: English
Posted: Nov 3, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement.
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence.
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities.
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it.
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap.
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle.
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio.

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact.
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently.
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence.
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite.
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value.
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness.
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle.
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs.
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements.
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility.
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance.

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams.
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels.
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity.
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes.
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems.
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture.
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity.
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency.
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales.
Willingness and ability to travel internationally as required by regional pipeline and team needs.

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.
Background in computational linguistics, NLU model design, or dialogue management.
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU.
Additional European languages - German or other DACH-market languages are a strong advantage.
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms.
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures.

Omilia Note

Contribute actively and effectively as an integrated team member.
Act as an Omilia ambassador in all interactions.

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

The Solution Consultant Director leads and scales the pre-sales function, driving revenue growth through technical excellence and team performance. They are responsible for managing the pre-sales team, overseeing strategic deals, and ensuring alignment between sales, product, and delivery teams.

Requirements

Candidates must have a significant track record in pre-sales leadership within enterprise SaaS or conversational AI environments. Deep knowledge of CCaaS technologies and the ability to lead complex, high-value enterprise deals are essential requirements.

Skills

Pre-sales leadership
Conversational AI
CCaaS
Solution architecture
Enterprise sales
Team management
NLU
Voice IVR
Contact center automation
Strategic planning
RFP response
Executive communication
Stakeholder management
Technical sales
Sales forecasting

Benefits

Fixed compensation
Long-term employment
Paid vacation
Professional development
Training
Apple gear

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Conversational AI
CCaaS
IVR
NLU
Pre-sales
Solution Consulting
Enterprise Software
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
Salesforce
SAP
Microsoft Dynamics
GDPR
AI Act
REST APIs
Technical Architecture
RFP
Strategic Planning
Team Leadership
Customer Experience
Computational Linguistics
Dialogue Management
CRM
ERP
Business Development
Revenue Growth
Market Strategy

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