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Added 28 mins ago
LM
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
…improve, and excel. We offer competitive compensation, paid training, and modern facilities to support your…
Added 28 mins ago
LG
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Groupe
London, ON
- Contract
…improve, and excel. We offer competitive compensation, paid training, and modern facilities to support your…
Added 1 hour ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 1 hour ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 1 hour ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 4 hours ago
BG
Senior Renewable Energy Technical Advisor
BTY Group
Vancouver, BC
- $100,000 to $125,000 CAD / year
- Full-time
…provides Technical Due Diligence, Construction Management, Owner’s Engineer, Insurance and Offtake advisory Lenders’ Technical Advisor, M&A Due Diligence, and Owner’s Advisory services…
Added 5 hours ago
A
Lead Process Engineer
Airswift
Calgary, AB
- Contract
Airswift is seeking a Lead Process Engineer to work on a long term assignment with a client of ours - a major EPC company - in Calgary, AB.
Added 6 hours ago
A
Person Responsible for Maintenance (PRM)
Aviosave
ON · Ontario, Canada
- Full-time
Establish appropriate personnel competency and training programs.
Added 6 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 7 hours ago
FT
Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Machine Learning Engineer At Reddit, You Will Design And Build Production ML Systems That Power Core Experiences Across The Platform, Including
Added 7 hours ago
FT
Senior Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Machine Learning Engineer At Reddit, You Will Design And Build Production ML Systems That Power Core Experiences Across The Platform, Including
Added 7 hours ago
FT
Full Stack LLM Engineer
FDE Times
Toronto, ON
- Full-time
…This architecture allows Cerebras to deliver industry-leading training and inference speeds; over 10 times faster than GPU-based hyperscale cloud inference…
Added 7 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 9 hours ago
Q
Design Verification Engineer - Memory Subsystem (Vancouver)
Qualcomm
Vancouver, BC
- Full-time
Qualcomm is seeking a motivated and experienced Design Verification Engineer to join its memory subsystem verification team. The successful candidate will be responsible for developing and…
Added 10 hours ago
FH
3rd Class Shift Engineer, Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Certificate of competency as a 3rd Class Power Engineer recognized by the Province of B.C. Four years' recent related experience or an equivalent combination of education, training and…
Added 11 hours ago
T
Technicien(enne) d’entretien d’aéronefs – Soutien technique/ Aircraft Maintenance Engineer – Product Support
Textron
Mirabel, QC
- Full-time
Hold, or be in the process of obtaining, an Aircraft Maintenance Engineer license in Mechanics (M), Structures (S), or Avionics (E), or a recognized international equivalent.
Added 13 hours ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 13 hours ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 13 hours ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 13 hours ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
This is an excellent opportunity for certified NDT professionals looking for stable, long-term employment with a company that is committed to training, development, and career growth.
Added 14 hours ago
A
Person Responsible for Maintenance (PRM)
Aviosave
ON · Ontario, Canada
- Full-time
Establish appropriate personnel competency and training programs.
Added 19 hours ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 19 hours ago
CH
Chief Engineer CAN
Concord Hospitality Enterprises
Barrie, ON
- Full-time
Concord Hospitality is seeking a skilled and proactive Chief Engineer to lead our property engineering team and ensure the safety, functionality, and quality of the hotel’s infrastructure…
Added 19 hours ago
RW
Validation Associate
Resolute Workforce Solutions
Brantford, ON
- Full-time
- Contract
Develop and implement SOPs and support the review and approval of QMS documents, including deviations, change controls, CAPAs, complaint investigations, and training records.
Added 21 hours ago
PC
Engineering Lead
PERI Canada
Calgary, AB
- Full-time
Lead the design efforts of the local Engineering team, including training and development, while ensuring adherence to drafting and engineering procedures outlined in the Quality Management…

Omilia

Solution Consultant Director, Partner channel

Remote, Canada

Remote

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Applications open in a new tab.

Job details

Workplace: Remote
Posting language: English
Posted: Nov 3, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement.
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence.
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities.
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it.
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap.
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle.
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio.

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact.
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently.
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence.
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite.
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value.
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness.
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle.
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs.
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements.
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility.
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance.

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams.
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels.
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity.
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes.
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems.
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture.
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity.
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency.
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales.
Willingness and ability to travel internationally as required by regional pipeline and team needs.

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.
Background in computational linguistics, NLU model design, or dialogue management.
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU.
Additional European languages - German or other DACH-market languages are a strong advantage.
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms.
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures.

Omilia Note

Contribute actively and effectively as an integrated team member.
Act as an Omilia ambassador in all interactions.

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

The Solution Consultant Director leads and scales the pre-sales function, driving revenue growth through technical excellence and team performance. They are responsible for managing the pre-sales team, overseeing strategic deals, and ensuring alignment between sales, product, and delivery teams.

Requirements

Candidates must have a significant track record in pre-sales leadership within enterprise SaaS or conversational AI environments. Deep knowledge of CCaaS technologies and the ability to lead complex, high-value enterprise deals are essential requirements.

Skills

Pre-sales leadership
Conversational AI
CCaaS
Solution architecture
Enterprise sales
Team management
NLU
Voice IVR
Contact center automation
Strategic planning
RFP response
Executive communication
Stakeholder management
Technical sales
Sales forecasting

Benefits

Fixed compensation
Long-term employment
Paid vacation
Professional development
Training
Apple gear

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Conversational AI
CCaaS
IVR
NLU
Pre-sales
Solution Consulting
Enterprise Software
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
Salesforce
SAP
Microsoft Dynamics
GDPR
AI Act
REST APIs
Technical Architecture
RFP
Strategic Planning
Team Leadership
Customer Experience
Computational Linguistics
Dialogue Management
CRM
ERP
Business Development
Revenue Growth
Market Strategy

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