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Added 2 mins ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 2 mins ago
JW
Brand Manager, Jamieson, Canada BU
Jamieson Wellness Inc.
Toronto, ON
- $80,550 to $120,850 CAD / year
- Full-time
Partner with Finance on forecasting and budget management
Added 2 mins ago
A
WHS Specialist
Amazon
New Westminster, BC
- Full-time
Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses
Added 2 mins ago
TA
Lead Product Manager, Real Time, Personalization, and AI
Treasure AI
Vancouver, BC
- $160,000 to $200,000 CAD / year
- Full-time
…capabilities on the product roadmap along with our AI Suites, managing the product life cycle from definition and build to launch and ramp-up. Working cross-functionally with engineering,…
Added 18 mins ago
AS
Configuration Management Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…engineering, logistics, technical publications, maintenance support, partner organizations, OEM, and the…
Added 32 mins ago
A
Digital Product Designer [AQ-25101]
Aquent
Toronto, ON
- Contract
Act as a strategic partner to product owners and business analysts, translating complex business requirements into elegant, user-centric experiences.
Added 1 hour ago
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Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller(ère) aux communications internes - contrat à…
Added 1 hour ago
J
Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller(ère) aux communications internes - contrat à…
Added 1 hour ago
J
Brand Advocacy Program Specialist
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Brand Advocacy Program Specialist based in Canada.
Added 1 hour ago
A
AML Manager
Altis
Toronto, ON
- $100,000 to $110,000 CAD / year
- Contract
Are you an experienced Anti-Money Laundering (AML) professional who enjoys strengthening governance, managing risk, and driving meaningful change? An established financial services…
Added 1 hour ago
O
Senior Engineering Manager - Stratus Imaging Archive
Optum
Richmond, BC
- Full-time
Partner closely with Architecture, Infrastructure, Quality Engineering, Security, Operations, and development partners (e.g. Google) to deliver enterprise-grade solutions
Added 1 hour ago
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Lead Product Designer
Scrambly
Canada
- Full-time
You will act as a strategic partner to Product and Engineering leadership, translating business goals, product metrics, and user needs into clear, user-centered design solutions. You will…
Added 1 hour ago
PA
SMS & IOSA Lead
PAL Airlines
St. John's, NL
- Full-time
…compliance activities, IOSA certification requirements, and airline partner…
Added 2 hours ago
F
Business Immigration Lawyer
Fragomen
Toronto, ON
- Full-time
Partner with colleagues to resolve client issues, share information, and support client projects.
Added 2 hours ago
GD
Research Scientist, Memory, Reasoning and Continual Learning, DeepMind
Google DeepMind
Toronto, ON
- Full-time
…large-scale tests and deploy promising ideas quickly and broadly, managing deadlines and deliverables while applying the latest theories to develop new and improved products, processes, or…
Added 2 hours ago
D
Registered Social Worker (MSW with Clinical Designation)
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 2 hours ago
D
Registered Provisional Psychologist
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 2 hours ago
D
Registered Psychologist
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 2 hours ago
S
Associate, Index Management – Equity Rebalance
Solactive
Toronto, ON
- Full-time
Act as a key contact and trusted partner for an international client base in both North America and Europe, including leading investment banks, asset managers, hedge funds, and trading…
Added 2 hours ago
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Solution Consultant Director, Partner channel
Omilia
Remote, Canada
- Remote
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility.
Added 2 hours ago
Research Scientist, Memory, Reasoning and Continual Learning, DeepMind
Google
Toronto, ON
…large-scale tests and deploy promising ideas quickly and broadly, managing deadlines and deliverables while applying the latest theories to develop new and improved products, processes, or…
Added 3 hours ago
SP
Canadian Public Sector Engagement Delivery Leader
Salesforce Partner Canada
Toronto, ON
- Full-time
…programs teams, both non-technical and technical consultants, and managing relationships, deliverables, and outcomes. Our Engagement Delivery Leads are also domain experts who actively…
Added 3 hours ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
Partner with Finance, IT, and product teams to assess new data requirements and convert them into actionable data delivery roadmaps.
Added 3 hours ago
SP
Business Operations Manager
Salesforce Partner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Added 3 hours ago
SP
Software Engineering SMTS
Salesforce Partner Canada
Toronto, ON
- Full-time
Experience as a software developer, coupled with a proven track record of managing and leading teams of developers.

Omilia

Solution Consultant Director, Partner channel

Remote, Canada

Remote

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Job details

Workplace: Remote
Posting language: English
Posted: Nov 3, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement.
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence.
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities.
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it.
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap.
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle.
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio.

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact.
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently.
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence.
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite.
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value.
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness.
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle.
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs.
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements.
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility.
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance.

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams.
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels.
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity.
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes.
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems.
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture.
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity.
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency.
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales.
Willingness and ability to travel internationally as required by regional pipeline and team needs.

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.
Background in computational linguistics, NLU model design, or dialogue management.
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU.
Additional European languages - German or other DACH-market languages are a strong advantage.
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms.
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures.

Omilia Note

Contribute actively and effectively as an integrated team member.
Act as an Omilia ambassador in all interactions.

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

The Solution Consultant Director leads and scales the pre-sales function, driving revenue growth through technical excellence and team performance. They are responsible for managing the pre-sales team, overseeing strategic deals, and ensuring alignment between sales, product, and delivery teams.

Requirements

Candidates must have a significant track record in pre-sales leadership within enterprise SaaS or conversational AI environments. Deep knowledge of CCaaS technologies and the ability to lead complex, high-value enterprise deals are essential requirements.

Skills

Pre-sales leadership
Conversational AI
CCaaS
Solution architecture
Enterprise sales
Team management
NLU
Voice IVR
Contact center automation
Strategic planning
RFP response
Executive communication
Stakeholder management
Technical sales
Sales forecasting

Benefits

Fixed compensation
Long-term employment
Paid vacation
Professional development
Training
Apple gear

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Conversational AI
CCaaS
IVR
NLU
Pre-sales
Solution Consulting
Enterprise Software
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
Salesforce
SAP
Microsoft Dynamics
GDPR
AI Act
REST APIs
Technical Architecture
RFP
Strategic Planning
Team Leadership
Customer Experience
Computational Linguistics
Dialogue Management
CRM
ERP
Business Development
Revenue Growth
Market Strategy

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