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Added 5 mins ago
Staff AI Developer - Vancouver
Robots and Pencils
Vancouver, BC
…delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently own systems end-to-end, and contributes to technical…
Added 20 mins ago
O
Solution Consultant Director, Partner channel
Omilia
Canada
- Full-time
…driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise…
Added 20 mins ago
QW
Quality Engineer (QE) / SDET – AI Chatbot Validation
Quantum World Technologies Inc.
Toronto, ON
- Contract
Performance, security, accessibility, and cloud-native testing.
Added 20 mins ago
AR
Quality Engineer (Temp to hire) - Automotive Parts Manufacturer (KN36204)
Activ8 Recruitment & Solutions
Orangeville, ON
- $70,000 to $75,000 CAD / year
- Contract
I’m currently working with a manufacturing client in Orangeville, Ontario that is looking to bring on a Quality Engineer for an initial 3-month contract, with a strong possibility of…
Added 20 mins ago
LA
Senior Project Engineering Manager - Power Generation
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…oversee multidisciplinary engineering teams, manage project performance, and serve as a key point of contact for clients throughout the project…
Added 20 mins ago
JG
Data Engineer with Metadata- 9+ Years
J2B Global LLC
Mississauga, ON
- Full-time
Job Summary: We are seeking an experienced Data Engineer with 9+ years of experience in designing, developing, and implementing enterprise data solutions. The ideal candidate should have…
Added 20 mins ago
B
Thermal Mechanical Engineering Team Lead
Brunel
Calgary, AB
- $115,000 to $170,000 CAD / year
- Full-time
Coach and develop engineers, supporting technical development, career growth, and performance.
Added 20 mins ago
Web Engineer, International Expansion
Robinhood
Toronto, ON
We are looking for a Web Engineer to join our team. As a Web Engineer, you will lead the web development process and build products from inception to deployment. We also work closely with…
Added 20 mins ago
Software Engineer, International Expansion
Robinhood
Toronto, ON
As a Full Stack Software Engineer, you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient…
Added 20 mins ago
CC
Sr Principal CAD Designer
CB&I Careers
Calgary, AB
- Full-time
…excellence with execution capability to extend asset life, optimize performance, and maximize…
Added 35 mins ago
NF
Renewable Energy Asset Manager
Natural Forces
Halifax, NS
- Full-time
…oversee the technical, operational, commercial, and regulatory performance of a portfolio of renewable energy projects located across Canada and Ireland. Based in Halifax, Nova Scotia, this…
Added 50 mins ago
TC
Site Reliability Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Seeking a Site Reliability Engineer with strong experience in production operations, observability, monitoring, and automation to improve application and infrastructure reliability,…
Added 1 hour ago
Staff Engineer / AI Builder - Toronto
Robots and Pencils
Toronto, ON
…delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently own systems end-to-end, and contributes to technical…
Added 1 hour ago
W
Software Engineer II
Wiraa
Canada
- Full-time
We are seeking a Software Engineer to join our Online & Mobile backend team based in London, Ontario. This role offers the unique opportunity to contribute from day one as a valued team…
Added 1 hour ago
A
Vice President, Construction Management - Monark
AtkinsRéalis
Mississauga, ON
- Full-time
Provide executive oversight of EPCm partners and construction contractors, ensuring clear interfaces, accountability, and performance.
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Kelowna, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
CO
Leader, Interface, Permits, License, Approvals, and Agreements
City of Calgary
Calgary, AB
- $151,858 to $189,822 CAD / year
- Full-time
…schedule, budget, quality, compliance, and long-term asset performance. Primary Duties…
Added 2 hours ago
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cryogenics engineer
Nord Quantique
Sherbrooke, QC
- Full-time
Conduct research into the feasibility, design, operation and performance of mechanisms, components and systems
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Core Java, Apache Spark, Python
PeoplePilot
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
We are seeking a highly motivated and experienced Software Engineer with strong expertise in Core Java, Apache Spark, Python, SQL, and Linux to design, develop, and support scalable…
Added 2 hours ago
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Senior Electrical Engineer
Shell
Sarnia, ON
- Full-time
Shell is seeking a Senior Electrical Engineer to join its team in Sarnia.
Added 3 hours ago
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Mechanical engineer
JobsMedia.io
Sherbrooke, QC
- Full-time
Conduct research into the feasibility, design, operation and performance of mechanisms, components and systems
Added 3 hours ago
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Cryogenics engineer
JobsMedia.io
Sherbrooke, QC
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Conduct research into the feasibility, design, operation and performance of mechanisms, components and systems
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PD Software for Service
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Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 3 hours ago
MA
Lead / Principal Data Engineer - Snowflake & dbt
Mitra AI
Canada
- Contract
At Mitra Innovation, we are the bridge between technical possibility and operational performance. Founded with a mission to empower businesses through intelligent technology, we are a…
Added 3 hours ago
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Maintenance Worker III
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Fort McMurray, AB
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…You may utilize your maintenance skills and experience in the performance of preventative and demand maintenance within the exterior and interior of the building. Your duties may include…

Omilia

Solution Consultant Director, Partner channel

Remote, Canada

Remote

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Job details

Workplace: Remote
Posting language: English
Posted: Nov 3, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement.
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence.
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities.
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it.
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap.
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle.
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio.

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact.
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently.
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence.
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite.
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value.
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness.
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle.
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs.
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements.
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility.
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance.

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams.
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels.
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity.
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes.
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems.
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture.
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity.
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency.
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales.
Willingness and ability to travel internationally as required by regional pipeline and team needs.

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.
Background in computational linguistics, NLU model design, or dialogue management.
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU.
Additional European languages - German or other DACH-market languages are a strong advantage.
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms.
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures.

Omilia Note

Contribute actively and effectively as an integrated team member.
Act as an Omilia ambassador in all interactions.

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

The Solution Consultant Director leads and scales the pre-sales function, driving revenue growth through technical excellence and team performance. They are responsible for managing the pre-sales team, overseeing strategic deals, and ensuring alignment between sales, product, and delivery teams.

Requirements

Candidates must have a significant track record in pre-sales leadership within enterprise SaaS or conversational AI environments. Deep knowledge of CCaaS technologies and the ability to lead complex, high-value enterprise deals are essential requirements.

Skills

Pre-sales leadership
Conversational AI
CCaaS
Solution architecture
Enterprise sales
Team management
NLU
Voice IVR
Contact center automation
Strategic planning
RFP response
Executive communication
Stakeholder management
Technical sales
Sales forecasting

Benefits

Fixed compensation
Long-term employment
Paid vacation
Professional development
Training
Apple gear

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Conversational AI
CCaaS
IVR
NLU
Pre-sales
Solution Consulting
Enterprise Software
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
Salesforce
SAP
Microsoft Dynamics
GDPR
AI Act
REST APIs
Technical Architecture
RFP
Strategic Planning
Team Leadership
Customer Experience
Computational Linguistics
Dialogue Management
CRM
ERP
Business Development
Revenue Growth
Market Strategy

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