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Added 3 mins ago
W
Materials Technician
Worley
Moose Jaw, SK
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 4 mins ago
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Customer Success Manager
Haystack
Canada
- Full-time
We're hiring for a Customer Success Manager to lead a regional team focused on driving engagement, adoption, and retention across a large volume of enterprise accounts. This leadership…
Added 4 mins ago
IR
Clinical Resource Nurse
Interlake-Eastern Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
- Full-time
…optimal health status. The CRN is responsible to coordinate and lead care delivery in a manner that reflects professional nursing practice and a team approach to providing care to patients/…
Added 4 mins ago
PT
ITSM Service Desk Manager
Poly Tech Talent
Toronto, ON
- Full-time
Our client, a large global software organization, is seeking an experienced Service Desk Manager to lead and develop its IT support function while driving improvements in IT Service…
Added 4 mins ago
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Category Purchaser
Valmet
Montreal, QC
- Full-time
Develop and manage supplier relationships, ensuring performance in areas such as delivery reliability, quality, innovation, and lead times.
Added 4 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 mins ago
AE
Project Engineer / Project Manager
Associated Engineering
Yellowknife, NT
- Full-time
You will support and lead a variety of civil and transportation projects across the Northwest Territories and Canada’s North, while developing a meaningful career path in technical…
Added 4 mins ago
IS
Engineer, Facilities
Irving Shipbuilding
Halifax, NS
- Full-time
Lead complex infrastructure projects that shape and support critical operations.
Added 4 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 mins ago
A
Ready Mix Operations Manager
Aplin
Kitimat, BC
- Full-time
Lead the day-to-day execution of concrete production and delivery activities supporting large infrastructure and associated projects.
Added 4 mins ago
3S
Building Science / Building Envelope Team Lead
3 Step Recruitment Inc.
AB · Alberta, Canada
- Full-time
The organization is seeking an experienced Building Science / Building Envelope Team Lead to join its Edmonton operations. This is a senior leadership opportunity for an accomplished…
Added 4 mins ago
TP
Early Childhood Development Manager
Trimark People Solutions
Alert Bay, BC
- Full-time
We are seeking a dedicated and community-focused Early Childhood Development (ECD) Manager to lead the ‘Na̱mǥis ECD Team in developing and implementing services for parents and children…
Added 4 mins ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Fairmont Hot Springs, BC
- Full-time
…Springs Resort’s brand and culture.You’ll help develop and lead engagement initiatives that will attract and retain team members. Ultimately, you should be able to increase internal guest…
Added 4 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 4 mins ago
CE
Lived Experience Governance Lead
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $27.59 to $35.13 CAD / hour
- Full-time
…initiatives. The organization is committed to person-centred service delivery, collaboration, lived-experience leadership, and continuous improvement in support of meaningful and lasting…
Added 4 mins ago
IS
Senior Mechanical Quality Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…visits, ITP inspections, documentation reviews, and warehouse delivery…
Added 4 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 4 mins ago
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Infrastructure Solution Architect
LotusFlare
Toronto, ON
- Full-time
3+ years owning infrastructure design and delivery in an architect or technical-lead capacity, in production AWS environments.
Added 4 mins ago
CC
Production Manager - CWT Kitchener
Carlisle Construction Materials
Kitchener, ON
- Full-time
Lead daily manufacturing activities to achieve safety, quality, delivery, productivity, and cost targets.
Added 4 mins ago
TY
Human Resources Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
Reporting to the Associate Head, Human Resources, you will support the day-to-day delivery of HR services, including recruitment, onboarding, employee administration, and a range of HR…
Added 4 mins ago
DM
Lead Software Developer / Développeur(euse) logiciel principal(e)
DIAGNOS Medical Systems (TSX: ADK.V)
Brossard, QC
- Full-time
We are looking for a Lead Software Developer who enjoys being close to the code while helping a team succeed. In this role, you will guide the engineering team through the development of…
Added 4 mins ago
AE
Electronic Production Manager
AiHR Enterprises Private Limited
Toronto, ON · North York, ON
- Full-time
…manufacturing, electronics department, and PC test lab. You will lead the optics, electronics, and test teams, ensuring on-time delivery while driving throughput and product…
Added 4 mins ago
AC
Senior Proposal Specialist
Allnorth Consultants Limited
Vancouver, BC
- Full-time
Bring your proposal expertise to a role where you can own the process and help make it better. You’ll lead submissions from planning and kickoff through final delivery, turning technical…
Added 4 mins ago
MS
Operations Manager
MacDonald Search Group
Vancouver, BC · Greater Vancouver, BC
- $130,000 to $140,000 CAD / year
- Full-time
Create and track a focused set of operating measures, including delivery performance, lead time, work in progress, scrap/rework and labour performance.
Added 4 mins ago
W
Materials Technician
Worley
Regina, SK
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…

Omilia

Solution Consultant Director, Partner channel

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance

Requirements

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales
Willingness and ability to travel internationally as required by regional pipeline and team needs

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral
Background in computational linguistics, NLU model design, or dialogue management
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU
Additional European languages - German or other DACH-market languages are a strong advantage
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures

Omilia Note

Contribute actively and effectively as an integrated team member
Act as an Omilia ambassador in all interactions

Benefits

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

Lead and develop the regional or segment pre-sales organization, owning team performance, solution quality, technical engagement outcomes, and accurate handovers to Delivery. Partner with Sales, Product, and Delivery on strategic opportunities, forecasting, reusable enablement assets, and translating customer and market insights into product input.

Requirements

Requires significant leadership experience managing enterprise SaaS or conversational AI/CCaaS pre-sales teams, deep knowledge of conversational AI and contact center technologies, and a record of supporting complex, high-value enterprise deals. Candidates should bring strong commercial judgment, solution architecture expertise, team development and executive communication skills, professional English fluency, and willingness to travel internationally.

Skills

Pre-Sales Leadership
Conversational AI
Contact Center Automation
Voice IVR
Natural Language Understanding
Enterprise SaaS Sales
Solution Architecture
CCaaS Integrations
REST APIs
Team Leadership and Development
Executive Communication
Strategic Deal Management
RFP Responses
Sales Forecasting
Pre-Sales Enablement
Stakeholder Alignment

Benefits

Fixed Compensation
Paid Vacation
Professional Development Courses and Training
Apple Equipment

Visa sponsorship

Not detected in the job text

Keywords

Conversational AI
CCaaS
Voice IVR
Natural Language Understanding
Contact Center Automation
Enterprise SaaS
Pre-Sales
Solution Consulting
Demo Engineering
Solution Architecture
REST APIs
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
RFP Responses
Scopes of Work
High-Level Effort Estimates
Sales Forecasting
Dialogue Management
Computational Linguistics
AI Act
GDPR
SAP
Salesforce
Microsoft Dynamics
Customer Experience
Enterprise Integrations
Technical Handover
Pre-Sales Enablement

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