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Added 13 mins ago
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Director of Business Development
Bertelsmann-Jobs
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience,…
Added 28 mins ago
Director, Strategic Asset Allocation
Equitable
Waterloo, ON
Post-secondary degree in Actuarial Science, Commerce, Economics, Mathematics, Computer Science, Engineering, Finance, or a related quantitative discipline
Added 58 mins ago
S
Rail Maintenance Facility Director - Engineering Services
SYSTRA
Toronto, ON
- Full-time
10+ years of progressive heavy rail infrastructure engineering experience, including a minimum of 5 years in a senior leadership or director capacity delivering heavy rail maintenance…
Added 58 mins ago
B
General Repair Technician
BGIS
Barrie, ON
- Full-time
Added 58 mins ago
OPERATIONS SUPPORT OFFICER
City of Toronto
Toronto, ON
…to City Adjusters. Prepares appropriate response letter for Director's…
Added 58 mins ago
A
Director of Business Development
Arvato
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience,…
Added 58 mins ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
Added 1 hour ago
CL
Director of Operations - Industrial Control Systems
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
Reporting to the VP – Systems & Solutions, the Director of Operations leads the service and engineering activities related to industrial control and automation systems, including Emerson…
Added 1 hour ago
ZS
Transformation Director / Infrastructure project manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Added 1 hour ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
Global Director, Internal Audit, you will contribute to developing a dynamic, risk-based internal audit plan,
Added 1 hour ago
S
Analyste de projet
Synectiq
Longueuil, QC
- Full-time
Reporting to the Project Control Director, the Project Analyst supports project planning, monitoring, analysis, and reporting activities. The incumbent collaborates with project managers to…
Added 1 hour ago
Underground Fixed Plant Maintenance Superintendent
Dhilmar Eleonore Inc
Rouyn-Noranda, QC
…Maintenance team. Reporting to the Fixed Plant Maintenance Director, the incumbent oversees underground electrical, instrumentation, and fixed mechanical maintenance activities. He/she…
Added 1 hour ago
IC
Trade Compliance Manager
IDEX Corporation
Ottawa, ON
- Full-time
…import, export, and customs compliance. The role reports to the Director of Compliance, Global Space & Defense (GS&D) and will also work closely with Iridian leadership, the IDEX Corporate…
Added 1 hour ago
S
Project Manager II
Septodont
Cambridge, ON
- Full-time
Accountable to the Director Project Management, the Project Manager II manages a variety of cross-functional projects including strategic initiatives, new business development…
Added 1 hour ago
Senior Manager, Marketing Channel Strategy & Operations
Scotiabank
Toronto, ON
…team. Working with a large network of business partners such as Engineering, Digital Product, Digital Design, QA, the core project teams, and scrum teams, this role is responsible for end…
Added 1 hour ago
FG
Software Engineer, Full-Stack Applications (Associate Director)- AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
…insights. In this highly visible role, you will combine hands-on engineering leadership with a passion for innovation, partnering with product, analytics, and technology teams to modernize…
Added 1 hour ago
V|
Senior Director Process Engineering - NORAM
Veolia | Water Tech
ON · Ontario, Canada
- $169,000 to $220,000 CAD / year
- Full-time
We're seeking a strategic and highly experienced Senior Director of Process Engineering to lead the design and development of water, wastewater, and bio-solids treatment solutions across…
Added 1 hour ago
CN
Director of Facilities & Maintenance
Canadian Niagara Hotels
Niagara Falls, ON
- Full-time
Lead and execute all engineering and maintenance operations across properties.
Added 1 hour ago
BE
Environmental Field Technician
BlueFrog Environmental Consulting Inc.
Oakville, ON
- Full-time
Bachelor’s Degree or College Diploma in environmental science, geological science, geotechnical engineering, or a related program
Added 1 hour ago
SG
Project Management Director
Socomec Group
Brampton, ON
- Full-time
Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.
Added 1 hour ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Software Engineering
Added 1 hour ago
SL
Director, Security Architecture
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Minimum 7–10 years in information security architecture, engineering and design.
Added 2 hours ago
XI
Director, Network Development & Operations
Xplore Inc.
Cornwall, ON
- Full-time
The Director, Network Development & Operations is the senior leader responsible for turning Xplore’s network architecture into an automated, scalable production network, delivering Core &…
Added 2 hours ago
XI
Director, Network Development & Operations
Xplore Inc.
Markham, ON
- Full-time
The Director, Network Development & Operations is the senior leader responsible for turning Xplore’s network architecture into an automated, scalable production network, delivering Core &…
Added 2 hours ago
XI
Director, Network Development & Operations
Xplore Inc.
Fredericton, NB
- Full-time
The Director, Network Development & Operations is the senior leader responsible for turning Xplore’s network architecture into an automated, scalable production network, delivering Core &…

Omilia

Solution Consultant Director, Partner channel

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance

Requirements

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales
Willingness and ability to travel internationally as required by regional pipeline and team needs

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral
Background in computational linguistics, NLU model design, or dialogue management
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU
Additional European languages - German or other DACH-market languages are a strong advantage
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures

Omilia Note

Contribute actively and effectively as an integrated team member
Act as an Omilia ambassador in all interactions

Benefits

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

Lead and develop the regional or segment pre-sales organization, owning team performance, solution quality, technical engagement outcomes, and accurate handovers to Delivery. Partner with Sales, Product, and Delivery on strategic opportunities, forecasting, reusable enablement assets, and translating customer and market insights into product input.

Requirements

Requires significant leadership experience managing enterprise SaaS or conversational AI/CCaaS pre-sales teams, deep knowledge of conversational AI and contact center technologies, and a record of supporting complex, high-value enterprise deals. Candidates should bring strong commercial judgment, solution architecture expertise, team development and executive communication skills, professional English fluency, and willingness to travel internationally.

Skills

Pre-Sales Leadership
Conversational AI
Contact Center Automation
Voice IVR
Natural Language Understanding
Enterprise SaaS Sales
Solution Architecture
CCaaS Integrations
REST APIs
Team Leadership and Development
Executive Communication
Strategic Deal Management
RFP Responses
Sales Forecasting
Pre-Sales Enablement
Stakeholder Alignment

Benefits

Fixed Compensation
Paid Vacation
Professional Development Courses and Training
Apple Equipment

Visa sponsorship

Not detected in the job text

Keywords

Conversational AI
CCaaS
Voice IVR
Natural Language Understanding
Contact Center Automation
Enterprise SaaS
Pre-Sales
Solution Consulting
Demo Engineering
Solution Architecture
REST APIs
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
RFP Responses
Scopes of Work
High-Level Effort Estimates
Sales Forecasting
Dialogue Management
Computational Linguistics
AI Act
GDPR
SAP
Salesforce
Microsoft Dynamics
Customer Experience
Enterprise Integrations
Technical Handover
Pre-Sales Enablement

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