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Added 13 mins ago
YO
Out-Tripping Food Services Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
Plan, order, organize, prepare, dehydrate, and pack trip menus and meals in collaboration with the Food Services Director and Outdoor Pursuits Coordinator.
Added 13 mins ago
TO
Nurse Practitioner - Full Time Temporary - 12 months.
THE ONEILL CENTRE
Ottawa, ON
- Full-time
The Nurse Practitioner reports to the Director of Care with accountability to the Medical Director and collaborates with the resident, family/caregiver, and health care team in the…
Added 13 mins ago
TO
Registered Nurse - Casual/FT/PT
THE ONEILL CENTRE
Ottawa, ON
- Part-time
The Registered Nurse (RN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person- and family-centered care. The RN…
Added 13 mins ago
B
Director of Business Development
Bertelsmann-Jobs
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
…department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast-paced…
Added 13 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Global Director of Revenue Enablement, Digital, you will play a key role in designing, delivering, and optimizing strategic enablement programs that empower our…
Added 13 mins ago
Associate Director, Trade & Working Capital Solutions, Global Transaction Banking
Scotiabank
Toronto, ON
…efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial…
Added 28 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
Added 28 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 28 mins ago
OH
Manager, Payroll
Ontario Health atHome
ON · Ontario, Canada
- $101,626 to $121,346 CAD / year
- Full-time
…administrative functions for payroll systems. Reporting to the Director, Payroll, the Manager, Payroll collects and analyzes fiscal data and performs financial modeling including analysis…
Added 28 mins ago
MS
President & CEO
MacDonald Search Group
ON · Ontario, Canada
- Full-time
…across the organization, with full accountability for commercial performance, financial results, organizational development and long-term business…
Added 28 mins ago
C
Director Consulting Services – Insurance
CGI
Toronto, ON
- Full-time
CGI is seeking a Director Consulting Services – Life Insurance to lead strategic growth, client engagement, and consulting delivery within the Canadian life insurance sector. Reporting to…
Added 28 mins ago
T
Senior Manager, Business Banking Advisory - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 28 mins ago
SJ
Director - Finance, Data & Analytics
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
The Director, Finance, Data & Analytics provides strategic and operational leadership across financial management, business intelligence, fundraising analytics and organizational…
Added 28 mins ago
GO
Director of Appeals
Government of Manitoba
Winnipeg, MB
- Full-time
…quasi-judicial tribunal that hears appeals from orders of the Director of the Residential Tenancies Branch concerning residential tenancies matters. The Commission conducts public hearings…
Added 28 mins ago
Director, Strategic Asset Allocation
Equitable
Waterloo, ON
…investment, liability, capital, liquidity, risk, and financial performance considerations into actionable recommendations. Working closely with leaders across Asset Management, Finance,…
Added 28 mins ago
Director, Enterprise Procurement and Third-Party Management
Equitable
Waterloo, ON
As Director, Enterprise Third-Party Management, you will lead the development and oversight of Equitable’s enterprise-wide third-party management framework, ensuring third-party…
Added 28 mins ago
QM
Avocat(e) en litige civil et commercial / Civil & Commercial Litigation Lawyer
Quantum Management Services Ltd.
Montreal, QC
- Full-time
- Environnement de travail : une culture de soutien qui valorise la collaboration, l'excellence professionnelle et la performance durable.
Added 28 mins ago
LP
Senior Director, Fundraising
Liberal Party of Canada • Parti Libéral du Canada
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
The Liberal Party of Canada is seeking a Senior Director, Fundraising for an opportunity to join a dedicated team of staff to support Mark Carney and our Liberal team’s work to build a…
Added 28 mins ago
SR
Program Director
STRIVE Recruitment Inc.
Vancouver, BC
- Full-time
Our client is seeking an experienced and highly organized Program Director to oversee the planning, execution, and continued growth of its educational programs, camps, and ongoing offerings.
Added 28 mins ago
ED
Directeur, Développement corporatif / Director, Corporate Development
Estruxture Data Centers
Montreal, QC
- Full-time
…supervisant directement les analystes tout en favorisant la haute performance et le développement…
Added 43 mins ago
TH
Nurse Practitioner - (Full Time) M Stroke Acute I/P
Trillium Health Partners
Mississauga, ON
- Full-time
Reporting to the Director of the Neuro/MSK, the RSNP is an advanced practice nurse whose role is comprised of five domains of practice including clinical practice, leadership,…
Added 43 mins ago
R
Nike - Sales Coach/Coach de vente - Montreal Eaton Center
Retailors
Montreal, QC
- Full-time
…its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within the…
Added 43 mins ago
R
Nike -Senior Coach/coach sénior- Eaton De Montreal
Retailors
Montreal, QC
- Full-time
…the Senior Coach is pivotal in supporting the leadership and performance of Nike Retail Stores within the…
Added 43 mins ago
BS
Senior Financial Analyst, FP&A
BVGlazing Systems
Concord, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting to the Senior Director, FP&A, the Senior Financial Analyst will play an integral role in supporting financial planning, forecasting, performance management, and strategic…
Added 58 mins ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
The Director, Communications provides strategic leadership for communications, marketing, digital engagement, and storytelling, ensuring communications efforts support the Foundation’s…

Omilia

Solution Consultant Director, Partner channel

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Role Purpose

The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and team performance. The role combines senior people leadership with deep domain expertise in conversational AI, CCaaS, and enterprise sales - ensuring that the Solutions Consulting team consistently delivers high-impact, credible, and commercially aligned pre-sales engagements. By setting the standard for solution quality, enabling the team, and acting as the most senior technical voice in strategic deals, the Solution Consultant Director shapes how Omilia is positioned and won in the market.

Accountabilities

Own the end-to-end pre-sales function for the assigned region or segment - from team structure and capacity to the quality and commercial outcome of every technical engagement
Collaborate with the Sales Director supporting the assigned region or Segment
Be accountable for the performance, development, and retention of the Solution Consultants and Demo Engineers reporting into this role, creating the conditions for individual and collective excellence
Set and uphold the standard for solution architecture quality, RFP response rigour, and demonstration credibility across all regional opportunities
Own the strategic relationship with the most complex and highest-value prospects in the region, acting as the senior technical authority where deal complexity demands it
Drive alignment between Sales leadership, Product, and Delivery to ensure pre-sales commitments are achievable and that field intelligence continuously shapes the product roadmap
Own the regional pre-sales methodology, tooling, and enablement assets - ensuring the team operates with consistency, speed, and technical depth at every stage of the sales cycle
Be accountable for the accuracy and completeness of the technical handover from Sales to Delivery for all won opportunities across the team's portfolio

Key Responsibilities

Lead, coach, and develop a team of Solution Consultants and Demo Engineers - conducting regular 1:1s, setting clear performance expectations, and building a culture of technical rigour and commercial impact
Recruit and onboard Solution Consultant and Demo Engineer talent in alignment with regional headcount plans, ensuring new hires reach full productivity efficiently
Personally engage in the most strategically significant opportunities in the assigned region or global segment - leading discovery workshops, solution design reviews, and executive-level presentations where scale or complexity demands senior presence
Ensure all demos to be performed in the assigned region or global segment are done to a level of quality appropriate to Sales goals
Review and approve Demos, solution architectures, Scopes of Work, High Level Effort Estimates, and RFP responses for major accounts, ensuring alignment with Omilia's delivery standards and commercial risk appetite
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to opportunity value
Build and maintain a library of reusable assets for the assigned region or global segment - demo environments, solution templates, objection frameworks, and technical battle cards - that multiply team effectiveness
Serve as the senior escalation point for technical blockers, complex integration requirements, and commercially sensitive scope questions arising during the pre-sales cycle
Coordinate with Product and Delivery leadership to translate field intelligence into actionable roadmap input - synthesising capability gaps, competitive signals, and unmet customer needs
Drive pre-sales forecasting accuracy in collaboration with Sales leadership, providing visibility into deal progression, technical risk, and resource requirements
Represent Omilia at senior customer forums, industry events, and partner engagements, reinforcing the company's technical reputation and market credibility
Own continuous improvement of pre-sales processes, tooling, and team capability - identifying and closing gaps in methodology, skills, or assets that limit team performance

Requirements

Knowledge, Skills & Experience

Required:

Significant and demonstrable track record in pre-sales leadership within enterprise SaaS or conversational AI/CCaaS - with direct experience managing and developing Solutions Consultant or Pre-Sales Engineer teams
Deep knowledge of conversational AI, voice IVR, NLU, and contact center automation technologies, with the ability to speak credibly at both technical and executive levels
Proven ability to lead and close complex, high-value enterprise deals across multiple stakeholder levels (CX, IT, Procurement, C-suite) in a senior pre-sales or player-coach capacity
Strong commercial acumen: fluency in enterprise SaaS sales cycles, procurement dynamics, deal structuring, and how to align technical positioning to commercial outcomes
Experience designing and reviewing complex solution architectures involving SaaS platforms, REST APIs, CCaaS integrations, and enterprise technology ecosystems
Demonstrated ability to build and develop high-performing pre-sales teams - setting standards, coaching individuals, and building a results-oriented culture
Excellent executive communication and facilitation skills - able to lead strategic workshops, C-suite presentations, and internal stakeholder alignment with authority and clarity
Experience building reusable pre-sales assets and enablement programmes that improve team velocity and consistency
Fluency in English (written and verbal) at a professional level appropriate for international enterprise sales
Willingness and ability to travel internationally as required by regional pipeline and team needs

Nice to have:

Hands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral
Background in computational linguistics, NLU model design, or dialogue management
Exposure to AI Act, GDPR, or other regulatory frameworks relevant to enterprise AI deployments in the EU
Additional European languages - German or other DACH-market languages are a strong advantage
Domain expertise in a specific vertical such as Banking, Insurance, Utilities, Healthcare, or Telco
Familiarity with enterprise ecosystem integrations involving SAP, Salesforce, Microsoft Dynamics, or similar CRM/ERP platforms
Experience working in a scale-up or high-growth enterprise software environment with evolving pre-sales structures

Omilia Note

Contribute actively and effectively as an integrated team member
Act as an Omilia ambassador in all interactions

Benefits

Fixed compensation;
Long-term employment with the working days vacation;
Development in professional growth (courses, training, etc);
Being part of successful cutting-edge technology products that are making a global impact in the service industry;
Proficient and fun-to-work-with colleagues;
Apple gear

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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More about this job

Responsibilities

Lead and develop the regional or segment pre-sales organization, owning team performance, solution quality, technical engagement outcomes, and accurate handovers to Delivery. Partner with Sales, Product, and Delivery on strategic opportunities, forecasting, reusable enablement assets, and translating customer and market insights into product input.

Requirements

Requires significant leadership experience managing enterprise SaaS or conversational AI/CCaaS pre-sales teams, deep knowledge of conversational AI and contact center technologies, and a record of supporting complex, high-value enterprise deals. Candidates should bring strong commercial judgment, solution architecture expertise, team development and executive communication skills, professional English fluency, and willingness to travel internationally.

Skills

Pre-Sales Leadership
Conversational AI
Contact Center Automation
Voice IVR
Natural Language Understanding
Enterprise SaaS Sales
Solution Architecture
CCaaS Integrations
REST APIs
Team Leadership and Development
Executive Communication
Strategic Deal Management
RFP Responses
Sales Forecasting
Pre-Sales Enablement
Stakeholder Alignment

Benefits

Fixed Compensation
Paid Vacation
Professional Development Courses and Training
Apple Equipment

Visa sponsorship

Not detected in the job text

Keywords

Conversational AI
CCaaS
Voice IVR
Natural Language Understanding
Contact Center Automation
Enterprise SaaS
Pre-Sales
Solution Consulting
Demo Engineering
Solution Architecture
REST APIs
AWS Connect
Genesys Cloud
NICE CXone
RingCentral
RFP Responses
Scopes of Work
High-Level Effort Estimates
Sales Forecasting
Dialogue Management
Computational Linguistics
AI Act
GDPR
SAP
Salesforce
Microsoft Dynamics
Customer Experience
Enterprise Integrations
Technical Handover
Pre-Sales Enablement

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