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Added 5 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 5 mins ago
Sales Associate
Rogers Communications
Richmond Hill, ON
Added 5 mins ago
OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
Wireless Sales Associate | Full-Time | Guelph South
Added 5 mins ago
TH
Overnight Freight Associate: Part Time - VANCOUVER
The Home Depot
Vancouver, BC
- Part-time
Added 5 mins ago
TH
Overnight Freight Associate Part-Time - 7131 Red Deer
The Home Depot
Red Deer, AB
- Part-time
Added 5 mins ago
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Sales Associate
Structube
Waterloo, ON
- Full-time
Added 5 mins ago
JI
Customer Service Associate
J.D. Irving, Limited
Gander, NL
- Part-time
Added 5 mins ago
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Catering Associate
Dexterra
Winnipeg, MB
- $16.4 to $17 CAD / hour
- Part-time
The Catering Associate plays a vital role in supporting the preparation, and execution of catering services for a variety of events and functions. This position is responsible for ensuring…
Added 5 mins ago
D
Counter Person / Food Services Associate
Dexterra
Winnipeg, MB
- Up to $16.4 CAD / hour
- Full-time
As a Counter Person / Food Services Associate with Tim Hortons restaurant, reporting to the Tim Hortons Manager, this position is responsible for delivering exceptional customer service in…
Added 5 mins ago
WHS Specialist
Amazon
Sidney, BC
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster…
Added 5 mins ago
HE
Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Added 5 mins ago
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Private Banker
RBC
Calgary, AB
- Full-time
Introduce the Private Banking Associate and Private Banking Advisor teams as key advisors on managing day-to-day banking needs and Credit Structures team as credit experts for credit advice…
Added 5 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Niagara-on-the-Lake, ON
- Part-time
…are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be…
Added 5 mins ago
RB
Private Banker
Royal Bank of Canada
Calgary, AB
- Full-time
Introduce the Private Banking Associate and Private Banking Advisor teams as key advisors on managing day-to-day banking needs and Credit Structures team as credit experts for credit advice…
Added 5 mins ago
RB
Associate
Royal Bank of Canada
Toronto, ON
- Full-time
Added 5 mins ago
PV
Part Time Sales Associate (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Part-time
Added 5 mins ago
UR
Associate IT Business Analyst
United Rentals
Calgary, AB
- Full-time
United Rentals is looking for an Associate IT Business Analyst for the WEDGE team. WEDGE is a browser-based IoT system used to monitor, alert, and control environmental conditions on…
Added 5 mins ago
TC
Senior Category Management Specialist
TJX Companies
ON · Mississauga, Ontario
- $76,620 to $107,268 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 20 mins ago
OC
Wealth Associate
Options Consulting Solutions
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
We're partnering with an established organization in the private wealth management space to find a Wealth Associate / Senior Wealth Associate to join their growing team. This opportunity is…
Added 20 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 20 mins ago
NB
Associate
National Bank of Canada
Rivière-du-Loup, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 20 mins ago
TC
Retail Store Associate Part Time HomeSense – Smartcentres Charlottetown
TJX Canada – Winners, Marshalls, HomeSense
Charlottetown, PE
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 20 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
Added 20 mins ago
7
Store Crew
7-Eleven
Red Deer, AB
- Full-time
Added 20 mins ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Development Associate is a front-line, revenue-generating role focused on growing Arbitration Place’s client base. The Associate will generate new leads, respond to and convert…

Omni Hotels & Resorts

Spa Supervisor

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Summary: Responsible for the daily operations of the Mokara Spa. Provide supervision and support to the Spa Liaison and the Service Providers. Create and maintain a positive, team-oriented environment. Ensure the Spa Associates have all the tools and resources to perform their job effectively and efficiently. Ensure the Spa Associates’ schedules meet business needs and demands. Provide exceptional service and exceed our guests’ expectations.

Responsibilities:

· As part of the Spa Management Team, you will assist with the day-to-day operations of the spa, including but not limited to, guest check-in and check-out, daily and hourly walkthroughs of the spa areas to ensure cleanliness, and providing support for all Spa Associates.

· Responsible for training and ensuring protocols are performed consistently and on time for Spa Liaisons & Service Providers.

· Coach and complete bi-annual Associate dialogues mandated by Human Resources.

· Assist in planning and attend all mandatory spa departmental meetings and Omni Associate Trainings.

· Provide the Spa Team with the necessary tools and resources to perform their job effectively and safely.

· Ensure all areas of the spa are organized and maintained according to the brand standards, including but not limited to, reception, food and beverage station, lounge, changerooms and treatment rooms, and assist when required.

· Delegate duties and responsibilities to ensure all areas of the spa are clean and organized and assist when required.

· Ensure Toronto Public Health BodySafe standards are upheld, including but not limited to, disinfecting & sanitization of all spa areas and tools and equipment used during spa treatments.

· Ensure Spa Associates are up to date on communication pertaining to the Spa & Hotel happenings.

· Oversee the optimization of the Appointment Book weekly, daily and hourly to meet business demands and maximize service providers’ schedules, including but not limited to, moving breaks and adjusting start and end times of shifts.

· Troubleshoot and respond effectively and efficiently to Associates and guests needs and issues to ensure optimum satisfaction.

· Maintain and respect the privacy and confidentiality of our Associates’ and guests’ personal information.

Provide tours, site inspections and meet and greet VIP guests.

· Ensure the health and safety of all our Associates and guests and report all incidents to hotel security and human resources.

· Adhere to all Policies and Procedures outlined in the Mokara Associate Handbook.

· Report all areas of deficiencies and maintenance work to the Engineering Department through Synergy in a timely manner.

· Conduct inventory of retail, professional and guest supplies on a monthly basis.

· Maintain par levels of the products used in the spa and report any shortages immediately to Spa Director.

· Maintain cost effective usage of all department related materials and assets, according to standards, to avoid disruption in guest experience.

· Coordinate with Spa Director on incentives and initiatives to increase spa revenue.

· Execute marketing initiatives according to the marketing plan.

· Assist in achieving the business goals and objectives while maximizing profits.

· Ensure Associates’ clock-in and clock-out times are accurate.

· Assist with the preparation of the bi-weekly payroll.

Requirements

· Minimum 1-year experience in a management role

· Minimum 1-year experience working as an Esthetician or RMT (preferred)

· Post-secondary education in a related discipline an asset

· Must be flexible to work all schedules, including opening and closing, weekdays, weekends and holidays

· Smart Serve Licensed (preferred)

· Must speak fluent English

· Must be guest-service oriented

· Must possess excellent communication and problem resolution skills

· Must be able to deal with people in a professional manner under pressure

· Must be safety conscious

· Understand that the job may require reaching, bending, twisting; pulling, moving, lifting, or carrying objects weighing up to 50lbs/22kg; standing, sitting, or walking for up to 8 hours

What’s in it for me?

· Full-time permanent position

· Competitive salary

· Benefits package

· Growth opportunity

· Hotel rate discounts

Apply About employer

More about this job

Responsibilities

The Spa Supervisor is responsible for the daily operations of the spa, including supervising staff, managing schedules, and ensuring high standards of guest service and cleanliness. They also assist with administrative tasks such as payroll, inventory management, and executing marketing initiatives to drive revenue.

Requirements

Candidates must have at least one year of management experience and preferably one year of experience as an Esthetician or RMT. The role requires flexibility to work various shifts, including weekends and holidays, and the ability to perform physical tasks like lifting up to 50lbs.

Skills

Spa operations
Staff supervision
Team leadership
Guest services
Scheduling
Inventory management
Conflict resolution
Health and safety compliance
Payroll assistance
Marketing initiatives
Training and development
Communication skills
Problem solving
Sanitization protocols
Professionalism

Benefits

Full-time permanent position
Competitive salary
Benefits package
Growth opportunity
Hotel rate discounts

Visa sponsorship

Not detected in the job text

Keywords

Spa Management
Operations
Esthetician
RMT
Smart Serve
Payroll
Inventory
Customer Service
Health and Safety
BodySafe
Marketing
Team Leadership
Scheduling
Hospitality
VIP Guest Services
Facility Maintenance

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