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Added 4 mins ago
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Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 4 mins ago
OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
Wireless Sales Associate | Full-Time | Guelph South
Added 4 mins ago
TH
Overnight Freight Associate: Part Time - VANCOUVER
The Home Depot
Vancouver, BC
- Part-time
Added 4 mins ago
TH
Overnight Freight Associate Part-Time - 7131 Red Deer
The Home Depot
Red Deer, AB
- Part-time
Added 4 mins ago
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Sales Associate
Structube
Waterloo, ON
- Full-time
Participate in inventory management and reception of goods;
Added 4 mins ago
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Customer Service Associate
J.D. Irving, Limited
Gander, NL
- Part-time
Added 4 mins ago
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Catering Associate
Dexterra
Winnipeg, MB
- $16.4 to $17 CAD / hour
- Part-time
The Catering Associate plays a vital role in supporting the preparation, and execution of catering services for a variety of events and functions. This position is responsible for ensuring…
Added 4 mins ago
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Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
- Maintains adequate inventory supply levels to meet projected needs.
Added 4 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Niagara-on-the-Lake, ON
- Part-time
…are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be…
Added 4 mins ago
PV
Part Time Sales Associate (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Part-time
Added 19 mins ago
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Warehouse Associate (Full-Time)
Sporting Life
Laval, QC
- Full-time
As a Warehouse Associate with Sporting Life, you will play a vital role in ensuring our stores are well-stocked, organized, and ready to serve customers.
Added 19 mins ago
SC
Sales Associate
Staples Canada
Abbotsford, BC
- Part-time
Added 19 mins ago
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Part-Time Seasonal Associate
Columbia Sportswear Company
Dartmouth, NS
- Part-time
…“Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction.…
Added 19 mins ago
Spa Supervisor
Omni Hotels & Resorts
Toronto, ON
· Coach and complete bi-annual Associate dialogues mandated by Human Resources.
Added 34 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 34 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 34 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Grand Falls-Windsor, NL
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 34 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Swift Current, SK
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 34 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Wainwright, AB
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 34 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 34 mins ago
WC
Consumables Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 34 mins ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Hinton, AB
- Full-time
Added 34 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
ON · Kenora, ON
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 34 mins ago
WC
(CAN) Gérant adjoint, pertes totales et conformité
Walmart Canada
Montreal, QC
- Full-time
Added 34 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Hawkesbury, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Omni Hotels & Resorts

Spa Supervisor

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Summary: Responsible for the daily operations of the Mokara Spa. Provide supervision and support to the Spa Liaison and the Service Providers. Create and maintain a positive, team-oriented environment. Ensure the Spa Associates have all the tools and resources to perform their job effectively and efficiently. Ensure the Spa Associates’ schedules meet business needs and demands. Provide exceptional service and exceed our guests’ expectations.

Responsibilities:

· As part of the Spa Management Team, you will assist with the day-to-day operations of the spa, including but not limited to, guest check-in and check-out, daily and hourly walkthroughs of the spa areas to ensure cleanliness, and providing support for all Spa Associates.

· Responsible for training and ensuring protocols are performed consistently and on time for Spa Liaisons & Service Providers.

· Coach and complete bi-annual Associate dialogues mandated by Human Resources.

· Assist in planning and attend all mandatory spa departmental meetings and Omni Associate Trainings.

· Provide the Spa Team with the necessary tools and resources to perform their job effectively and safely.

· Ensure all areas of the spa are organized and maintained according to the brand standards, including but not limited to, reception, food and beverage station, lounge, changerooms and treatment rooms, and assist when required.

· Delegate duties and responsibilities to ensure all areas of the spa are clean and organized and assist when required.

· Ensure Toronto Public Health BodySafe standards are upheld, including but not limited to, disinfecting & sanitization of all spa areas and tools and equipment used during spa treatments.

· Ensure Spa Associates are up to date on communication pertaining to the Spa & Hotel happenings.

· Oversee the optimization of the Appointment Book weekly, daily and hourly to meet business demands and maximize service providers’ schedules, including but not limited to, moving breaks and adjusting start and end times of shifts.

· Troubleshoot and respond effectively and efficiently to Associates and guests needs and issues to ensure optimum satisfaction.

· Maintain and respect the privacy and confidentiality of our Associates’ and guests’ personal information.

Provide tours, site inspections and meet and greet VIP guests.

· Ensure the health and safety of all our Associates and guests and report all incidents to hotel security and human resources.

· Adhere to all Policies and Procedures outlined in the Mokara Associate Handbook.

· Report all areas of deficiencies and maintenance work to the Engineering Department through Synergy in a timely manner.

· Conduct inventory of retail, professional and guest supplies on a monthly basis.

· Maintain par levels of the products used in the spa and report any shortages immediately to Spa Director.

· Maintain cost effective usage of all department related materials and assets, according to standards, to avoid disruption in guest experience.

· Coordinate with Spa Director on incentives and initiatives to increase spa revenue.

· Execute marketing initiatives according to the marketing plan.

· Assist in achieving the business goals and objectives while maximizing profits.

· Ensure Associates’ clock-in and clock-out times are accurate.

· Assist with the preparation of the bi-weekly payroll.

Requirements

· Minimum 1-year experience in a management role

· Minimum 1-year experience working as an Esthetician or RMT (preferred)

· Post-secondary education in a related discipline an asset

· Must be flexible to work all schedules, including opening and closing, weekdays, weekends and holidays

· Smart Serve Licensed (preferred)

· Must speak fluent English

· Must be guest-service oriented

· Must possess excellent communication and problem resolution skills

· Must be able to deal with people in a professional manner under pressure

· Must be safety conscious

· Understand that the job may require reaching, bending, twisting; pulling, moving, lifting, or carrying objects weighing up to 50lbs/22kg; standing, sitting, or walking for up to 8 hours

What’s in it for me?

· Full-time permanent position

· Competitive salary

· Benefits package

· Growth opportunity

· Hotel rate discounts

Apply About employer

More about this job

Responsibilities

The Spa Supervisor is responsible for the daily operations of the spa, including supervising staff, managing schedules, and ensuring high standards of guest service and cleanliness. They also assist with administrative tasks such as payroll, inventory management, and executing marketing initiatives to drive revenue.

Requirements

Candidates must have at least one year of management experience and preferably one year of experience as an Esthetician or RMT. The role requires flexibility to work various shifts, including weekends and holidays, and the ability to perform physical tasks like lifting up to 50lbs.

Skills

Spa operations
Staff supervision
Team leadership
Guest services
Scheduling
Inventory management
Conflict resolution
Health and safety compliance
Payroll assistance
Marketing initiatives
Training and development
Communication skills
Problem solving
Sanitization protocols
Professionalism

Benefits

Full-time permanent position
Competitive salary
Benefits package
Growth opportunity
Hotel rate discounts

Visa sponsorship

Not detected in the job text

Keywords

Spa Management
Operations
Esthetician
RMT
Smart Serve
Payroll
Inventory
Customer Service
Health and Safety
BodySafe
Marketing
Team Leadership
Scheduling
Hospitality
VIP Guest Services
Facility Maintenance

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