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Omnia Training

Instructor – Fleet Management Assistant / Junior Service Writer Program

St. Albert, AB, T8T 0T8, Canada

Full-time · Contract · Temporary

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Job details

Job type: Full-time · Contract · Temporary
Posting language: English
Posted: Oct 29, 2026

Original job description

Instructor – Fleet Management Assistant / Junior Service Writer Program

Location: Omnia Training St. Albert, AB Job Type: Full-time, fixed-term contract Schedule: Monday to Friday, 7:30 a.m. to 4:00 p.m. Work Location: In person

Job Overview

Omnia Training is seeking an experienced and engaging Contract Instructor to deliver our 10-week Fleet Management Assistant – Junior Service Writer Program at our St. Albert training facility.

This opportunity is suited to an industry professional with experience in fleet maintenance, service writing, service advising, automotive administration, or shop operations who is interested in helping adult learners build practical, job-ready skills.

The successful candidate will deliver classroom instruction, demonstrations, practical exercises, role-playing activities, and workplace simulations using Omnia’s approved curriculum and training resources.

Schedule and Contract Details

Monday to Friday
7:30 a.m. to 4:00 p.m.
30-minute unpaid lunch
10-week instructional contract
In-person delivery at Omnia Training in St. Albert
Daytime availability throughout the full contract is required

Areas of Instruction

The instructor will deliver training related to:

Fleet maintenance administration and shop workflow
Junior service writer and service advisor responsibilities
Work orders and documentation standard
Customer intake and appointment scheduling
Repair estimates and customer authorization
Service updates and invoice review
Customer service and difficult conversations
Preventive maintenance and OEM service schedules
Parts purchasing, procurement, and vendor management
Inventory, receiving, backorders, and returns
Fleet Maintenance Pro or similar maintenance software
Excel-based fleet tracking and KPI reporting
CVIP/CVID compliance tracking awareness
GPS, telematics, and maintenance alerts
Mechanical terminology and basic automotive systems
Practical work simulations and employment preparation

Responsibilities

Deliver engaging classroom instruction and practical learning activities
Follow Omnia’s approved curriculum and daily training schedule
Explain fleet and service-department processes in a clear and accessible manner
Demonstrate real-world work orders, customer intake, maintenance scheduling, and parts processes
Facilitate role-plays, case studies, group exercises, and workplace simulations
Create a professional, respectful, and inclusive learning environment
Monitor attendance, participation, and student progress
Administer written, practical, and performance-based assessments
Provide constructive feedback and additional support to participants
Maintain accurate attendance, assessment, and program records
Communicate student concerns and progress to Omnia’s training team
Work closely with Omnia’s Training Operations Director and program staff
Maintain an organized and professional classroom environment

Preferred Qualifications

Relevant experience in fleet maintenance, service writing, service advising, automotive administration, parts, or shop operations
Strong understanding of repair orders, maintenance scheduling, parts processes, and service-department workflow
Experience using fleet-management, service-management, or repair-tracking software
Proficiency with Microsoft Office, particularly Excel
Strong communication, organization, and customer-service skills
Ability to explain technical concepts to entry-level adult learners
Previous teaching, workplace training, facilitation, coaching, or mentorship experience is an asset
Journeyperson automotive experience is considered an asset but is not required
Experience working with diverse learners and employment-training participants is an asset
Valid driver’s license and reliable transportation

Ideal Candidate

The ideal candidate is:

Patient, approachable, and comfortable working with adult learners
Organized and dependable
Confident delivering both technical and customer-service content
Able to connect curriculum with real workplace examples
Comfortable providing feedback and supporting different learning needs
Committed to maintaining a safe, respectful, and inclusive classroom

How to Apply

Please submit your resume and a brief introduction outlining your relevant industry and instructional experience. We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The instructor will deliver a 10-week curriculum covering fleet management, service writing, and shop operations through classroom instruction and practical simulations. They are responsible for monitoring student progress, administering assessments, and maintaining an organized, inclusive learning environment.

Requirements

Candidates should have relevant industry experience in fleet maintenance, service advising, or automotive administration. Previous teaching or mentorship experience is preferred, along with strong communication skills and proficiency in Microsoft Office.

Skills

Fleet maintenance
Service writing
Service advising
Automotive administration
Shop operations
Classroom instruction
Curriculum delivery
Workplace simulations
Repair orders
Maintenance scheduling
Parts procurement
Inventory management
Microsoft Excel
KPI reporting
Mechanical terminology
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Fleet Management
Service Writer
Automotive
Shop Workflow
Work Orders
Preventive Maintenance
OEM Service Schedules
Parts Procurement
Inventory Management
Fleet Maintenance Pro
KPI Reporting
CVIP Compliance
Telematics
Mechanical Systems
Adult Education
Facilitation
Mentorship
Microsoft Office
Excel
Customer Intake
Repair Estimates
Invoicing
Vendor Management
GPS
Maintenance Alerts
Technical Training
Employment Preparation
Classroom Management
Assessment
Instructional Design

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