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Customs Regulatory Compliance Consultant

  • Toronto, ON, Canada
  • Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
7+ years of comparable Customs experience
Posting language
English
Posted

Original job description

If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place !

Omnitrans , part of a Fastfrate Group, is currently searching for a Bilingual Customs Regulatory Compliance Consultant to join our Technical & Consulting Services .

Purpose of the Job

To provide expert Customs consulting services to external and internal clients, ensuring compliance with Canadian import regulations and promoting customs program participation. This role delivers regulatory guidance, manages recurring compliance initiatives, and provides proactive solutions that support clients in maintaining compliant importer profiles and reducing risk exposure.

Responsibilities

  • Manage a portfolio of top-tier client accounts, acting as the primary consultant for customs matters, recurring programs, and regulatory inquiries.
  • Set up and maintain customs programs such as recurring duty drawback claims, CBSA audits, appeals, and ruling requests; conduct mock audits and provide compliance recommendations.
  • Conduct research and develop written regulatory opinions on classification, valuation, origin, duty relief, and other trade-related matters; support CBSA applications as needed.
  • Prepare and submit appeals and rulings to CBSA, CITT, and Department of Finance, articulating strong regulatory positions on behalf of clients.
  • Provide Level 2 support for regulatory inquiries received through the shared consulting email group, escalating to Senior Consultants or manager as appropriate.
  • Participate in Quarterly Business Reviews (QBRs) with clients to discuss customs activity, compliance risks, and value-add opportunities.
  • Identify consulting opportunities and pursue them independently or in collaboration with Sales to support revenue growth.
  • Serve as a regulatory resource to internal stakeholders including Operations, Sales, Client Relations, and Tariff Analysts.
  • Deliver training sessions and webinars for clients and internal teams on customs regulations and compliance best practices.
  • Share knowledge and provide coaching to Advisors and peers; contribute to onboarding and ongoing internal training.
  • Support the preparation of client notices and regulatory updates and ensure client profiles are updated to reflect regulatory changes.
  • Maintain a strong working relationship with CBSA and other government agencies, communicating clearly and professionally on behalf of clients.

What You Bring

  • College degree
  • Certified Customs Specialist (CCS)
  • Certified Trade Compliance Specialist (CTCS) – an asset
  • 7+ years of comparable Customs experience
  • Intermediate knowledge of MS Excel
  • Strong written communication skills
  • Ability to multitask, organize, lead, motivate, and teach.
  • Thorough understanding of International Business and trading practices
  • Ability to negotiate and build strong relationships.
  • Ability to prioritize based on the urgency of the request from either co-worker’s, clients and/or government officials.
  • Bilingualism (English/French); French is mandatory.

What We Offer

  • Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services.
  • Have an impact on the growth of the company.
  • A hybrid work environment with 2 days per week at the office.
  • 24/7 telemedicine platform and an extra healthcare account expense.
  • Have access to a complete insurance program of dental & medical services.
  • Grow your career in a reputable company.
  • Work in a flexible company with an agile mindset.

Omnitrans is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.

More about this job

Responsibilities

Manage key client accounts and recurring customs compliance programs, providing regulatory research, written opinions, mock audits, appeals, rulings, and proactive risk-reduction guidance. Support internal teams and clients through regulatory inquiries, business reviews, training, updates, and relationship-building with government agencies.

Requirements

Requires a college degree, Certified Customs Specialist (CCS) certification, and at least seven years of comparable customs experience; Certified Trade Compliance Specialist (CTCS) certification is an asset. Candidates need intermediate Excel skills, strong written communication, knowledge of international business and trade practices, organizational and teaching abilities, negotiation and relationship-building skills, and fluency in English and French, with French mandatory.

Skills

  • Customs Regulatory Compliance
  • Customs Consulting
  • Canadian Import Regulations
  • Customs Program Management
  • Duty Drawback Claims
  • CBSA Audits
  • Regulatory Research
  • Tariff Classification
  • Customs Valuation
  • Rules Of Origin
  • Appeals And Rulings
  • Written Communication
  • Negotiation
  • Training And Coaching
  • Microsoft Excel

Benefits

  • Telemedicine
  • Healthcare Expense Account
  • Dental Insurance
  • Medical Insurance
  • Hybrid Work Environment
  • Career Growth Opportunities
  • Flexible Work Environment

Visa sponsorship

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Categories

  • Logistics
  • Transportation
  • Consulting
  • Legal
  • Customer Service & Support

Keywords

  • Customs Regulatory Compliance
  • Customs Brokerage
  • Canadian Import Regulations
  • Certified Customs Specialist
  • CBSA
  • CITT
  • Department Of Finance
  • Duty Drawback
  • Customs Audits
  • Customs Appeals
  • Ruling Requests
  • Tariff Classification
  • Customs Valuation
  • Rules Of Origin
  • Duty Relief
  • Importer Profiles
  • Regulatory Opinions
  • International Business
  • Trade Compliance
  • Client Account Management
  • Quarterly Business Reviews
  • Regulatory Inquiries
  • Microsoft Excel
  • Training And Webinars
  • Government Relations
  • English-French Bilingualism

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