Logistics Specialist, Ground
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3-5 years of Ground Logistics experience
- Posting language
- English
- Posted
Original job description
If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place !
Omnitrans ( A Fastfrate Group Company)is currently searching for a Logistics Specialist to join our Ground Logistics division in Montreal or Toronto.
We are looking for a dynamic, customer service focused, curious and flexible individual to join our growing team. This superstar will learn about our business and assist where required on two of our most robust teams. You will get to know our clients, vendors and work across multiple transportation modes from LTL/FTL/ Drayage and more! Knowledge of container drayage & CFS warehousing will be a major asset to joining our team. Ready to learn, grow and achieve daily success?
Apply today!
Summary Of Position
Coordinate activities related to ground logistics traffic, ensuring timely and efficient delivery of service from shipper to destination.
Negotiate standard orders for LTL and FTL clients or adhere to contract rates as needed. Build relationships with internal and external stakeholders (other divisions, customers, carriers)
Negotiate standard orders for LCL and FCL clients or adhere to contract rates as needed.
Coordinate the final mile ocean and air shipments in North America. Ensure timely and efficient delivery of service from ocean/rail/CFS/airport to destination.
Coordinate warehousing services and projects based on client’s needs (destuffing, palletizing, etc.)
Build relationships with internal and external stakeholders (other divisions, customers, carriers)
Responsibilities
Omnitrans ( A Fastfrate Group Company)is currently searching for a Logistics Specialist to join our Ground Logistics division in Montreal or Toronto.
We are looking for a dynamic, customer service focused, curious and flexible individual to join our growing team. This superstar will learn about our business and assist where required on two of our most robust teams. You will get to know our clients, vendors and work across multiple transportation modes from LTL/FTL/ Drayage and more! Knowledge of container drayage & CFS warehousing will be a major asset to joining our team. Ready to learn, grow and achieve daily success?
Apply today!
Summary Of Position
Coordinate activities related to ground logistics traffic, ensuring timely and efficient delivery of service from shipper to destination.
Negotiate standard orders for LTL and FTL clients or adhere to contract rates as needed. Build relationships with internal and external stakeholders (other divisions, customers, carriers)
Negotiate standard orders for LCL and FCL clients or adhere to contract rates as needed.
Coordinate the final mile ocean and air shipments in North America. Ensure timely and efficient delivery of service from ocean/rail/CFS/airport to destination.
Coordinate warehousing services and projects based on client’s needs (destuffing, palletizing, etc.)
Build relationships with internal and external stakeholders (other divisions, customers, carriers)
Responsibilities
- Apply your top-rated customer service skills to achieve customer satisfaction!
- Receive orders; contact shippers, consignees and clients to confirm shipment details; confirm timing, schedule pickups and/or delivery appointments.
- Ensure empty return of containers in allotted time.
- Contact carriers to obtain availability; negotiate rates and book freight using various resources such as internal lists, Load Link and DAT.
- Participate/assist in the quoting process and follow up with clients on quotes.
- Obtain documentation to export and import brokerage teams to ensure documentation is received and processed in a timely manner.
- Consolidate shipments, when possible, to maximize revenues and ensure service.
- Trace progress of shipments , and update clients and system accordingly.
- Once delivered, verify all bills and charges to process client invoices.
- Obtain POD; you may have to contact suppliers to verify the accuracy of charges.
- Enter/update information in the computer system to keep all load boards current and relevant
- Escalate any complaints, service failures, claims, potential risks to Omnitrans or clients to the supervisor in a timely manner.
- Ensure profit margins are maintained within Departments expectations.
- Ensure AP discrepancies are maintained within set boundaries.
- Availability on West Coast hours may be required as needed.
- Completion of CEGEP or equivalent
- 3-5 years of Ground Logistics experience
- Strong and experienced understanding of Airport pickups, Ocean/Rail drayage, terminologies, warehousing and pick & pack, will be a strong asset for applicants!
- A deep and strong knowledge of the transport carrier marketplace, carrier names, common lanes, pricing etc.
- Ability to multi-task, in detail, with high volume shipment count
- Experience and knowledge in North American geography (CA/US/Mex).
- Experience in a load brokerage environment is required
- Experience with specialized services such as trade shows, refrigerated is an asset
- Strong client service and problem-solving skills; capable of thinking out of the box
- Detail oriented, highly organized, proactive with a strong sense of urgency.
- Good communication skills (French & English) both verbal and written.
- Be part of a well-established international company, combining 45 years of experience in Customs Brokerage & Logistics services.
- Have an impact on the growth of the company.
- A solid compensation.
- A hybrid work environment.
- 24/7 telemedicine platform and an extra healthcare account expense.
- Have access to a complete insurance program of dental & medical services.
- Grow your career in a reputable company.
- Work in a flexible company with an agile mindset.
More about this job
Responsibilities
Coordinate ground freight and final-mile ocean and air shipments, including pickups, deliveries, container returns, carrier bookings, and warehousing services. Track shipments, maintain accurate system records and documentation, support quoting and invoicing, manage service issues, and help maintain departmental profit margins.
Requirements
Requires CEGEP completion or equivalent and 3–5 years of ground logistics experience, including experience in a load brokerage environment. Applicants should have strong knowledge of carrier markets, North American geography, shipment coordination, and customer service; French and English communication skills are also required.
Skills
- Ground Logistics
- Customer Service
- Shipment Coordination
- LTL and FTL Freight
- LCL and FCL Freight
- Ocean and Rail Drayage
- Carrier Rate Negotiation
- Load Brokerage
- Shipment Tracking
- Import and Export Documentation
- Warehousing Coordination
- Freight Quoting
- Invoice Verification
- North American Geography
- Problem-Solving
- French and English Communication
Benefits
- Telemedicine
- Healthcare Expense Account
- Dental Insurance
- Medical Insurance
- Hybrid Work Environment
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
Keywords
- Ground Logistics
- LTL
- FTL
- LCL
- FCL
- Drayage
- Ocean Freight
- Rail Freight
- Air Freight
- Final-Mile Delivery
- CFS Warehousing
- Load Brokerage
- Load Link
- DAT
- Carrier Marketplace
- Rate Negotiation
- Freight Quoting
- Shipment Consolidation
- Shipment Tracking
- Import Documentation
- Export Documentation
- Proof Of Delivery
- Pickup And Delivery Appointments
- Container Returns
- Palletizing
- Pick And Pack
- Refrigerated Transport
- Trade Show Logistics
- North American Geography