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Added 1 day ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…future-state service model into a practical, multi-year roadmap and lead the evolution of the technology and services that support…
Added 2 days ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
Quebec, QC
- Full-time
…future-state service model into a practical, multi-year roadmap and lead the evolution of the technology and services that support…
Added 3 days ago
O
ServiceNow Architect - Canada
Ondaro
Canada
- Full-time
Lead architectural design, development, deployment, and integrations for the ServiceNow platform.
Added 3 days ago
ServiceNow Senior Technical Advisor
Bell
Toronto, ON
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges.
Added 3 days ago
ServiceNow Architect
Ondaro (US)
Canada
Lead architectural design, development, deployment, and integrations for the ServiceNow platform.
Added 4 days ago
AI
Senior ServiceNow Developer
Agility IT
Canada
- Contract
Senior ServiceNow Developer – HRSD / Custom Application Development
Added 8 days ago
M
People Services AI Product Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As the PeopleComms Ai Product Lead you will help shape the solutions behind this future across the broader PeopleComms experience ecosystem. You will translate colleague and business needs…
Added 8 days ago
RM
Representative Customer Service
Regional Municipality of Peel
Mississauga, ON
- Other
…payroll, benefits, time and attendance, and job data to various HRSD team members and is an integral part of customer service training and ensuring tickets flow…
Added 12 days ago
ES
Senior ServiceNow Architect
EPAM Systems
Canada
- Full-time
We are seeking an experienced and strategic ServiceNow Architect to lead the design, implementation, and scaling of our enterprise ServiceNow platform. In this role, you will bridge the gap…
Added 18 days ago
S
Senior Specialist, IT Operations (Service Management)
SaskPower
Regina, SK
- Full-time
We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve…
Added 18 days ago
ServiceNow Senior Technical Advisor
Bell
Montreal, QC
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges.
Added 1 month ago
M
Senior ServiceNow Developer and Administrator
MNP
AB · Calgary, AB
- Full-time
Make an impact with our Business Technology Services team as a Senior ServiceNow Developer and Administrator. This diverse team of tech-savvy problem solvers embraces digital…
Added 1 month ago
K
ServiceNow Architect
Kyndryl
Montreal, QC
- Contract
We are seeking an experienced ServiceNow Solutions Architect to lead the architecture, design, implementation, and optimisation of enterprise ServiceNow solutions. The successful candidate…
Added 1 month ago
S
HR Operations professional
Synechron
Montreal, QC · MDC – Montreal
- Full-time
Expérience de Workday et/ou de ServiceNow HRSD.
Added 2 months ago
H
Oracle Fusion OTBI Lead Technical Consultant
HCLTech
Mississauga, ON
- Full-time
Experienced ServiceNow Developer cum Architect with strong expertise in ServiceNow platform architecture, custom development, integrations, and SNOW AI capabilities. The ideal candidate…
Added 1 month ago
F
HR & AI Systems Architect
Fortive
Canada
- Full-time
…architecture decisions across Oracle HCM Cloud, Boomi, ServiceNow HRSD, Eightfold, LMS platforms, and the broader IT…
Added 1 month ago
M
Director, HR Service Delivery Systems
McKesson
Mississauga, ON · Toronto, ON · Montreal, QC
- Full-time
…everyday HR needs and coaching people leaders to effectively lead their teams.” The Strategy & Enablement team within the Employee Care team enables Employee Care to achieve their mission…
Added 1 month ago
D
Senior Consultant, Artificial Intelligence - NowAssist
Deloitte
Toronto, ON
- Full-time
As a Senior Consultant specializing in Artificial Intelligence (AI) for NowAssist within ServiceNow, you will lead the design, implementation, and optimization of intelligent automation…
Added 2 months ago
RC
ServiceNow Engagement Manager
RSM Canada
Toronto, ON
- Full-time
Lead the end-to-end delivery of ServiceNow consulting engagements, from initial discovery and solution planning through implementation and delivery.
Added 2 months ago
RU
ServiceNow Engagement Manager
RSM US LLP
Toronto, ON
- Full-time
Lead the end-to-end delivery of ServiceNow consulting engagements, from initial discovery and solution planning through implementation and delivery.
Added 4 months ago
J
ServiceNow Senior Consultant
Jolera
Canada
- Full-time
Lead platform strategy conversations, translating complex business challenges into scalable ServiceNow solutions
Added 6 months ago
OI
ServiceNow Developers and Architects (Future Opportunity)
OXARO Inc.
Ottawa, Ontario
- Contract
We are building a candidate pipeline for upcoming ServiceNow Developer and ServiceNow Architect opportunities supporting a confidential government project in Ottawa. Project details will be…
Added 4 months ago
J
Senior ServiceNow Consultant
Jolera
Remote, Canada
- Full-time
- Remote
Lead platform strategy conversations, translating complex business challenges into scalable ServiceNow solutions
Added 2 months ago
BSA Practice Lead
Scotiabank
Toronto, ON
The BA Practice Lead is accountable for building and leading a high-performing Business Analyst (BA) practice aligned to IT Service Management (ITSM), IT Asset Management (ITAM), IT…

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Ondaro

ServiceNow Architect - Canada

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Ondaro Is With You For What Comes Next.

Be an architect of change and join us on our journey! Ondaro is a vibrant community of talented individuals committed to overcoming business challenges and fostering innovation. At Ondaro, you get to collaborate with incredibly talented people - designers, engineers, technologists, and industry thought leaders - who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation.

Ondaro invites you to bring your authentic, courageous, empathetic, and customer-obsessed self to be part of our experienced team delivering awesomeness for our customers and employees.

What You'll Be Doing

Serve as a leader within the Business Workflows team, delivering high-quality ServiceNow solutions.
Collaborate closely with clients to identify business challenges and define strategic solutions.
Architect innovative solutions leveraging the ServiceNow platform.
Combine technical expertise, consulting skills, and leadership capabilities to drive successful project delivery.
Guide cross-functional teams throughout solution design and implementation.
Influence stakeholders and support decision-making across projects and client engagements.
Communicate clearly, tailoring messages for different audiences, and resolving ambiguity effectively.
Actively listen, ask insightful questions, and demonstrate empathy and understanding.
Expertise in managing multiple high-priority demands while navigating ambiguity effectively.
Strong analytical, creative problem-solving, and consultative influencing skills.
Influence stakeholders and teams in a consultative manner, ensuring clarity on needs, dependencies, and issues.
Exhibit strong problem-solving skills and analytical thinking.
Maintain full utilization by tracking work hours and aligning with organizational goals.

Primary Technical Responsibilities

Act as a key technical interface between clients and development teams.
Lead architectural design, development, deployment, and integrations for the ServiceNow platform.
Conduct workshops to gather technical and business requirements.
Develop and enforce technical design standards, best practices, and patterns.
Optimize solutions to align with client needs, leveraging deep knowledge of ServiceNow products and capabilities.
Ensure quality deliverables and proactively identify areas for improvement within the ServiceNow ecosystem.
Mentor team members and share knowledge of best practices for technical design.
Maintain expertise in ServiceNow technologies such as SSO, SAML, LDAP, REST, SOAP, and web services.

Thought Leadership and Collaboration

Research and advise on partner or vendor solutions for integration needs.
Collaborate with peer practices to define dependencies and ensure platform success.
Contribute to differentiated go-to-market thought leadership initiatives.
Drive technical innovation and continuous improvement in delivery processes.
Reduce technical debt by establishing and maintaining platform standards.

Pre-Sales Support

Assist pre-sales teams by scoping service engagements involving ServiceNow HRSD and CSM and complex integrations.

What You´ll Bring To The Table

Experience implementing and integrating ServiceNow.
Proven expertise as a technical consultant in client environments.
Proficiency in ServiceNow product lines, including scripting in JavaScript (Business Rules, Client Scripts, UI Actions, AngularJS, etc.).
Strong interpersonal and communication skills, with a focus on customer-centric solutions.
Certified System Administrator.
Certified Technical Architect

Come join us at Ondaro and be part of an exciting journey where we're ready to elevate your work experience, every step of the way.

Perks? Oh, yes.

Ondaro´s success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

We value diversity at our company. Ondaro iis an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Ondaro, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn and YouTube!

Ondaro collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

Lead the architecture, development, deployment, and integration of ServiceNow solutions, working with clients to define requirements and guide cross-functional teams through delivery. Establish technical standards, mentor team members, support pre-sales scoping for HRSD and CSM engagements, and drive platform innovation and continuous improvement.

Requirements

Candidates should have experience implementing and integrating ServiceNow, technical consulting experience in client environments, and proficiency with ServiceNow products and JavaScript-based development. The posting requires Certified System Administrator and Certified Technical Architect credentials, along with strong communication and customer-focused problem-solving skills.

Skills

ServiceNow Architecture
ServiceNow Implementation
ServiceNow Integration
JavaScript
Business Rules
Client Scripts
UI Actions
AngularJS
Single Sign-On
SAML
LDAP
REST
SOAP
Requirements Gathering
Technical Consulting
Stakeholder Management

Benefits

Paid Training
Career Development

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Business Workflows
HRSD
CSM
JavaScript
Business Rules
Client Scripts
UI Actions
AngularJS
Single Sign-On
SAML
LDAP
REST
SOAP
Web Services
ServiceNow Certified System Administrator
Certified Technical Architect
Solution Architecture
Platform Integration
Technical Design Standards
Requirements Gathering
Pre-Sales
Technical Consulting
Stakeholder Management
Cross-Functional Team Leadership
Technical Debt
Platform Optimization
Go-to-Market
Continuous Improvement

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