Manager On Duty

We are looking for a Manager on Duty to join our team at One Duck Hospitality!

The Manager on Duty will be working for all our three locations - Hemingway’s, The Pilot and Bar Wellington. The Manager on Duty is responsible for overseeing daily operations, ensuring a seamless guest experience, and providing leadership to the front-of-house team. This role provides the opportunity to work across our restaurant locations, gain experience in different hospitality environments, and work with a variety of teams. This role requires strong operational expertise, people management skills, and a commitment to service excellence.

Information about this job posting and our screening process:

• This job posting is for a vacant position at One Duck Hospitality
• Our team uses AI tools to assist with applicant screening
• This is a full-time position.

Key Responsibilities:

• Accurately complete accounting and cash sheets, troubleshoot discrepancies, and ensure financial accuracy
• Manage daily ordering
• Be responsible for employee schedules
• Record spillage, enter invoices, and submit food invoices using Wisk and other invoice systems
• Manage facility maintenance, report issues, use Evernote for documentation, set up AV equipment, and troubleshoot printers/scanners
• Maintain detailed daily reports and act as the primary contact for large bookings and special events
• Properly file incident reports and utilize PER for staff evaluations and performance tracking
• Manage daily schedules and follow on-call procedures using 7shifts
• Conduct interviews, lead new hire orientations, and train new team members effectively
• Actively coach, mentor, and motivate staff to maintain high performance and morale
• Ensure exceptional guest experiences by performing table touches and addressing customer concerns promptly
• Organize and execute events efficiently, including platter setup and coordinating staff rosters to meet event demands
• Assist with expediting food during peak service times
• Provide hands-on support to front-of-house staff throughout shifts
• Answer phones promptly and ensure FOH staff effectively manage calls during service
• Demonstrate strong bartending skills, including knowledge of all drink recipes, and provide bar support when needed

Why work with us?

• Wage - $25/hr plus tips
• RRSP Program to support your financial future
• Group Benefits
• Employee & Family assistance program
• Staff discount program across One Duck Hospitality Restaurants
• Exciting growth & development opportunities
• Opportunity to work across our restaurant locations and gain experience with different teams and hospitality environments

Qualifications:

• 3–4 years of management and bartending experience
• Having full availability and willing to work late nights and weekends
• Strong operational expertise
• People management skills
• A commitment to service excellence
• Strong bartending skills, including knowledge of all drink recipes

 

If you’re looking for a challenging and rewarding role in a growing hospitality group, we’d love to hear from you! Apply today and be part of the One Duck Hospitality team!