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Added 2 mins ago
W
(CAN) Consumables Associate (Temp 3 month conract)
Walmart
Hanover, ON
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 17 mins ago
WC
(CAN) Cosmetics Associate Full Time
Walmart Canada
Thunder Bay, ON
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 17 mins ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Thetford Mines, QC
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 17 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 17 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 17 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 17 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 47 mins ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
Customer and Community Focus: Exceeding the needs of our customers, and the communities we serve, by having a customer and community focus.
Added 1 hour ago
WC
(CAN) Consumables Lead Department Manager
Walmart Canada
AB · Edmonton, AB
- Full-time
…processes through partnership with the Consumables Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 1 hour ago
FH
Night Auditor
Fairmont Hotels & Resorts
AB · Edmonton, AB
- $24.93 to $25.93 CAD / hour
- Full-time
Resolve customer concerns and complaints ensuring guest satisfaction
Added 1 hour ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 1 hour ago
SC
Part Time Sales Associate - Staples North Albert Street
Staples Canada
Regina, SK
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
EG
Collections Operations Manager - Surrey
Emterra Group
Surrey, BC
- Full-time
We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity…
Added 2 hours ago
W
(CAN) Cosmetics Associate Full Time
Walmart
Thunder Bay, ON
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 2 hours ago
SI
Part Time Sales Associate - Staples North Albert Street
Staples Inc.
Regina, SK
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 3 hours ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
…strength and stability of an established industry leader with the customer-focused approach of a specialized technical distributor. We are seeking an experienced Western Regional Sales…
Added 3 hours ago
PF
Front Desk Associate
Planet Fitness
St. Albert, AB
- Part-time
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
Added 5 hours ago
C
Food Services Manager
Chartwell
Waterloo, ON
- Full-time
Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and…
Added 6 hours ago
W
Health and Beauty Team Associate
Walmart
Ottawa, ON
- Full-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 6 hours ago
CG
Security Guard - Spare - Borden
Commissionaires Great Lakes
ON · Borden, Ontario
- Part-time
Report concerns or complaints received to Supervisor or Manager
Added 6 hours ago
SC
shift supervisor - Store# 66437, PRINCE OF WALES
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 6 hours ago
WC
Health and Beauty Team Associate
Walmart Canada
Ottawa, ON
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 6 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
In this role, you’ll support the Brand Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates,…
Added 6 hours ago
Food & Beverage Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Overseeing and responding to customer concerns.

One Therapy Network

Food Service Supervisor

AB, Canada
Edmonton, AB, Canada

Wage: $17.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Wage: $17.00 per hour
Job type: Full-time
Apply by: Apr 27, 2027
Experience: Minimum 3 years of experience in food service
Working hours: 32-40 hours per week
Positions available: 1
Posting language: English
Posted: Oct 29, 2026

Original job description

Food Service Supervisor/Shift Manager

A&W – Whyte Ave
Location: 8115-101 Street, Edmonton, AB

A&W in Edmonton is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role. This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‑term, stable employment that offers career growth opportunities with a respected Canadian brand.

Position Details

Wage: $17.00 per hour
Hours: 32-40 hours per week
Positions Available: 1
Employment Type: Full-time, Permanent
Language: English
Start Date: As soon as possible

What We Offer

Consistent, year‑round employment
A respectful, people‑centred workplace
Opportunities for growth, increased responsibility and career advancement
We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.
Optional, employee‑contributed Medical and Dental Benefits (single or family), including:
- Pharmaceuticals and Hospital Care
- Paramedical Services and Medical Equipment
- Vision Care and Travel Coverage
- Basic and Optional Life Insurance
Optional, employee‑contributed Group RRSP

About Us

The McMurray Group owns and operates A&W Restaurants throughout Western Canada. We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well‑run restaurants.

Role Overview

As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W standards.

This is a hands‑on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

Key ResponsibilitiesLeadership & Operations

Supervise and coordinate staff activities during assigned shifts
Assign stations, manage breaks, and ensure proper staffing levels
Open and/or close the restaurant, including safe and cash‑handling procedures
Address operational, staff, or guest concerns professionally and calmly
Support training, coaching, and onboarding of new employees
Ensure compliance with food safety, sanitation, and workplace safety standards
Complete shift documentation and required records accurately

Inventory & Cash Control

Assist with inventory counts and monitoring waste and usage
Follow established cash‑handling and loss‑prevention procedures
Support basic food and labour cost control
Assist with routine administrative and reporting tasks

Customer Experience

Maintain a clean, organized, and welcoming restaurant environment
Ensure guests receive prompt, friendly, and consistent service
Handle guest concerns using A&W service recovery standards
Ensure team appearance and conduct meet A&W brand expectations

Qualifications & Experience

Completion of secondary school or equivalent
Minimum 3 years of experience in food service
Previous lead, senior crew, or supervisory experience preferred
FOODSAFE Level 1 required (Level 2 considered an asset)
Strong communication and organizational skills
Dependable, mature, and comfortable working independently
Ability to succeed in a fast‑paced, accountable environment

Working Conditions

Fast‑paced restaurant environment
Standing and walking throughout shifts, with repetitive tasks typical of a food service environment
Occasional lifting of up to 14 kgs (approx. 31 lbs)
Shift work including mornings, evenings, weekends, and statutory holidays

Posted: October 29, 2026

Apply About employer

More about this job

Responsibilities

Supervise restaurant staff and coordinate shift operations, including staffing, breaks, opening or closing procedures, cash handling, and accurate shift records. Maintain food quality, safety, cleanliness, and customer service standards while supporting training, inventory control, and basic cost management.

Requirements

Requires completion of secondary school or equivalent and at least three years of food service experience; previous lead or supervisory experience is preferred. FOODSAFE Level 1 is required, along with strong communication and organizational skills and the ability to work independently in a fast-paced environment.

Skills

Staff Supervision
Shift Management
Staff Scheduling
Training And Coaching
Food Safety
Sanitation
Workplace Safety
Cash Handling
Inventory Control
Cost Control
Customer Service
Conflict Resolution
Communication
Organization
Recordkeeping

Benefits

Medical Benefits
Dental Benefits
Vision Care
Travel Coverage
Life Insurance
Group RRSP

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Restaurant Operations
Shift Management
Staff Supervision
Staff Scheduling
Food Safety
FOODSAFE Level 1
Sanitation
Workplace Safety
Cash Handling
Loss Prevention
Inventory Management
Waste Monitoring
Food Cost Control
Labour Cost Control
Customer Service
Service Recovery
Staff Training
Coaching
Onboarding
Shift Documentation
Restaurant Cleanliness
A&W Standards

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