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One Therapy Network

Restaurant Assistant Manager

Victoria, BC, Canada

Compensation: $45,000 per annum Potential Compensation: $50,975 per annum · Full-time

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Job details

Pay: Compensation: $45,000 per annum Potential Compensation: $50,975 per annum
Job type: Full-time
Apply by: Apr 27, 2027
Experience: Experience: 5 years experience in Restaurant Management within the previous 10 years.
Posting language: English
Posted: Oct 20, 2026

Original job description

A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.

Compensation: $45,000 per annum
Potential Compensation: $50,975 per annum

Hours Per Week: 40
Language: English
Education: Secondary School Certificate or equivalent
Experience: 5 years experience in Restaurant Management within the previous 10 years.

Benefits include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, cell phone allowance, potential bonus of 7.5% of salary, and AD&D, along with an optional, employee‑contributed Group RRSP.

The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed.

Role

The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence.

The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning, organizing, directing, controlling, and evaluating operations; supervising and training staff; and ensuring adherence to food safety and health standards.

Responsibilities

Operations

Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Assist in reviewing weekly P&L statements and managing food, labour, and operational costs.
Maintain A&W operational standards and participate in reviews and improvement initiatives.
Ensure compliance with WorkSafeBC, public health, and ESA requirements.
Assist with staff scheduling and oversee shift deployment.
Support maintenance of equipment and facility systems, and coordinate repairs.
Promote team engagement and a positive workplace climate.
Ensure compliance with sanitation, hygiene, and food-handling practices.

Human Resources

Recruit and train hourly staff; support supervisory hiring.
Address performance issues and participate in discipline as needed.
Mentor staff for future leadership roles.
Lead team meetings when delegated and support communication.
Ensure payroll and scheduling compliance with provincial standards.
Promote a safe and motivating work environment.
Document and report critical incidents.
Assist with Health & Safety meetings and follow‑up on corrective actions.
Maintain knowledge of HR policies and enforce them consistently.

Financial

Assist with daily, weekly, and period-end accounting tasks.
Support inventory control, ordering, waste tracking, and cost management.
Apply cash, food, and labour cost control practices.
Help achieve profitability through cost control and efficiency.
Support accurate sales forecasting and strategies to meet targets.
Monitor revenues and support adjustments when necessary.

Customer Service

Maintain high standards of cleanliness, sanitation, and food safety.
Ensure high‑quality guest service through effective staff positioning.
Assist with local store marketing activities.
Address guest concerns using the service recovery program.
Ensure team appearance and conduct meet A&W standards.
Monitor guest satisfaction metrics and support improvements.
Resolve customer issues and ensure compliance with health and safety rules.

Qualifications & Requirements

Strong interpersonal and leadership skills with supervisory experience.
Proficiency in all restaurant operational positions.
Knowledge of Restaurant Operating Systems and Standards.
Interest in developing and supporting team members.
Ability to perform basic accounting and administrative duties.
FOODSAFE Level 1 required; Level 2 preferred.
Basic or Intermediate First Aid certification.
High school diploma or equivalent; hospitality training preferred.
Proficiency with POS systems, Windows 11, and MS365 Business.

Competencies

Leadership & People Development
Operational Expertise
Financial Insight
Customer Focus
Decision-Making
Communication Skills
Problem-Solving

Working Conditions

Fast-paced food service environment.
Standing for extended periods; occasional lifting up to 25 lbs.
Repetitive motion and lateral stepping.
Flexible availability including evenings, weekends, holidays.
Responsible for full restaurant oversight during operating hours.

Posted: October 20, 2026

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More about this job

Responsibilities

Support the restaurant Manager in overseeing daily operations, staff scheduling and development, guest service, food safety, and compliance with workplace and public health regulations. Assist with financial performance through accounting, forecasting, inventory management, and control of food, labour, and operating costs.

Requirements

Requires five years of restaurant management experience within the previous ten years and a high school diploma or equivalent; hospitality training is preferred. Candidates should have supervisory and restaurant operations experience, FOODSAFE Level 1, basic or intermediate First Aid, and proficiency with POS systems, Windows 11, and Microsoft 365 Business.

Skills

Leadership
Staff Training and Development
Restaurant Operations
Financial Management
Cost Control
Inventory Management
Staff Scheduling
Food Safety
Customer Service
Conflict Resolution
Communication
Problem-Solving
Point-of-Sale Systems
Basic Accounting
Workplace Health and Safety
Microsoft 365

Benefits

Medical and Dental Benefits
Pharmaceutical Coverage
Hospital Care
Paramedical Services
Medical Equipment Coverage
Travel Coverage
Vision Care
Basic and Optional Life Insurance
Cell Phone Allowance
Potential Bonus
Accidental Death and Dismemberment Insurance

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Management
Restaurant Operations
A&W Standards
NOC 60030
WorkSafeBC
Employment Standards Act
Food Safety
FOODSAFE Level 1
FOODSAFE Level 2
First Aid
Point-of-Sale Systems
Windows 11
Microsoft 365 Business
Profit and Loss Statements
Cost Control
Inventory Control
Sales Forecasting
Payroll
Staff Scheduling
Recruitment
Staff Training
Guest Service
Service Recovery
Sanitation
Health and Safety
Incident Reporting

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