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Added 48 mins ago
TO
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Onepoint

Technicien(ne) en observabilité d'infrastructure

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3 à 5 ans d’expérience professionnelle dans les domaines de la surveillance technologique et de l’architecture de solutions;
Posting language: English · French
Posted: Sep 11, 2026

Original job description

English section of this bilingual listing.

Company Description

Wepoint is the architect of major transformations for businesses and public sector organizations.

We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental, and Technological Responsibility (RESET). Our goal is to create new ways of working, new economic models, and smarter environments.

In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Are Looking For

COURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCE

Do these words resonate with you? They are our company values.

At Wepoint, we are looking for committed talents who are ready to share their expertise within open and collaborative teams, and who are not afraid to take initiative. We also value people who are able to challenge themselves and continuously improve.

At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients - this is what we expect from our future colleagues.

Description du poste

Minimum of 3 weeks of vacation starting from the first year;
Comprehensive group insurance with a generous employer contribution;
Employer contribution to a group RRSP;
Full remote work flexibility: Hybrid, Remote, or On-site;
A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
Annual IT equipment budget;
A balanced work environment with flexible working hours;
Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
An international community of experts ready to share their knowledge;
A company culture focused on individuals’ needs and their belonging to a strong community.

#tech&security

Permis CNESST : AP-2504754, AP-2504755, AR-2504756

Read the full bilingual original

Company Description

Wepoint is the architect of major transformations for businesses and public sector organizations.

In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Are Looking For

COURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCE

Do these words resonate with you? They are our company values.

At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients - this is what we expect from our future colleagues.

Description du poste

L’équipe Observabilité est composée de plusieurs expert(e)s (SME – Subject Matter Experts) qui soutiennent le propriétaire global des processus dans la conception, la mise en œuvre et le maintien des services TI de l’entreprise.

En collaboration avec les équipes TI de l’organisation, le ou la gestionnaire des services TI vise à développer des services TI fiables et à améliorer continuellement l’infrastructure de services existante. Les gestionnaires de services TI sont responsables du maintien d’un haut niveau de qualité dans la gestion des services TI de l’entreprise, tout en anticipant et en résolvant les incidents pouvant affecter les systèmes de l’organisation ou ceux des clients.

La surveillance des infrastructures, la gestion des changements, des incidents, des problèmes et des requêtes ainsi que la gestion de la CMDB (Configuration Management Database) constituent des services essentiels sur lesquels les équipes TI s’appuient fortement. L’équipe ITSM agit comme un pont entre les équipes TI et les secteurs d’affaires afin d’assurer la coordination, la prévisibilité et l’efficacité des services.

L’équipe regroupe plusieurs expert(e)s spécialisés selon les priorités définies par le gestionnaire, avec pour objectif de fournir des services de qualité à l’aide de différentes plateformes, de favoriser l’efficacité opérationnelle et d’assurer des résultats cohérents.

Responsabilités

Participer à la conception, à l’implantation, à la gestion, à l’intégration et au soutien (niveaux 2 et 3) d’une plateforme de surveillance des serveurs et réseaux disponible 24/7.
Assurer la maintenance, les mises à niveau et l’architecture de solutions favorisant l’intégration harmonisée entre diverses plateformes technologiques, notamment : Dynatrace, ITRS Geneos, Chaîne d’alertes (Alerting Chain), OpenTelemetry;
Produire la documentation relative aux normes, standards et lignes directrices pour le déploiement régional et l’utilisation des outils.
Gérer les relations avec les fournisseurs technologiques externes afin : d’évaluer les nouveaux produits, d’assurer l’escalade des enjeux, de représenter la voix unique de l’équipe de production TI auprès de ces partenaires;
Évaluer les méthodes, logiciels et architectures en place afin de proposer et mettre en œuvre des processus et outils permettant d’améliorer, d’automatiser et de sécuriser les activités des équipes d’ingénierie des systèmes d’exploitation et de prestation de services;
Participer aux rencontres globales et collaborer avec les équipes internationales situées en France, au Royaume-Uni, en Amérique latine et en Asie-Pacifique afin d’assurer l’uniformité des outils et des processus;
Participer aux audits et aux revues de conformité afin de garantir le respect des normes de la banque et de corriger toute non-conformité identifiée;
Veiller au respect de l’ensemble des politiques, procédures et exigences réglementaires applicables.

Qualifications

3 à 5 ans d’expérience professionnelle dans les domaines de la surveillance technologique et de l’architecture de solutions;
Solide expérience en administration de systèmes avec une expertise pratique des environnements Linux/Unix et une bonne connaissance des environnements Windows;
Bonne compréhension des concepts d’infrastructure TI globale, notamment les pare-feux, les protocoles réseau, la gestion des certificats et l’équilibrage de charge réseau;
Maîtrise du SQL et des concepts fondamentaux liés aux bases de données;
Compétences en programmation et en automatisation (scripting) dans au moins l’un des langages suivants : Python, Perl ou Bash (Shell);
Expérience avec des outils d’automatisation tels qu’Ansible, Jenkins et Git, ainsi qu’avec l’intégration de coffres-forts de sécurité (security vaults);
Certification Dynatrace requise, ou engagement à l’obtenir dans les trois mois suivant le début du mandat;
La connaissance d’ITRS Geneos est requise.
Excellente communication en français et en anglais. L'anglais est requis, le poste demandant de communiquer avec des clients et des partenaires situés à l’extérieur du Québec.

Seuls les candidats légalement autorisés à travailler pour tout employeur au Canada seront considérés.

Wepoint Benefits

Minimum of 3 weeks of vacation starting from the first year;
Comprehensive group insurance with a generous employer contribution;
Employer contribution to a group RRSP;
Full remote work flexibility: Hybrid, Remote, or On-site;
A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
Annual IT equipment budget;
A balanced work environment with flexible working hours;
Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
An international community of experts ready to share their knowledge;
A company culture focused on individuals’ needs and their belonging to a strong community.

#tech&security

Permis CNESST : AP-2504754, AP-2504755, AR-2504756

Apply About employer

More about this job

Responsibilities

The role involves designing, implementing, and maintaining a 24/7 server and network monitoring platform while managing relationships with external technology vendors. You will also participate in global collaboration to ensure uniform tools and processes across international teams while maintaining compliance with regulatory standards.

Requirements

Candidates must have 3 to 5 years of experience in technological monitoring and solution architecture with strong Linux/Unix administration skills. Proficiency in scripting languages like Python, Perl, or Bash and experience with automation tools such as Ansible and Jenkins are required.

Skills

Infrastructure monitoring
Linux
Unix
Windows
SQL
Python
Perl
Bash
Ansible
Jenkins
Git
Dynatrace
ITRS Geneos
OpenTelemetry
Network protocols
Load balancing

Benefits

Minimum of 3 weeks of vacation
Comprehensive group insurance
Full remote work flexibility
Annual IT equipment budget
Flexible working hours
Career development and training
International community of experts

Visa sponsorship

Not detected in the job text

Keywords

Observability
Infrastructure
Dynatrace
ITRS Geneos
OpenTelemetry
Linux
Unix
Windows
SQL
Python
Perl
Bash
Ansible
Jenkins
Git
Security Vaults
Network Protocols
Load Balancing
ITSM
CMDB
Automation
System Engineering
Compliance
Audits
Digital Transformation

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