Find work in Canada.

549,996 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending…
Added 18 mins ago
H
Architecture Principal – Education, Science and Sport
HDR
Toronto, ON
- Full-time
…group, responsible for driving excellence in project delivery, client engagement, business development and market growth across the Education, Science and Sports sector. This role requires…
Added 18 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
…project budgets, and allocated hours in tools such as JIRA (or client-provided management tools). You will also have indirect and potentially direct leadership over team members, providing…
Added 1 hour ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Minimum of five (5) years of progressive HR Business Partner experience, preferably supporting corporate functions within a complex organization.
Added 1 hour ago
T
Customer Experience Associate
TD
Maple Ridge, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Minimum of five (5) years of progressive HR Business Partner experience, preferably supporting corporate functions within a complex organization.
Added 2 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Added 3 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…organizations, creating effective go-to-market strategies for business growth. Design creative and profitable commercial models that enhance Genpact’s value proposition and drive revenue…
Added 3 hours ago
H
Mining Potash Lead
HDR
Toronto, ON · Saskatoon, SK · Vancouver, BC
- Full-time
…capability by combining deep technical expertise with strong client relationships, talent development, and business…
Added 3 hours ago
Senior HR Business Partner
Behavox
Toronto, ON
During the initial phase of the role, the Senior HR Business Partner works under close coaching from the Principal HR Business Partner while building full ownership of the client group;…
Added 3 hours ago
Senior HR Business Partner
Behavox
Montreal, QC
During the initial phase of the role, the Senior HR Business Partner works under close coaching from the Principal HR Business Partner while building full ownership of the client group;…
Added 3 hours ago
People Business Partner
Jack Morton Worldwide
Oakville, ON
We're looking for a People Business Partner to join us in Oakville, ON and support our North America operations as part of a global People team spanning seven countries. This isn't a…
Added 4 hours ago
Manager, Enterprise
BrainStation
Toronto, ON
Grow your client relationships: identify, shape, and secure new and follow-on engagements, own the development of proposals and business cases, and shape the scope and commercial structure…
Added 4 hours ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
Drive business development initiatives and prepare compelling proposals to secure new opportunities.
Added 4 hours ago
EC
Customer Service Rep – On-Site (Bilingual: French / English)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
…“game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered…
Added 4 hours ago
LK
Interim Director, Human Resources
LHH Knightsbridge
Calgary, AB
- Contract
Our client is a Canadian retail organization with a global footprint. They are urgently seeking an Interim Director of Human Resources to bridge the gap until a permanent candidate is…
Added 4 hours ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
Liaise with Client-Partner representatives (e.g. on project-related problems and risks, negotiate and issue change orders)
Added 5 hours ago
A
Account Manager, XM
Acosta
Toronto, ON
- Full-time
Proven success in senior level client relationship development, management, retention and growth;
Added 5 hours ago
AS
Full Stack Designer /Developer
Apex Systems
Toronto, ON
- $55 to $80 USD / hour
- Contract
Partner effectively across teams to deliver business value.
Added 7 hours ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Vancouver, BC
- Full-time
Drive business development initiatives and prepare compelling proposals to secure new opportunities.
Added 9 hours ago
W
Associate Technical Consultant, Environmental Scientist
Worley
Calgary, AB
- Full-time
Supporting business development activities, client relationship management, and opportunities to expand project scope and service offerings.
Added 9 hours ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
…As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity &…
Added 9 hours ago
TC
Senior Sharepoint Developer
Tata Consultancy Services
Vancouver, BC
- Full-time
The person will be responsible for working with business analysts, architects, technical leads and end users to understand requirements, design SharePoint based solutions, implement…
Added 9 hours ago
TA
Forward Deployed Engineer (FDE) - GenAI / Agentic AI
Tiger Analytics
Toronto, ON
- Full-time
We're looking for a Forward Deployed Engineer who thrives at the intersection of client problem-solving and hands-on AI engineering. You'll partner directly with clients and engineering…

OneTEAM Sports Group

Client Success Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We are OneTEAM Sports Group, Canada’s largest and most trusted provider of sports equipment, branded apparel, and custom accessories. For more than 30 years, our expertise and coast-to-coast infrastructure has been outfitting and supporting athletes, teams, organizations, and communities across the country. To us, sports are a way of life. This belief, and the values that come with it, guide us every day.

We’re looking for a Client Success Manager to join our team in the Greater Toronto Area (GTA). The Client Success Manager will manage and grow key client relationships throughout the GTA, ensuring our clients receive an exceptional experience while identifying opportunities to strengthen and expand our partnerships. You’ll work closely with our Sales, Marketing, Operations, and Purchasing teams and act as an important connection between our clients and OneTEAM.

For someone with the right ambition and drive, this role also offers an opportunity to grow into broader sales and account leadership responsibilities within OneTEAM.

Responsibilities

Serve as a trusted advisor, developing a deep understanding of client goals and aligning company solutions to meet their evolving needs.
Onboard and nurture client relationships, ensuring a smooth transition from implementation to long-term partnerships
Coordinate RFP creation and submission
Lead contract creation and management
Maintain and enforce client brand standards, including branding manuals, logos, and related assets
Drive client retention and satisfaction through proactive engagement, strategic communication, and ongoing business reviews
Cultivate partnerships between clients and premium sports and apparel brands to enhance visibility and collaboration
Monitor client health metrics to identify opportunities for growth, renewal, and early intervention for at-risk accounts
Collaborate with account managers to identify and execute upsell and cross-sell opportunities including samples, team websites, event calendars, and promotional campaigns.
Lead Quarterly Business Reviews with top clients to highlight ROI, celebrate success and identify future growth opportunities
Effectively manage order escalation and resolutions for clients, ensuring prompt communication and satisfaction
Recognize and celebrate client milestones and achievements to strengthen engagement and loyalty
Partner cross-functionally with Operations, Purchasing and Marketing to enhance processes, improve product offerings, and elevate market position
Partner closely with Marketing to expand social media presence and co-branded initiatives with strategic clients
Drive improvements in Net Promoter Score (NPS), client retention and repeat purchase metrics
Conduct annual client reviews to assess key performance indicators and identify areas for improvement
Serve as a client advocate across all departments, ensuring client feedback informs business strategy and process improvements
Attend tradeshows, AGM’s and industry conferences to strengthen relationships and generate new business opportunities
Develop and distribute client surveys to gather actionable feedback post-delivery
Utilize NetSuite to monitor client engagement, feedback and satisfaction metrics
Provide regular reporting on account performance, retention trends and client sentiment
Contribute to the development and refinement of scalable systems, tools and best practices for client success
Other duties as assigned by management

Requirements:

Experience in sales, account management, client success, customer service, or relationship management.
A strong connection to sports, whether through playing competitive sports, coaching, volunteering, working within the industry, or being actively involved in the sports community.
An outgoing, confident communication style and the ability to establish credibility quickly.
A client-first mindset with strong relationship-building skills.
A proactive, solutions-oriented approach and a willingness to take ownership.
Strong organizational, follow-up, and time-management skills.
The ability to manage multiple clients, priorities, and deadlines without losing attention to detail.
The confidence to identify opportunities and initiate conversations that can grow a client relationship.
A collaborative approach and ability to work across multiple internal teams.
Flexibility to attend games, client events, trade shows, and other activities outside standard business hours when required.
A valid driver’s licence and reliable access to a vehicle for travel throughout the GTA.
Experience with Microsoft Office and Microsoft Teams.
Experience with NetSuite is an asset.

OneTEAM Sports Group offers a competitive compensation package including benefits, and a fun yet challenging work environment. If you are interested in joining our team, please submit your resume.

While we appreciate the interest of all applicants, only those under consideration will be contacted for an interview. Thank you for your interest in OneTEAM Sports Group!

Apply About employer

More about this job

Responsibilities

Manage and grow key client relationships by onboarding clients, coordinating RFPs and contracts, maintaining brand standards, and driving satisfaction, retention, renewals, and account growth. Lead client reviews and reporting, resolve order escalations, gather feedback, and collaborate across Sales, Marketing, Operations, and Purchasing to improve client outcomes and business processes.

Requirements

Candidates should have experience in sales, account management, client success, customer service, or relationship management, along with a strong connection to sports and confident, client-focused communication skills. The role also requires strong organization, follow-through, initiative, collaboration, Microsoft Office and Teams experience, a valid driver’s licence and vehicle access for GTA travel; NetSuite experience is an asset.

Skills

Account Management
Client Success
Sales
Customer Service
Communication
Negotiation
Contract Management
RFP Coordination
Client Retention
Upselling and Cross-Selling
Project Coordination
Data Analysis
Time Management
Cross-Functional Collaboration
NetSuite

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Account Management
Sales
Customer Service
Relationship Management
Client Retention
Client Satisfaction
RFP
Contract Management
Brand Standards
Quarterly Business Reviews
Upselling
Cross-Selling
NetSuite
Microsoft Office
Microsoft Teams
Net Promoter Score
Client Health Metrics
Client Surveys
Sports Equipment
Branded Apparel
Promotional Campaigns
Social Media
Cross-Functional Collaboration
Order Escalation
Trade Shows

Report this job