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Added 2 mins ago
M
Senior Manager, Audit Services
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Toronto, ON · Waterloo, ON
- Full-time
Lead audit and advisory projects in accordance with department standards, within resource budgets and target dates, reporting any scheduling or budget over-runs to Director.
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- Full-time
Lead monthly one-on-one reviews with suppliers regarding performance in the areas of safety, delivery, forest stewardship and product quality
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- Contract
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Added 32 mins ago
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Added 32 mins ago
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Store Manager
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Ongwanada

Supervisor, Community Participation Supports- MNU-26-19

Kingston, ON, Canada

Wage: Hourly: $33.04 – $37.63 · Internship

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Job details

Pay: Wage: Hourly: $33.04 – $37.63
Job type: Internship
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

File No: MNU-26-19

Date Posted: November 2, 2026

Closing Date: Until Filled

Vacancy Date: January 4, 2027

Hours of Work: 80 hours per pay period

Wage: Hourly: $33.04 – $37.63

This posting is for an anticipated vacancy.

Please submit a Cover Letter & Current Resume quoting file number to careers@ongwanada.com.

Position Summary

The Supervisor, Community Participation Support Services is responsible for the day-to-day operations of community participation services and supports, including Hydrotherapy. The Supervisor provides leadership, direction and supervision to staff, ensuring services comply with legislative, regulatory and accreditation requirements.

Working collaboratively with team members, supported individuals, families and community partners, the Supervisor ensures person-centred programs and supports are delivered effectively within available resources.

All employees are responsible for promoting and implementing Ongwanada’s mission, vision, values, and service principles, and for fulfilling responsibilities in accordance with all applicable legislation, policies, and procedures.

Primary Duties And Responsibilities

Leadership & Supervision

Supervise and provide ongoing feedback, coaching, and direction to team members
Coordinate staff orientation, allocate operational duties and participate in staff selection
Monitor staff training and ensure completion of mandatory education requirements
Investigate, debrief and report supported individual incidents; support employee relations matters and investigations
Direct and coach staff in the implementation of crisis intervention strategies
Supervise students and program placements; provide first aid and administer prescribed medications, treatments and enteral feeds where required

Client Supports & Outcomes

Manage supported individual admissions and support planning processes
Oversee behavioural support plans, implementation, documentation and data collection
Promote person-centred approaches, independence and community integration through sensory, skill-building and leisure programming
Ensure appropriate documentation and information sharing with supported individuals, families and stakeholders
Liaise with external agencies to coordinate and implement supports

Resource Management

Review accounts, petty cash, purchase orders, travel expenses, attendance and vacation records for accuracy
Assist with annual budgets, monthly variance reports and monitoring expenditures
Identify and address discrepancies in accordance with policies and procedures
Support effective use of agency resources

Operations

Ensure adequate resources, safe work sites and timely reporting of equipment or facility maintenance needs
Coordinate transportation and monthly worksite vehicle checks and maintenance
Ensure compliance with agency standards, policies, and applicable legislation
Complete quarterly CQI reports and annual departmental plans
Interpret and administer agency policies and procedures, ensuring staff understand and follow requirements

Communication & Collaboration

Communicate expectations, results and operational information to staff, senior management and stakeholders
Participate in clinical and organizational meetings
Collaborate with internal and external partners to coordinate effective supports

Other

Duties and responsibilities may change or vary based on operational requirements and/or as directed.

Skills Required

Demonstrate effective interpersonal skills to direct, supervise, coach and lead the work of others.
Demonstrate effective verbal and written communication skills
Demonstrate effective documentation, organization, and administrative skills to manage resources, meet deadlines and other requirements.
Demonstrate competent technological skills, use of data, related software.
Demonstrate effective problem solving, facilitation and conflict resolution skills.
Demonstrate excellent ability to work collaboratively in a team environment.

Education/Qualifications Required

Diploma or degree in Human Services or Social Sciences, Developmental Services, Behavioural Science Technician, Mental Health or related Health/Human Services.
Current Crisis Intervention Training required.
Valid First Aid, CPR required.
Current certification in Pharmacology required.
Fluency in English/French verbal and written preferred.

Experience Required

2-4 years direct support professional in developmental services.
Experience leading teams or team lead position an asset.

Effort Required

Physical effort required to perform crisis intervention techniques as required.
Day to day activities may involve sitting in meetings, at a computer for moderate periods of time.
Day to day activities may lead to minor stress.

Working Conditions

Valid G license and access to reliable transportation.
Flexible work hours may be required to accommodate operational requirements.
Travel to worksites is required.

Why Choose Us

Competitive wages that recognize the important work you do
Membership in HOOPP
Comprehensive benefits coverage
Professional development (including CPR, Non-Violent Crisis Intervention, and Defensive Driving)
Employee & Family Assistance Program (FSEAP)

Accessibility, Equity, And Human Rights

Ongwanada is committed to creating an inclusive and accessible workplace. Accommodation is available throughout the recruitment, selection, and employment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to contact Human Resources.

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.

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More about this job

Responsibilities

Oversee the day-to-day delivery of community participation services, including hydrotherapy, and supervise staff to ensure safe, compliant, person-centred supports. Manage supported individuals’ admissions and support plans, operational resources, worksite and transportation needs, reporting, and collaboration with families, staff, and community partners.

Requirements

Requires a diploma or degree in Human Services, Social Sciences, Developmental Services, Behavioural Science, Mental Health, or a related health or human services field, along with current crisis intervention training, First Aid and CPR, and Pharmacology certification. Requires 2–4 years of direct support experience in developmental services; team leadership experience is an asset, and a valid G license and reliable transportation are required.

Skills

Team Leadership
Staff Supervision
Coaching
Verbal and Written Communication
Documentation
Organization
Resource Management
Technological Skills
Data Use
Problem Solving
Facilitation
Conflict Resolution
Team Collaboration
Crisis Intervention
Person-Centred Support
Behavioural Support Planning

Benefits

Competitive Wages
HOOPP Membership
Comprehensive Benefits Coverage
Professional Development
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Community Participation Services
Hydrotherapy
Developmental Services
Person-Centred Support
Behavioural Support Plans
Crisis Intervention Training
First Aid
CPR
Pharmacology Certification
Medication Administration
Enteral Feeding
Staff Orientation
Staff Selection
Incident Reporting
Admissions and Support Planning
Community Integration
Sensory Programming
Skill-Building Programming
Resource Management
Budget Monitoring
Variance Reporting
Transportation Coordination
Vehicle Maintenance
Legislative Compliance
Accreditation Requirements
Human Services
Social Sciences
Mental Health
Team Leadership

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