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Ontario Clean Water Agency

Senior Operations Manager

OCWA - Sanofi, Canada

$97,623.00 - $141,892.00CADAnnual · Full-time

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Job details

Pay: $97,623.00 - $141,892.00CADAnnual
Job type: Full-time
Listed closing date: Oct 13, 2026
Positions available: 1
Posting language: English
Posted: Sep 25, 2026

Original job description

Application Deadline:

2026-10-13

Position Title:

Senior Operations Manager

Division:

Georgian Highlands Reg. Hub (Caralynn McRae)

Location:

1755 Steeles Avenue West
North York, ON M2R 3T4
Canada

Location Hierarchy:

Central

Worker Type:

Regular

Number of Positions:

Job Duration:

Job Term:

Full time

Job Code:

Job Code: M1011B

Salary:

$97,623.00 - $141,892.00CADAnnual

Posting Status:

Post Internally and Externally & Post to OPS

OPS Job ID:

249739

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day.

Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us.

A job at OCWA is an opportunity to make a positive impact on millions - a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.

Join the management team at the Ontario Clean Water Agency (OCWA) in an exciting opportunity to lead and inspire a dynamic team in the provision of safe, client oriented, and valuable water management services in the province of Ontario.

In this role you will:

Provide expert operational input and oversee the management and administration of efficient and safe water/wastewater treatment, distribution and collection systems.

Supervise all aspects and impacts of capital expansion programs of water/wastewater treatment facilities.

Provide expert operational input to the engineering, pre-design and design plans for major plant expansion.

Ensure operating compliance with existing legislation and management systems.

Oversee environmental compliance programs, including sampling, laboratory coordination, regulatory reporting, inspections, audits, corrective actions, and documentation management.

Lead process optimization and continuous improvement initiatives to enhance treatment performance, equipment reliability, operating efficiency, and compliance outcomes.

Act as the primary operational liaison with the client, providing leadership in issue resolution, service delivery, contract administration, emergency response, and client satisfaction.

Lead/provide strategic/technical expertise, advice and policy recommendations to regional/OCWA management and regional clients/partners on preventative maintenance strategies and technical solutions to support client operations and OCWA business development objectives.

Mandatory

Certification/license in WT, WWT, WD and WWC.

May consider lesser qualified candidates as under fill - minimum Level OIT as specified in (Reg. 128/04 and 129/04).

Ability to be ORO for the facility.

Be available after regular hours to advise staff and client of operational emergencies.

Valid driver’s license.

Must complete a health assessment upon hire by Sanofi Pasteur Limited’s Occupational Health Centre (OHC), including but not limited to immunization status, potential work-related exposures to infectious materials and toxins, immunocompetency, antibody titre levels, and any other potential health hazards (e.g. noise exposure, potential allergens).

Technical Skills and Knowledge:

Technical knowledge of the theories, principles, and practices related to wastewater treatment and collection systems; operations and processes to lead/manage regional maintenance and electrical programs and technical services related to process control and legislation/standards compliance and ensure optimum operation of regional facilities.

Experience operating or managing complex industrial wastewater treatment facilities, water reuse systems, pharmaceutical facilities, or highly regulated industrial operations would be considered an asset.

Technical knowledge of water treatment and distribution maintenance best practices and standards, and industrial, electrical and electronic instrumentation and control theory, principles and practices and assessment techniques for the selection, repair, troubleshooting and maintenance of a wide variety of complex control, monitoring and telemetry communication systems to plan and lead maintenance and electrical system construction, monitoring, and repair operations.

Ability to obtain certification to the highest level of the facilities.

Knowledge and understanding of SCADA system, alarms monitoring, Computerized Maintenance Management System (CMMS) and applicable financial programs for budgeting and presentations.

Ability to comprehend and apply asset management practices.

Knowledge and application of energy management principles.

Knowledge of relevant legislation, polices, standards and procedures to manage the development and delivery of regional maintenance and electrical systems, processes and services.

Demonstrated operational management skills to lead the day-to-day coordination and control of maintenance and electrical process services to large complex facilities, plants and systems.

Knowledge of maintenance inspection principles and methods to lead the conducting of equipment/system reviews, regulatory inspections, and compliance and health/safety audits.

Conceptual, analytical, problem solving and risk management skills to lead the identification and analysis of preventative maintenance issues/gaps and the research/assessment of process optimization opportunities and system/service options/strategies to meet needs.

Post-secondary education in environment, management or skilled trades.

Skills and Ability include

Communication, Political Acuity and Relationship Management Skills.

Knowledge of client business goals and directions, economic/market environmental changes that impact on client’s long-term business plans.

Demonstrated ability to develop and maintain strong client relationships and effectively communicate with senior client representatives, consultants, regulators, and stakeholders.

Knowledge of business management practices to operate efficiently in order to realize gain while maintaining a high level of service.

Excellent communication and negotiation skills.

Demonstrated analytical, conceptual, consultation and problem solving skills.

Excellent qualitative and quantitative research, planning and evaluating skills.

Proficiency in strategically identifying research and development needs for the Agency.

Exceptional organizational skills with demonstrated ability to prioritize well and meet strict deadlines.

Leadership Skills:

You have demonstrated leadership experience to develop, manage and mentor a team for optimal performance and delivery of results and alignment with organization objectives.

You have experience developing and overseeing strategic plans, policy and program initiatives.

You have demonstrated skills in developing, building and leading organizational capacity through inclusive, positive, and values-based leadership.

Other Essential Skills:

Knowledge of financial resources management to develop and manage department budget and capital projects.

Knowledge of procurement policies and procedures to oversee all stages of acquisition of goods and services and prepare RFQs and RFPs.

Demonstrated knowledge of human resources management practices, policies and guidelines.

Demonstrated knowledge of managing multiple projects simultaneously.

Experience managing contractor, consultant, and vendor relationships in support of operational, maintenance, and capital improvement activities.

Leading and promoting a health and safety culture.

What's in it for you?

Flexible learning and development opportunities
Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
Work with an organization committed to innovation and advanced technology.
A defined benefit pension plan; comprehensive health plan; life and disability insurance.
Maternity and parental leave top-up benefits including for adoptive parents.

OPS/OCWA’s commitment to diversity, inclusion, accessibility, and anti-racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

The Ontario Clean Water Agency is an inclusive employer and we offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario Human Rights Code. Refer to the application instructions if you require a disability-related accommodation.

The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. As the largest provider of water and wastewater services in Canada, we manage over 800 facilities from small well systems and lagoons to large water and wastewater treatment plants. Consider this opportunity if you are a motivated, team oriented individual seeking a career in the water and wastewater industry.

We thank you for your interest, and we will only contact you if we choose you for further screening or an interview.

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More about this job

Responsibilities

The Senior Operations Manager will oversee the administration and safe operation of water and wastewater treatment systems while leading process optimization and continuous improvement initiatives. They will also act as the primary operational liaison with clients, providing technical expertise and ensuring compliance with all regulatory standards.

Requirements

Candidates must hold relevant certifications in water and wastewater treatment and possess demonstrated leadership experience in managing complex industrial or municipal facilities. A post-secondary education in environment, management, or skilled trades is required, along with the ability to manage budgets, capital projects, and contractor relationships.

Skills

Water treatment
Wastewater treatment
Operational management
Regulatory compliance
Capital project management
Team leadership
Preventative maintenance
Budgeting
Procurement
SCADA
CMMS
Risk management
Process optimization
Health and safety
Technical troubleshooting

Benefits

Defined benefit pension plan
Comprehensive health plan
Life insurance
Disability insurance
Maternity leave top-up
Parental leave top-up
Flexible learning and development opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Caralynn McRae

Keywords

Water Treatment
Wastewater Treatment
Operations Management
Regulatory Compliance
SCADA
CMMS
Capital Expansion
Preventative Maintenance
Budgeting
Procurement
Risk Management
Process Optimization
Health and Safety
Telemetry
Instrumentation
Asset Management
Energy Management
Contract Administration
Emergency Response
Environmental Compliance
Water Distribution
Wastewater Collection
Technical Services
Leadership
Mentorship
Strategic Planning
Policy Development
Quality Assurance
Auditing
Infrastructure

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