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WC
(CAN) Customer Service Manager
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- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 30 mins ago
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(CAN) Front End Checkout Team Associate
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Ontario Health atHome

Float Care Coordinator

Whitby, ON, Canada

Salary:$41.92-$51.91/hour · Full-time

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Applications open in a new tab.

Job details

Pay: Salary:$41.92-$51.91/hour
Job type: Full-time
Apply by: Oct 9, 2026
Experience: 2+ years of recent experience in community health or a related field
Posting language: English
Posted: Oct 2, 2026

Original job description

Date Posted: October 2, 2026

Closing Date: October 9, 2026

Job Type: Full-time

Start Date: December 2, 2026

Program: All Patient Service Programs

Branch: Whitby

Group: ONA

Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Float Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

This position will provide float coverage for all patient services programs. The position may involve travel to all branches and hospital sites throughout the geographical region of Ontario Health atHome Central East.

The initial assignment for this position is located in the Community program, Monday to Friday, 8:30am to 4:30pm (subject to change).

What will you do?

In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
Link patients with service providers
Coordinate and monitor care plan delivery
Establish a helping relationship with patients and their families
Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

What must you have?

Membership, in good standing, with the applicable regulatory body:

College of Nurses of Ontario (RN)
College of Physiotherapists of Ontario
College of Occupational Therapists of Ontario
Ontario College of Social Workers and Social Service Workers (RSW)

2+ years of recent experience in community health or a related field
Knowledge of the health care delivery system and community resources
Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
Established ability to accurately complete required documentation, reports and forms
A valid driver’s licence and access to a reliable vehicle
Proficient in a Windows environment
We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
Case management experience or recent related community experience
Ability to speak French or another second language

Hours Of Work

All hours of operation, including extended hours (70 hours per bi-weekly pay period).

Position location and travel:

Hybrid work model, subject to change.

Regular travel within the geographical region of Ontario Health atHome Central East may be required. A valid Ontario driver’s license and access to a vehicle are necessary.

What do we offer?

We Know Wellness Is Supported With Work-life Balance. In An Inclusive Culture Committed To Support Your Passion For Continuous Learning, Growth And Innovation, We Offer

Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan
Salary:$41.92-$51.91/hour

Who we are

We are Ontario Health atHome, ready to serve every person in Ontario. Ontario Health atHome We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted .

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More about this job

Responsibilities

Assess patients’ care needs and eligibility, develop individualized care plans, and connect patients with appropriate community services and providers. Coordinate and monitor care delivery while building supportive relationships with patients and families and respecting their preferences within available resources.

Requirements

Applicants must be a registered nurse, physiotherapist, occupational therapist, or registered social worker in good standing with the applicable Ontario regulatory body, and have at least two years of recent community health or related experience. They must have knowledge of health care delivery and community resources, strong assessment and communication skills, documentation and organizational abilities, Windows proficiency, a valid Ontario driver’s licence, and access to a reliable vehicle.

Skills

Patient Assessment
Care Coordination
Care Planning
Case Management
Community Health
Knowledge of Health Care Delivery Systems
Knowledge of Community Resources
Interpersonal Communication
Problem-Solving
Decision-Making
Time Management
Prioritization
Organization
Documentation
Independent and Collaborative Work
Windows Proficiency

Benefits

Development Opportunities
Defined Benefit Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Physiotherapist
Occupational Therapist
Registered Social Worker
Community Health
Patient Services
Patient Assessment
Eligibility Determination
Care Coordination
Care Plans
Case Management
Community Services
Service Referrals
Care Monitoring
Patient-Centred Care
Caregiver Engagement
Health Care Delivery System
Community Resources
Multidisciplinary Environment
Windows
COVID-19 Vaccination
Ontario Driver’s Licence
Reliable Vehicle
Hybrid Work
Travel

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