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Ontario Northland

Operating Practices Officer

Cochrane, ON, Canada

SALARY: $100,412 to $118,144 · Full-time

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Job details

Pay: SALARY: $100,412 to $118,144
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

POSITION: Operating Practices Officer

REPORTS TO: Manager Operating Practices

DEPARTMENT: Regulatory and Compliance

LOCATION: Cochrane, Englehart, or North Bay

REFERENCE: 100-119B-27

SALARY: $100,412 to $118,144

WHO WE ARE:

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT:

The Operating Practices Officer is responsible for the design, delivery, administration, and continuous improvement of Canadian Rail Operating Rules (CROR), Transportation of Dangerous Goods (TDG), Security Awareness, Rail Safety, and related operating practices training programs across Ontario Northland's rail network. The incumbent ensures employees acquire and maintain the knowledge, skills, qualifications, and safe work practices required to operate in a federally regulated rail environment, while supporting regulatory compliance, workforce development, and continuous improvement initiatives.

MAJOR DUTIES/ RESPONSIBILITIES:

Implement effective adult-learning methodologies that support knowledge retention and employee success
Maintain and continuously improve training materials to ensure alignment with current operating rules, Transport Canada regulations, company operating instructions, incident learnings, and industry best practices
Deliver and administer initial and recurrent qualification training programs, examinations, assessments, and certifications in accordance with regulatory requirements
Monitor employee qualification status, certification requirements, and recertification timelines to ensure compliance and prevent qualification lapses
Review training results, mentoring evaluations, rule violation trends, and knowledge retention indicators to identify improvement opportunities and develop targeted training interventions
Provide coaching, mentoring, remedial training, and performance support to employees and trainees to strengthen rule compliance and operational competency
Support managers and supervisors in assessing operating rule knowledge, employee readiness, and compliance with qualification requirements
Maintain accurate training, testing, qualification, and certification records within applicable learning management and training systems to support audit readiness and regulatory compliance
Participate in regulatory, safety, and continuous improvement initiatives, including supporting the Rail Safety Management System (RSMS) committee as a subject matter expert
Strong commitment to health and safety

REQUIREMENTS:

College diploma in adult education, training and development, or a related field
Formal adult-learning or instructional design certification is considered an asset
Must possess and maintain valid Canadian Rail Operating Rules (CROR) and Transportation of Dangerous Goods (TDG) certifications
Minimum five (5) years of experience in railway operations in a CROR-governed environment, such as Conductor, Locomotive Engineer, Rail Traffic Controller, or a related operational role
Demonstrated experience delivering training, coaching, or mentoring in an operational or safety-critical environment
Experience developing, adapting, and delivering curriculum via classroom, field, simulation, or e-learning delivery methods
Expert knowledge of Transport Canada regulations, the Railway Safety Act, Canadian Rail Operating Rules (CROR), company operating instructions, special instructions, and collective agreements
Experience analyzing training, qualification, compliance, or performance data to identify trends and drive continuous improvement initiatives is considered an asset
Proficiency with learning management systems (LMS) and Microsoft Office applications
Demonstrated ability to assess employee competency, provide certification recommendations, and exercise sound judgment in a safety-sensitive environment
Strong analytical, organizational, interpersonal, and relationship-building skills, with the ability to work effectively within a unionized, multi-location workforce
Willingness and ability to travel extensively throughout Ontario Northland's service area and customer locations as required
Valid class G driver’s license in good standing

APPLICATION PROCESS: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE: November 15, 2026 no later than 11:59 p.m. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

If it is determined that any information provided in the application or during the recruitment process is false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further consideration.

At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.

ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, pour plus de renseignements.

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More about this job

Responsibilities

Design, deliver, administer, and continuously improve rail operating practices training, including Canadian Rail Operating Rules, dangerous goods, security awareness, and rail safety. Maintain employee qualifications and training records, assess competency, provide coaching and remedial support, and contribute to regulatory compliance and safety improvement initiatives.

Requirements

Requires a college diploma in adult education, training and development, or a related field; valid Canadian Rail Operating Rules and Transportation of Dangerous Goods certifications; and at least five years of railway operations experience in a CROR-governed environment. Candidates must have experience delivering operational or safety-critical training, strong knowledge of rail regulations and operating rules, proficiency with learning systems and Microsoft Office, a valid Class G driver's license, and willingness to travel extensively.

Skills

Adult Learning
Instructional Design
Training Delivery
Curriculum Development
Coaching and Mentoring
Canadian Rail Operating Rules
Railway Safety Regulations
Competency Assessment
Regulatory Compliance
Training Data Analysis
Learning Management Systems
Microsoft Office
Safety Management
Communication
Continuous Improvement

Benefits

Competitive Salary
Benefits Package
Defined Benefit Pension Plan
Paid Vacation
Paid Personal Leave
Discounted Bus and Passenger Rail Transportation

Visa sponsorship

Not detected in the job text

Keywords

Canadian Rail Operating Rules
Transport Canada Regulations
Railway Safety Act
Rail Safety Management System
Company Operating Instructions
Special Instructions
Collective Agreements
Adult Learning Methodologies
Instructional Design
Curriculum Development
Classroom Training
Field Training
Simulation Training
E-Learning
Learning Management Systems
Microsoft Office
Training and Development
Qualification Training
Certification
Employee Competency Assessment
Regulatory Compliance
Safety-Critical Operations
Training Data Analysis
Continuous Improvement
Coaching and Mentoring
Remedial Training
Unionized Workforce
Railway Operations
Class G Driver's License

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