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Added 8 mins ago
JI
Senior Project Manager – ERP Implementations | Gestionnaire de projets senior – Implantations ERP
Jesta I.S.
Montreal, QC
- Full-time
Hybrid work: two days per week in our Montreal office
Added 24 mins ago
EC
Outside Sales Representative
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- Full-time
Lead product seminars for channel partners and contractors and participate in customer events and trade shows.
Added 39 mins ago
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King, ON
- Part-time
Clarks is looking for a Part Time Team Lead to join the team!
Added 39 mins ago
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Added 53 mins ago
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…Health, and general accountability to Shared Health Indigenous Lead - Indigenous Health Programs, and while demonstrating a commitment to the Mission, Values and Management Philosophy of…
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…organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top…
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Added 1 hour ago
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Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
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Added 1 hour ago
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Senior AI/ML Engineer
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Added 1 hour ago
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Dietary Aide
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Ontario One Call

Sr. Manager, Education and Outreach

Guelph, ON, Canada

$110,300 - $124,000 · Full-time

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Job details

Pay: $110,300 - $124,000
Job type: Full-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

Sr. Manager, Education and Outreach

$110,300 - $124,000

Position Overview:

Reporting to the Vice President, Education and Brand (VP), the Sr. Manager, Education and Industry Outreach (Sr. Manager) leads Ontario Dig Authority's education, outreach, industry engagement, and partnership development activities. The role is responsible for the planning, delivery, and continuous improvement of education programs, training initiatives, online learning, awareness activities, partnerships, and approved business development activities that support Ontario Dig Authority's mandate and strategic objectives.

The Sr. Manager works collaboratively across the organization and with industry, education institutions, municipalities, associations and other organizations to promote safe excavation practices, strengthen awareness of Ontario Dig Authority services, support stakeholder adoption of programs and initiatives, and contribute to positive outcomes across Ontario's damage prevention community.

This role provides direct leadership to Education and Outreach staff and supports the Vice President in advancing education, partnership, and industry development opportunities.

This position is located at Ontario Dig Authority's head office at 104 Cooper Drive, Guelph, Ontario. Ontario Dig Authority operates under a hybrid work model with employees dividing their workweek between in-office and remote work in accordance with company policy. Some travel within Ontario and occasional work outside regular business hours may be required to support outreach, education, partnership initiatives.

Primary Responsibilities:

Education Programs:

Lead the planning, implementation, delivery, and evaluation of education programs that support industry understanding of Ontario Dig Authority services, legislative obligations, and safe excavation practices.
Oversee online learning, instructor-led training, webinars, workshops, certification-related programming, educational resources, and the Learning Management System activities.
Monitor participation, engagement, learning outcomes, and program effectiveness, recommending improvements where appropriate.
Identify education gaps, industry learning needs, adoption challenges, and emerging training opportunities.
Oversee the development and maintenance of education content, resources, tools, and supporting materials that align with operational requirements and organizational priorities.
Support education and stakeholder adoption initiatives associated with new programs, services, technologies, and organizational changes.

Industry Outreach and Adoption:

Lead outreach activities such as campaigns, conferences, trade shows, industry meetings, webinars, and educational events that strengthen stakeholder awareness, engagement, adoption and confidence in Ontario Dig Authority programs and services.
Represent Ontario Dig Authority at conferences, trade shows, stakeholder meetings, industry events, committees, and educational forums.
Build and maintain productive working relationships with industry associations, municipalities, contractors, infrastructure owners, educational institutions, regulatory agencies, locate service providers, and others.
Gather stakeholder feedback, identify emerging issues and trends, and provide insights to support program improvements and education priorities.
Support collaborative initiatives that advance education, awareness, compliance, and safe excavation outcomes.

Partnerships and Industry Development:

Support the identification, development, and implementation of partnership opportunities that enhance Ontario Dig Authority's education reach, industry engagement and influence.
Collaborate with external organizations to deliver joint education initiatives, awareness campaigns, events, and knowledge-sharing opportunities.
Contribute to research, environmental scanning, and industry trend analysis to identify opportunities for program enhancements and future initiatives.
Assist the Vice President in evaluating new education, certification, and industry development opportunities aligned with organizational priorities.
Support approved sponsorships, partnership initiatives, and industry development opportunities.

Program Planning and Continuous Improvement:

Establish annual education and outreach plans, objectives, priorities, and performance measures.
Monitor program performance and stakeholder engagement metrics and prepare reports, recommendations, and updates for leadership.
Identify opportunities to improve education delivery, user experience, stakeholder outcomes, and operational effectiveness.
Participate in cross-functional projects and initiatives requiring education, change adoption, communications, or industry engagement support.
Ensure education programs and outreach activities align with organizational policies, legislative requirements, and industry best practices.

Team Leadership and Collaboration:

Provide leadership, coaching, workload management, performance feedback, and development support to Education and Outreach staff.
Establish clear priorities, work plans, service expectations, quality standards and collaborative was of working for education and outreach functions.
Foster a collaborative, innovative, service-oriented team environment focused on continuous learning and improvement.
Manage departmental resources and operating expenditures within approved budgets.
Perform other duties as required.

For more information about this position, and to apply, please visit our website:

https://ontarioonecall.ca/about-us/careers/

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the planning, delivery, evaluation, and improvement of education, training, outreach, and industry engagement programs that promote awareness of Ontario Dig Authority services and safe excavation practices. Manage and develop the Education and Outreach team, build external partnerships, monitor program outcomes, and support strategic initiatives and approved industry development activities.

Requirements

The posting does not specify formal education, years of experience, or other minimum qualifications. The role calls for senior-level leadership across education and outreach programs, stakeholder and partnership engagement, team management, performance monitoring, and collaboration with industry and public-sector organizations.

Skills

Education Program Management
Training and Learning
Industry Outreach
Stakeholder Engagement
Partnership Development
Team Leadership
Program Evaluation
Performance Measurement
Budget Management
Change Adoption
Event Planning
Relationship Building
Continuous Improvement
Research and Environmental Scanning
Communications
Safe Excavation Practices

Visa sponsorship

Not detected in the job text

Keywords

Education Programs
Online Learning
Instructor-Led Training
Webinars
Workshops
Certification Programming
Learning Management System
Educational Resources
Industry Outreach
Stakeholder Engagement
Partnership Development
Industry Associations
Municipalities
Contractors
Infrastructure Owners
Regulatory Agencies
Locate Service Providers
Safe Excavation
Damage Prevention
Legislative Requirements
Program Evaluation
Performance Measures
Environmental Scanning
Industry Trend Analysis
Change Adoption
Budget Management
Conferences
Trade Shows

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Work requirements

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