Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 7 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
We are seeking a certified UIPath Support Analyst with strong handson development and production support experience The ideal candidate will demonstrate a high degree of ownership…
Added 7 mins ago
QW
Pega Lead System Architect
Quantum World Technologies Inc.
Canada
- Contract
We are looking for an experienced Pega Lead System Architect (LSA) with strong expertise in Enterprise Business Process Management (BPM), workflow automation, and Pega application…
Added 8 mins ago
L
Staff Security Engineer, Security Operations
League
ON · Ontario, Canada
- $199,000 to $249,000 CAD / year
- Full-time
Contribute across the security program: lead security development lifecycle activities such as risk assessments, threat modeling, vulnerability remediation and security testing, establish…
Added 8 mins ago
D
Senior SDET / Quality Engineering Lead/Architect
Droisys
Brampton, ON
- Contract
8–12+ years in software development and quality engineering, including 3+ years as Lead/Principal SDET or QA Architect.
Added 8 mins ago
VB
Superintendent II, Process
Vale Base Metals
Sudbury, ON · Greater Sudbury, ON
- Full-time
Must have strong organization and time leadership skills · Must have strong written and oral communication skills
Added 8 mins ago
S
Franchise Operator - Foodland
Sobeys
Beeton, ON
- Full-time
As a Franchise Store Operator, you will lead all facets of a store operation including the strategic direction, vision, talent management and operational excellence of an overall store…
Added 8 mins ago
N(
Senior Manager, Global Regulatory Affairs
NDI (Northern Digital Inc.)
Waterloo, ON
- Full-time
…choice for the world’s top medical device OEMs, advancing the development of OEM navigation platforms. Leading OEM navigation platforms rely on our technologies for accuracy and reliability…
Added 8 mins ago
B
Manager, Strategy & Transformation
Beautifi
Vancouver, BC
- Full-time
Lead requirements gathering cross-functionally, and submit development-ready requirements to Operations and Technology
Added 8 mins ago
A
NEG00009SE - Senior AI Solutions Lead
Amyantek
Regina, SK
- Contract
The proposed Senior Resource candidate must have the following skills listed below to be considered: · Must have a minimum of five (5) years experience delivering software solutions;
Added 8 mins ago
C
Director of Delivery and Engineering
CGI
Toronto, ON
- Full-time
This is a hybrid role, currently requiring at least three days per week at CGI’s downtown Toronto office and/or the client’s office
Added 8 mins ago
R&
Project Controls Lead
Robertson & Company Ltd.
Toronto, ON
- Full-time
This role will lead and develop a team of project controls professionals while partnering closely with Construction, Engineering, Mine Development, Finance, Supply Chain, Procurement,…
Added 8 mins ago
YH
LEAD CHILDREN'S PROGRAM INSTRUCTOR
YWCA Hamilton
Hamilton, ON
- Contract
…have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our…
Added 8 mins ago
Senior HRIS Analyst
PagerDuty
Toronto, ON
Candidates must reside in an eligible location, which vary by role
Added 8 mins ago
R&I - Manager - Research & Innovation (Hot Pour)
Westerkirk
Toronto, ON
Lead the R&I team of direct reports in new development, shade matching, preparation of lab batches, testing, and all related activities within aggressive timelines.
Added 8 mins ago
C
Food Services Manager
Chartwell
Owen Sound, ON
- Full-time
…for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and outstanding service. In this role, you’ll be responsible for overseeing…
Added 8 mins ago
S
Data Scientist (Aerospace)
SOTI
Mississauga, ON
- Full-time
We are looking for a Data Scientist, Aerospace with strong ownership of complex model development, multi-sensor analytics, and end-to-end integration for autonomous drones and robotics.
Added 8 mins ago
T
Senior Manager, Monitoring and Testing (5747)
TD
Toronto, ON
- Full-time
Lead, coach, develop, and evaluate a team of Compliance Testing professionals, including talent management, performance management, and professional development activities.
Added 8 mins ago
C
NPD Manager - Hardware (Program Manager)
CWD
Niagara Falls, ON
- $100,000 to $110,000 CAD / year
- Full-time
…within our Niagara Falls location. Reporting to the Research & Development Manager, the successful candidate will be responsible for leading the New Product Development (NPD) team,…
Added 8 mins ago
M
Lead Workforce Scientist
McKesson
Mississauga, ON
- Full-time
Lead Workforce Scientist (P5) | Focus Area: Strategic Workforce Planning & Organizational Effectiveness
Added 8 mins ago
M
Senior Manager, Quality & Performance, MedFlight
Medavie
St. John's, NL · NL Head Office MHNL St. John's (NL)
- Full-time
The Senior Manager leads policy development, review and implementation through established approvals. With accountable leaders, the Senior Manager assesses quality, education and…
Added 23 mins ago
C&
Senior Development Manager, Project & Development Services
Cushman & Wakefield
Toronto, ON
- Full-time
The Senior Development Manager will provide daily management of all project activities from team organization, planning, public approvals, design, construction, commissioning and occupancy.…
Added 23 mins ago
CI
Senior Property Manager
Colliers International
Toronto, ON
- Full-time
Lead the start-up of new management assignments.
Added 23 mins ago
C
Senior Director, Capital Markets Finance
CIBC
Toronto, ON
- Full-time
…teams, identify high-value AI and technology use cases, and lead their implementation in partnership with Finance, Technology and the business. You will remain closely connected to…
Added 23 mins ago
A
Manager, Valuations
Allied
Toronto, ON
- Full-time
…This vision informs how we operate, how we design and how we…
Added 23 mins ago
A
Senior Valuation Accountant
Allied
Toronto, ON
- Full-time
…This vision informs how we operate, how we design and how we…

Ontario Power Generation

Senior Operational Readiness & Service Transition Advisor (ITSM)

Oshawa, ON, Canada

Salary Range: $1,664.34 - $2,622.59 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $1,664.34 - $2,622.59
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Posting End Date: 24/11/2026

Status: Regular

Number of Openings: 1

Education Level: 4 Year University degree in Business or Information Systems.

Base Location: 1908 Colonel Sam Drive, Oshawa, Ontario L1H 8W8

Shift: Days and/or rotating shifts including nights, weekends and holidays

Travel Required: 10%

Salary Range: $1,664.34 - $2,622.59

Electrify your career and help build a brighter tomorrow.

Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.

Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.

Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Operational Readiness & Service Transition Advisor (ITSM).

Job Overview

Reporting to the IT Service Manager, this position is responsible to lead the rollout, governance, and maturation of Operational Readiness, ensuring new, changed, and decommissioned services are supportable, production-ready, and backed by evidence-based, auditable decisions. The role will also serve as a Major Incident Commander and drive continuous improvement across ITSM processes, ServiceNow enablement, and executive reporting.

Key Accountabilities

Lead the rollout, governance, and maturation of Operational Readiness for new, changed, and decommissioned services, applying ITIL 4 principles, establishing risk-proportionate requirements, facilitating readiness gates, validating evidence, and providing clear go-live, conditional-go, or defer recommendations.
Validate that support ownership, operating models, documentation, monitoring, escalation, knowledge, CMDB, continuity, rollback, Hypercare, and exit criteria are defined before production transition, tracking gaps, risks, and mitigation commitments through closure to ensure operational acceptance remains evidence-based and auditable.
Partner with project delivery teams, product managers, application and infrastructure teams, Architecture, Cybersecurity, Service Desk, vendors, and service owners to drive accountable decisions, influencing without authority and constructively challenging unclear ownership, weak evidence, and unresolved operational risk.
Serve as a Major Incident Commander within a 24/7 on-call rotation, coordinating high-priority service restoration, technical teams, and stakeholder communications, and supporting post-incident reviews and Problem Management hand-off.
Translate Operational Readiness and ITSM needs into business requirements, workflows, controls, approvals, dashboards, and reporting in ServiceNow.
Improve Service Catalogue and Request Management, including request models, ownership, workflows, controls, and measures.
Define KPIs, SLAs, OLAs, readiness-quality measures, incident trends, and residual-risk reporting, providing executive reporting and audit-ready evidence and translating emerging trends into actionable leadership recommendations.
Drive continuous improvement and automation by identifying control gaps, recurring failures, and automation opportunities, documenting requirements, mapping processes, defining roles and RACI models, writing user stories and acceptance criteria, and supporting UAT, implementation reviews, and root-cause investigations.

Qualifications

4 Year University degree in Business or Information Systems.
Over 4 years of experience in IT Service Management (ITSM) practices, with a solid understanding of ITSM frameworks, processes, and the ability to work independently under pressure.
ITIL 4 Foundation certification is required; advanced ITIL 4 certification and demonstrated application of ITIL practices across Operational Readiness, Incident, and Major Incident Management are preferred.
Significant Operational Readiness, Service Transition, or production-governance experience in a complex or regulated organization; experience building or materially maturing an Operational Readiness capability is strongly preferred.
Experience leading Major Incident response, including coordinating service restoration and stakeholder communications, and the ability to participate in a 24/7 on-call rotation.
Experience with ServiceNow, including Incident, Major Incident, Request, Knowledge, Change, and CMDB, is preferred.
Strong ITSM business analysis and process design skills, including requirements documentation, process mapping, RACI models, user stories, acceptance criteria, and UAT.
Demonstrated executive presence, facilitation skills, risk awareness, and disciplined follow-through, with the ability to influence without authority and provide constructive challenge.

The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.

OPG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the selection process, please contact AODA@opg.com.

What makes a career at OPG different?

With operations across Ontario, OPG is one of the most diverse power producers in North America. As the largest generator in Ontario, we meet approximately 50% of the province’s electricity needs, largely from low-carbon sources like nuclear and hydro.

As we work to achieve our vision of Electrifying life in one generation, OPG and our family of companies are also helping advance the development of new low-carbon technologies such as Small Modular Reactors (SMRs), refurbishment projects, and electrification initiatives to help power the growing demands of a growing economy. Join OPG and make history.

The Darlington New Nuclear Project is leading the way in the advancement of Small Modular Reactor (SMR) technology in Canada – the future of nuclear power generation! Using new and innovative technologies such as small modular reactors, hydrogen and battery storage, while expanding our hydroelectric and nuclear portfolios, we are changing the electricity landscape in Ontario.

Important Information

The base salary range considers many factors including, but not limited to experience, education, and training, including any collective agreement requirements for union represented positions. It is not typical for the salary to be offered near the top of the range, and salary is dependent on numerous factors. For management roles, the base salary range does not represent the total compensation package. The total compensation package for regular full-time management roles includes pay-for-performance programs for annual and medium time periods. Maintaining a high-performance culture and excellence is a core expectation of every member of our leadership team and is rewarded through the established compensation framework.

OPG is committed to employment equity. As such, we encourage applicants from equity-seeking communities (Indigenous Peoples, racialized persons, persons with disabilities, and women). We strongly believe that alleviating the under-representation of equity-seeking individuals will create a stronger OPG team and allow us to better serve the needs of our diverse communities.

In order to fulfill the above-mentioned purpose, priority in hiring may be given to qualified persons who self-identify as a member of equity-seeking groups as identified in the application process. This initiative constitutes a special program under the Human Rights Code/Canadian Human Rights Act.

All job postings at OPG are to fill existing vacancies within our organization.

OPG may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Please submit your application online at https://jobs.opg.com/. OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the governance and maturation of operational readiness for new, changed, and decommissioned IT services, ensuring evidence-based production acceptance and managing risks through closure. Command major incidents, improve ITSM processes and ServiceNow workflows, and provide executive reporting on service performance, readiness, and residual risks.

Requirements

Requires a four-year university degree in Business or Information Systems, more than four years of ITSM experience, and ITIL 4 Foundation certification. Candidates should bring significant operational readiness or service transition experience, major incident leadership capability, ServiceNow familiarity, and strong process design, facilitation, and stakeholder-influence skills.

Skills

Operational Readiness
IT Service Management
Service Transition
Major Incident Management
Incident Management
ITIL 4
ServiceNow
Risk Management
Process Design
Business Analysis
Stakeholder Communication
Executive Reporting
Requirements Documentation
Process Mapping
UAT
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
ITIL 4
ITIL 4 Foundation
Operational Readiness
Service Transition
Production Governance
ServiceNow
Incident Management
Major Incident Management
Request Management
Service Catalogue
Knowledge Management
Change Management
CMDB
Problem Management
Risk Management
Service-Level Agreements
Operational-Level Agreements
KPIs
RACI Models
User Stories
Acceptance Criteria
UAT
Process Mapping
Continuous Improvement
Automation
Hypercare
Cybersecurity
Utilities

Report this job

Work requirements

Jobs in Canada