Jobs in Canada

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Added 13 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 13 mins ago
E
Senior Transportation Engineer
Englobe
Fredericton, NB
- Full-time
…environment. We are committed to making a real difference, one project at a time, and to having a positive, lasting impact. We approach our work with fresh perspectives, relying on…
Added 13 mins ago
C
Expert Program and Project Management
CN
Quebec, QC
- Full-time
…closely with Delivery Managers and cross-functional teams, the project manager maintains tight control over project scope, schedules, budgets, and risk mitigation plans. Rather than simply…
Added 13 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 13 mins ago
R|
Postdoctoral Fellow - Surgical and Interventional Sciences
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The individual must have recently been awarded (within 2 years) a PhD or equivalent
Added 13 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Montreal, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 14 mins ago
S
Production Manager, Live Events
Stagevision
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Maintain accurate and complete project records in IntelliEvent, ensuring proposal data is properly categorized and reviewed with the Account Manager
Added 14 mins ago
RT
Senior Change Management Consultant
Russell Tobin
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Lead communication efforts: Develop, implement, and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance…
Added 14 mins ago
L
Senior FinOps Engineer / Cloud Cost Optimization Lead
Luxoft
Toronto, ON
- Contract
We are looking to engage an experienced Senior FinOps Engineer / Cloud Cost Optimization Lead to help us establish a sustainable cloud cost optimization practice within our Data Platforms…
Added 14 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Laval, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 14 mins ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 14 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
BC · British Columbia, Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 14 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
AB · Alberta, Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 14 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 14 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
NB · New Brunswick, Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 14 mins ago
CA
Actuarial Consultant
Co-operators Assurance et services financiers
Quebec, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 14 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
BC · British Columbia, Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 14 mins ago
CS
EDUCATION CONSULTANT (60% REPLACEMENT)
Commission scolaire Riverside / Riverside School Board
Longueuil, QC
- $56,670 to $105,432 CAD / year
- Internship
(3 days per week)
Added 14 mins ago
CA
Bilingual Marketing Specialist -(Temporary 6 months)
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 14 mins ago
WI
Senior Project Engineer, Thermal Power Generation
WSP in Canada
MB · Manitoba, Canada
- Full-time
Lead 3D model, design, constructability, and interdisciplinary reviews, coordinating technical interfaces, comments, decisions, and actions across engineering disciplines and project…
Added 14 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 14 mins ago
WI
Senior Mechanical / Layout Designer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Innovate and Lead - In this role, you will be at the forefront of innovation, collaborating on transformative projects that push the boundaries of what is possible. If you are looking for a…
Added 14 mins ago
WI
Senior Structural Designer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Innovate and Lead - In this role, you will be at the forefront of innovation, collaborating on transformative projects that push the boundaries of what is possible. If you are looking for a…
Added 14 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 14 mins ago
VB
Superintendent II, Process
Vale Base Metals
Sudbury, ON · Greater Sudbury, ON
- Full-time
Must have strong organization and time leadership skills · Must have strong written and oral communication skills

Ontario Power Generation

Senior Operational Readiness & Service Transition Advisor (ITSM)

Oshawa, ON, Canada

Salary Range: $1,664.34 - $2,622.59 · Full-time

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Job details

Pay: Salary Range: $1,664.34 - $2,622.59
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Posting End Date: 24/11/2026

Status: Regular

Number of Openings: 1

Education Level: 4 Year University degree in Business or Information Systems.

Base Location: 1908 Colonel Sam Drive, Oshawa, Ontario L1H 8W8

Shift: Days and/or rotating shifts including nights, weekends and holidays

Travel Required: 10%

Salary Range: $1,664.34 - $2,622.59

Electrify your career and help build a brighter tomorrow.

Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.

Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.

Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Operational Readiness & Service Transition Advisor (ITSM).

Job Overview

Reporting to the IT Service Manager, this position is responsible to lead the rollout, governance, and maturation of Operational Readiness, ensuring new, changed, and decommissioned services are supportable, production-ready, and backed by evidence-based, auditable decisions. The role will also serve as a Major Incident Commander and drive continuous improvement across ITSM processes, ServiceNow enablement, and executive reporting.

Key Accountabilities

Lead the rollout, governance, and maturation of Operational Readiness for new, changed, and decommissioned services, applying ITIL 4 principles, establishing risk-proportionate requirements, facilitating readiness gates, validating evidence, and providing clear go-live, conditional-go, or defer recommendations.
Validate that support ownership, operating models, documentation, monitoring, escalation, knowledge, CMDB, continuity, rollback, Hypercare, and exit criteria are defined before production transition, tracking gaps, risks, and mitigation commitments through closure to ensure operational acceptance remains evidence-based and auditable.
Partner with project delivery teams, product managers, application and infrastructure teams, Architecture, Cybersecurity, Service Desk, vendors, and service owners to drive accountable decisions, influencing without authority and constructively challenging unclear ownership, weak evidence, and unresolved operational risk.
Serve as a Major Incident Commander within a 24/7 on-call rotation, coordinating high-priority service restoration, technical teams, and stakeholder communications, and supporting post-incident reviews and Problem Management hand-off.
Translate Operational Readiness and ITSM needs into business requirements, workflows, controls, approvals, dashboards, and reporting in ServiceNow.
Improve Service Catalogue and Request Management, including request models, ownership, workflows, controls, and measures.
Define KPIs, SLAs, OLAs, readiness-quality measures, incident trends, and residual-risk reporting, providing executive reporting and audit-ready evidence and translating emerging trends into actionable leadership recommendations.
Drive continuous improvement and automation by identifying control gaps, recurring failures, and automation opportunities, documenting requirements, mapping processes, defining roles and RACI models, writing user stories and acceptance criteria, and supporting UAT, implementation reviews, and root-cause investigations.

Qualifications

4 Year University degree in Business or Information Systems.
Over 4 years of experience in IT Service Management (ITSM) practices, with a solid understanding of ITSM frameworks, processes, and the ability to work independently under pressure.
ITIL 4 Foundation certification is required; advanced ITIL 4 certification and demonstrated application of ITIL practices across Operational Readiness, Incident, and Major Incident Management are preferred.
Significant Operational Readiness, Service Transition, or production-governance experience in a complex or regulated organization; experience building or materially maturing an Operational Readiness capability is strongly preferred.
Experience leading Major Incident response, including coordinating service restoration and stakeholder communications, and the ability to participate in a 24/7 on-call rotation.
Experience with ServiceNow, including Incident, Major Incident, Request, Knowledge, Change, and CMDB, is preferred.
Strong ITSM business analysis and process design skills, including requirements documentation, process mapping, RACI models, user stories, acceptance criteria, and UAT.
Demonstrated executive presence, facilitation skills, risk awareness, and disciplined follow-through, with the ability to influence without authority and provide constructive challenge.

The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.

OPG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the selection process, please contact AODA@opg.com.

What makes a career at OPG different?

With operations across Ontario, OPG is one of the most diverse power producers in North America. As the largest generator in Ontario, we meet approximately 50% of the province’s electricity needs, largely from low-carbon sources like nuclear and hydro.

As we work to achieve our vision of Electrifying life in one generation, OPG and our family of companies are also helping advance the development of new low-carbon technologies such as Small Modular Reactors (SMRs), refurbishment projects, and electrification initiatives to help power the growing demands of a growing economy. Join OPG and make history.

The Darlington New Nuclear Project is leading the way in the advancement of Small Modular Reactor (SMR) technology in Canada – the future of nuclear power generation! Using new and innovative technologies such as small modular reactors, hydrogen and battery storage, while expanding our hydroelectric and nuclear portfolios, we are changing the electricity landscape in Ontario.

Important Information

The base salary range considers many factors including, but not limited to experience, education, and training, including any collective agreement requirements for union represented positions. It is not typical for the salary to be offered near the top of the range, and salary is dependent on numerous factors. For management roles, the base salary range does not represent the total compensation package. The total compensation package for regular full-time management roles includes pay-for-performance programs for annual and medium time periods. Maintaining a high-performance culture and excellence is a core expectation of every member of our leadership team and is rewarded through the established compensation framework.

OPG is committed to employment equity. As such, we encourage applicants from equity-seeking communities (Indigenous Peoples, racialized persons, persons with disabilities, and women). We strongly believe that alleviating the under-representation of equity-seeking individuals will create a stronger OPG team and allow us to better serve the needs of our diverse communities.

In order to fulfill the above-mentioned purpose, priority in hiring may be given to qualified persons who self-identify as a member of equity-seeking groups as identified in the application process. This initiative constitutes a special program under the Human Rights Code/Canadian Human Rights Act.

All job postings at OPG are to fill existing vacancies within our organization.

OPG may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Please submit your application online at https://jobs.opg.com/. OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.

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More about this job

Responsibilities

Lead the governance and maturation of operational readiness for new, changed, and decommissioned IT services, ensuring evidence-based production acceptance and managing risks through closure. Command major incidents, improve ITSM processes and ServiceNow workflows, and provide executive reporting on service performance, readiness, and residual risks.

Requirements

Requires a four-year university degree in Business or Information Systems, more than four years of ITSM experience, and ITIL 4 Foundation certification. Candidates should bring significant operational readiness or service transition experience, major incident leadership capability, ServiceNow familiarity, and strong process design, facilitation, and stakeholder-influence skills.

Skills

Operational Readiness
IT Service Management
Service Transition
Major Incident Management
Incident Management
ITIL 4
ServiceNow
Risk Management
Process Design
Business Analysis
Stakeholder Communication
Executive Reporting
Requirements Documentation
Process Mapping
UAT
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
ITIL 4
ITIL 4 Foundation
Operational Readiness
Service Transition
Production Governance
ServiceNow
Incident Management
Major Incident Management
Request Management
Service Catalogue
Knowledge Management
Change Management
CMDB
Problem Management
Risk Management
Service-Level Agreements
Operational-Level Agreements
KPIs
RACI Models
User Stories
Acceptance Criteria
UAT
Process Mapping
Continuous Improvement
Automation
Hypercare
Cybersecurity
Utilities

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Jobs in Canada