Field Service Technician (Electronics Technician/ PLC Technician Apprentice)

Company Description Ontario Scale Group is a service-oriented company specializing in the installation, calibration, and maintenance of industrial and commercial weighing systems. The organization supports clients across Ontario, Canada, helping them maintain accurate, reliable measurement equipment for diverse applications. Ontario Scale Group emphasizes safety, technical excellence, and responsive customer support in all field service operations. Team members benefit from hands-on work, exposure to a wide range of equipment, and opportunities to develop advanced technical skills. The company values professionalism, integrity, and continuous improvement in both technical and customer-facing activities.

Role Description The Field Service Technician (Electronics Technician/PLC Technician Apprentice) is a full-time, on-site role based in Ontario, Canada. This role involves traveling to customer locations to install, calibrate, inspect, and maintain scales and related electronic equipment, including basic PLC-connected systems. Day-to-day tasks include performing diagnostics on equipment, identifying faults, carrying out repairs, and documenting all work performed in service reports (some lifting of test weights (10 - 20kg) may be required). The technician will respond to service calls, support preventive maintenance programs, and assist senior technicians with complex troubleshooting and system upgrades. The role also requires clear communication with customers, explaining findings, providing recommendations, and ensuring a professional, safety-conscious presence at all times.

Qualifications

• Candidates should possess strong Maintenance & Repair and Maintenance skills for mechanical and electronic equipment.
• Candidates should possess Troubleshooting skills to diagnose technical issues with scales, PLCs, and related systems.
• Candidates should possess Field Service experience, including working safely at customer sites and managing service visits.
• Candidates should possess Customer Service skills to communicate clearly, manage expectations, and build positive client relationships.
• Basic knowledge of electronics, instrumentation, or PLC systems; apprenticeship or technical diploma in electronics, electrical, or industrial technology is an asset.
• Ability to use hand tools, test equipment (e.g., multimeters), and follow technical diagrams or manuals.
• Valid driver’s license and willingness to travel within Ontario; ability to work in varied industrial environments.
• Strong attention to detail, commitment to safety practices, and ability to work independently and as part of a team.