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Added 5 mins ago
CA
Sales associate
Centennial Auto Sport & Tire Summerside
Summerside, PE
- $55,000 to $80,000 CAD / year
- Full-time
- On-site
Added 10 mins ago
PV
Medical Director
P3 Veterinary Partners
Creston, BC
- Part-time
CVH has 3 full-time Associate DVMs, 1 part-time DVM, a Traveling Veterinarian that works in the Winter & Summer, 4 RVTs, and an amazing support staff roster! Approximately 70% of the…
Added 10 mins ago
UP
Operations Coordinator
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
- Full-time
Added 10 mins ago
UO
Disaster Program Accounts Payable Specialist
USVI Office of Disaster Recovery
St. Thomas, ON
- Full-time
Associate’s Degree in Accounting, Finance, Business Administration, Public Administration, Economics, Statistics, or any closely related field; with a minimum of 9 credits in accounting and…
Added 11 mins ago
HB
Full Time Sales Associate - BOSS Store, Yorkdale
HUGO BOSS Canada, Inc.
Toronto, ON
- Full-time
- Other
Added 11 mins ago
HB
Part Time Sales Associate - HUGO Outlet, Vaughan Mills 1
HUGO BOSS Canada, Inc.
Vaughan, ON
- Part-time
- Other
Added 11 mins ago
HB
Part Time Sales Associate - BOSS Store, Metrotown Burnaby
HUGO BOSS Canada, Inc.
Burnaby, BC
- Part-time
- Other
Added 11 mins ago
HB
Part Time Sales Associate - HUGO Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Part-time
- Other
Added 11 mins ago
HB
Part Time Stock Associate - BOSS Store, Yorkdale
HUGO BOSS Canada, Inc.
Toronto, ON
- Part-time
- Other
Added 11 mins ago
HB
Part Time Sales Associate - BOSS Store, Richmond Centre
HUGO BOSS Canada, Inc.
Richmond, BC
- Part-time
- Other
Added 15 mins ago
SE
Network technical specialist
Sherwood Electromotion Inc
Concord, ON
- $23 to $34 CAD / hour
- Full-time
- On-site
Added 22 mins ago
KS
Sales associate
Kognitive Sales Solutions
Regina, SK
- From $16 CAD / hour
- Part-time
- On-site
Added 22 mins ago
KS
Sales associate
Kognitive Sales Solutions
Saskatoon, SK
- From $16 CAD / hour
- Part-time
- On-site
Added 22 mins ago
KS
Sales associate
Kognitive Sales Solutions
Calgary, AB
- From $18 CAD / hour
- Part-time
- On-site
Added 24 mins ago
KS
Sales associate
Kognitive Sales Solutions
Mississauga, ON
- From $17.95 CAD / hour
- Full-time
- Part-time
- On-site
Added 25 mins ago
CB
Sales Associate - CosmoProf Store # 07516
CosmoProf Beauty
Charlottetown, PE
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 25 mins ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Finance and Administration and the Associate Director of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing…
Added 25 mins ago
MU
INTERMEDIATE SECRETARY (BAND 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Medical Education (PGME). Duties include providing support to the Associate Dean and Coordinator, which includes managing their calendars (coordinating meetings with the Associate Dean’s…
Added 25 mins ago
TC
Store Associate Full Time Homesense - South Surrey
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 25 mins ago
TC
Store Associate, Temporary, Part Time, Marshalls, Warden
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
GC
Engineering Sales Associate – Custom Air Handling Units
GLP Canada
Mississauga, ON
- Full-time
Reports To: Senior Engineering Sales Associate
Added 26 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 26 mins ago
SD
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 26 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 26 mins ago
W
(CAN) Stocking 1 Team Lead
Walmart
Kirkland, QC
- Full-time

Onterris

IT Analyst

Guelph, ON, Canada
CAN-Ontario-Guelph, Canada

The compensation range for this role is $34 to $36 CAD, commensurate with experience, skills, and geographic location. · Full-time

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Job details

Pay: The compensation range for this role is $34 to $36 CAD, commensurate with experience, skills, and geographic location.
Job type: Full-time
Experience: 1-2 years of relevant work experience in Information Technology role(s)
Posting language: English
Posted: Sep 22, 2026

Original job description

About Us

At Onterris, we build careers grounded in purpose, responsibility and real-world impact.

“For Planet and Progress” is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive.

When you join us, you’re not just forging a career, you’re joining a movement. A movement for better thinking, smarter solutions and lasting impact.

Together, we will advance our way of life and protect the integrity of our environment every step of the way.

A Day in the Life

As a key member of the Enterprise Technology team, the IT Analyst will be responsible for overseeing the client computer systems and serving as the first line of support as tickets come into the ticketing portal. You’ll need at least 1 year of relevant experience of delivering technical support to customers, resolving technical issues, and escalating issues as appropriate and welcome the opportunity to make an impact from day one.

The compensation range for this role is $34 to $36 CAD, commensurate with experience, skills, and geographic location.

To thrive in this role, you'll be comfortable taking ownership of the following responsibilities:

Provides day-to-day general support for a large enterprise to deliver technical support to customers, resolve technical issues, and escalate issues as appropriate.
Communicates effectively with employees at all levels within the organization, and act as a liaison between the Information Technology (IT) team and local users.
Provides IT assistance and support for incoming queries and issues related to computer systems, software, hardware, and licensing.
Diagnoses and resolves technical issues in-person, via phone, and through email correspondence while maintaining detailed records and documentation.
Responds to all assigned tickets via the Company’s internal ticketing system to ensure internal customers are assisted in a timely and professional manner, while escalating issues that require additional expertise and/or signoff.
Installs, deploys, and repairs desktops, laptops, and mobile devices to users.
Creates and terminates user accounts as needed, in accordance with ITIL and internal narratives.
Performs preventative maintenance on workstations, printers, and equipment to ensure efficiency.
Learns and trains others on company applications and software to address and triage software-related user issues as they arise.
Develops and maintains internal training guides for users on the installation, modification and/or repair of equipment (e.g. laptops, PCs, desk phones, cell phones).
Resolves technical problems with Local Area Networks (LAN) and remote networks.
Maintains environment by adhering to company policies, Service Level Agreements (SLA), industry best practices, and regulatory policies as required.
Observe problem trends, document and bring to attention of senior staff for planned remediation.
Exercises safe work practices by following all Company safety rules and OSHA regulations, including attendance at all required safety training programs.
Participates in Company’s continuous improvement programs and provide support to team efforts.
Keeps up-to-date and current on industry trends by completing formal training, reviewing professional publications, and attending professional workshops.
Performs other duties as assigned.

Your Expertise and Skills

These requirements reflect the knowledge, skills and abilities that help you do your best work here.

High school diploma/GED
1-2 years of relevant work experience in Information Technology role(s)
Strong customer service and communication skills (verbal and written)
Familiarity with core IT concepts such as:
- Password resets and account management
- Email systems (e.g., Outlook, Microsoft 365)
- Basic networking (Wi‑Fi connectivity, VPN access)
Willingness and ability to travel to satellite offices.
Well versed in Windows OS troubleshooting of any issue that can arise.
Proficient with Microsoft Office software, Google G-Suite and/or PC programs
Ability to interface with cross-functional teams and all levels of personnel/management.
Ability to follow documented procedures and escalate issues appropriately.
Comfortable working with ticketing systems and knowledge bases
Reliable time management and ability to prioritize multiple requests.
Able to lift up to 30 pounds.
Ability to demonstrate patience and active listening when working with end users, translating complex technical concepts into clear, approachable language for non-technical audiences.

PREFERRED QUALIFICATIONS

Associate’s degree in computer science or information systems from an accredited university.
ITIL certification
Support Certification (CompTIA A+, Network+, etc.)
Experience supporting Microsoft 365, Teams, or Active Directory
Exposure to mobile device support (iOS, Android)
Basic understanding of cybersecurity best practices (phishing awareness, MFA)
Experience with Enterprise level ticketing systems (ClickUp, FreshService, ServiceNow, or Zendesk)

WORK ENVIRONMENT/SCHEDULE

Required to be onsite with some flexibility.
After hours\weekend support maybe required.
Working hours 8am-5pm

GROWTH AND DEVELOPEMENT

We invest in our people. From industry certifications and formal training to hands-on mentorship and career pathing, we are committed to helping every team member grow, both technically and professionally

Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. For more information, visit www.onterris.com.

We are an equal opportunity employer and encourage applications from people of all backgrounds. We acknowledge that these experiences and perspectives help to enrich our teams and contribute to our ongoing success. We are committed to providing access and reasonable accommodation in our employment for all applicants. For US residents, click here to learn more.

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More about this job

Responsibilities

The IT Analyst provides day-to-day technical support for computer systems, hardware, and software while managing tickets in the internal portal. They are responsible for installing and maintaining equipment, managing user accounts, and acting as a liaison between the IT team and local users.

Requirements

Candidates must have a high school diploma and 1-2 years of relevant IT experience with strong customer service and troubleshooting skills. Proficiency in Windows OS, Microsoft Office, and basic networking is required, with preferred qualifications including an associate degree and ITIL or support certifications.

Skills

Technical support
Windows OS troubleshooting
Customer service
Hardware installation
Software deployment
Ticketing systems
Active Directory
Microsoft 365
Networking
VPN
Communication
Time management
Preventative maintenance
Documentation
Problem diagnosis

Visa sponsorship

Not detected in the job text

Keywords

IT Analyst
Enterprise Technology
Technical Support
Ticketing System
Windows OS
Microsoft 365
Active Directory
Networking
VPN
Hardware
Software
ITIL
Preventative Maintenance
Customer Service
Desktop Support
Laptop Repair
Mobile Device Support
Cybersecurity
Phishing Awareness
MFA
ClickUp
FreshService
ServiceNow
Zendesk
Google G-Suite
LAN
OSHA
SLA
Troubleshooting
Documentation

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