Jobs in Canada

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Added 2 hours ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON · Canada - Toronto
Full-time
Deep understanding of the Salesforce Platform - customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or…
Added 3 hours ago
Senior Engineer - ServiceNow Development
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
$87,780 to $122,892 CAD / year
Full-time
Develop and enhance capabilities for incident, major incident, problem, change, request, knowledge, service catalog, and configuration management, as applicable.
Added 5 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Advanced troubleshooting, configuration, and application support skills with Infor LN.
Added 7 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
Development experience with ServiceNow portals and Customer Service Management (CSM).
Added 7 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
Development experience with ServiceNow portals and Customer Service Management (CSM).
Added 7 hours ago
Software Developer – Senior - RQ11686
S M Software Solutions Inc
Toronto, ON
Internship
Development experience with ServiceNow portals and Customer Service Management (CSM).
Added 8 hours ago
Product Manager, Salesforce Platform
Salesforce
Toronto, ON
Full-time
Deep understanding of the Salesforce Platform - customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or…
Added 9 hours ago
Intermediate Specialist, Service Management
Porter Airlines Inc.
Toronto, ON
Full-time
The role acts as a key facilitator and process steward, ensuring that service management practices are embedded, documented, measured, and improved continuously. Working under the guidance…
Added 10 hours ago
VP, IT Operations
Pet Valu
Markham, ON
Full-time
…Technology Operations; and Senior Manager, Change & Incident Management. Through these leaders, the role oversees specialist managers, service owners, leads and technical teams supporting…
Added 10 hours ago
Mainframe Security Migration Specialist
J&M Group
Canada
Full-time
A successful migration specialist needs to be able to:
Added 10 hours ago
ServiceNow Software Developer - Senior
J&M Group
Toronto, ON
Full-time
Strong understanding of SDLC, Agile/DevOps methodologies, testing, deployment, and code management practices.
Added 11 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Advanced troubleshooting, configuration, and application support skills with Infor LN.
Added 11 hours ago
2026 - Microsoft System Center Configuration MGR
Horizon Computer Solutions Inc.
Regina, SK
Contract
We are currently seeking an experienced Microsoft System Center Configuration Manager (SCCM) Support Specialist to join a dynamic technology team in Regina, Saskatchewan.
Added 11 hours ago
Product Manager, Salesforce Platform
Salesforce Partner Canada
Toronto, ON
Full-time
Deep understanding of the Salesforce Platform - customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or…
Added 12 hours ago
Intermediate Specialist, Service Management
Porter Airlines Inc.
Toronto, ON
Full-time
The role acts as a key facilitator and process steward, ensuring that service management practices are embedded, documented, measured, and improved continuously. Working under the guidance…
Added 12 hours ago
Architecte de solutions SAP - Gestion financière / Solution Architect, SAP Financial Management
Syntax
Thornhill, ON
Concevoir des solutions SAP pour le déploiement, la configuration et les opérations, en mettant l’accent sur l’évolutivité, la maintenabilité et la résilience.
Added 12 hours ago
Architecte de solutions SAP - Mfg & Asset Mgmt / SAP Solution Architect - Mfg & Asset Mgmt
Syntax
Thornhill, ON
Syntax recherche un Architecte de solutions SAP Manufacturing & Asset Management hautement qualifié pour diriger la conception globale, l’architecture et la mise en œuvre de solutions SAP à…
Added 12 hours ago
Architecte de solutions SAP - Chaîne d'approvisionSolution Architect / SAP Supply Chain Procurement
Syntax
Thornhill, ON
Concevoir des solutions SAP pour le déploiement, la configuration et les opérations, en mettant l’accent sur l’évolutivité, la maintenabilité et la résilience.
Added 12 hours ago
DevOps Specialist
Manulife
Toronto, ON
Full-time
Apply Infrastructure as Code (IaC) principles to automate provisioning, configuration, and environment management.
Added 12 hours ago
BUSINESS PROG & SOLUTIONS SPECIALIST(Full Stack Software Specialist)
City of Toronto
Toronto, ON
The City of Toronto is currently looking for a Business Programs and Solutions Specialist (Full Stack Software Specialist) to join its award-winning solution development team with Toronto…
Added 12 hours ago
OT Specialist - Intermediate/Senior
SGS
Edmonton, AB · Calgary, Alberta
$95,000 to $165,000 CAD / year
Full-time
Streamline Control is looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design,…
Added 12 hours ago
OT Specialist - Intermediate/Senior
SGS
Calgary, AB
$95,000 to $165,000 CAD / year
Full-time
Streamline Control is looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design,…
Added 12 hours ago
OT Specialist - Intermediate/Senior
SGS
Regina, SK
$95,000 to $165,000 CAD / year
Full-time
Streamline Control is looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design,…
Added 12 hours ago
OT Specialist - Intermediate/Senior
SGS
AB · Edmonton, AB
$95,000 to $165,000 CAD / year
Full-time
Streamline Control is looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design,…
Added 12 hours ago
OT Specialist - Intermediate/Senior
SGS
Vancouver, BC
$95,000 to $165,000 CAD / year
Full-time
Streamline Control is looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design,…

OnX

Senior Technical Support Specialist

Windsor, ON, Canada

Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

OnX Canada is working with a major health insurance provider seeking a customer-focused and technically skilled L2 Technical Analyst to provide exceptional support to employees across corporate environments.

This is an initial 6-month contract - with the ability to extend or transition to fulltime.

This role requires your fully onsite at our client's head office in Windsor, Ontario.

The successful candidate will assist with device deployments, onboarding and offboarding activities, asset management, inventory tracking, and day-to-day IT operations. The role also supports office moves, workstation deployments, equipment installations, and other hands-on IT activities to ensure employees have the tools and technology required to work effectively.

This position offers excellent exposure to enterprise technologies including Microsoft 365, Intune, Entra ID, endpoint management, networking, cybersecurity, and IT infrastructure, making it an ideal opportunity for someone looking to grow their career in systems administration and IT operations.

Roles & Responsibilities

Work directly with the WT&DEX team to provide technical support to staff located Windsor
Provide first and second level Help Desk support onsite to our offices as part of our onsite essential services team.
Troubleshoot problems reported by customers in various business areas and Information Technology related to desktop computers, laptops, and mobile devices.
Help maintain inventory, build, and deploy endpoint devices following documented and automated procedures ensuring the highest levels of quality are maintained throughout the asset’s life cycle.
Assist customers in the setup and configuration of their personal computer or related endpoint devices.
Provide instructions to customers regarding the basic use of personal computers and the corporate network.
Install software products and product upgrades on personal computers or related devices.
Research new personal computer products for prospective use.
Read industry publications regarding the provision of personal computer technical support.
Assist Network & Host Computing Infrastructure staff as required.
Align with corporate policies.
The ability and willingness to work extended hours to provide onsite and remote support is required.

Must-Have Skills & Qualifications

Prior experience providing end-user technical support in a corporate, healthcare, retail, or managed services environment.
Strong troubleshooting experience supporting Windows 11 desktops and laptops.
Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, Copilot, PowerBI, and SQL Server.
Knowledge of Active Directory and user account administration, including password resets, account unlocks, group membership management, and MFA support.
Experience performing workstation deployments, hardware installations, asset management, and user onboarding activities.
Windows Server Remote Desktop Support
Experience configuring and troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
Support employee onboarding and offboarding activities, including account provisioning, access management, device deployment, and asset recovery. Coordinate new hire setup by preparing laptops, peripherals, software, user accounts, and required system access.
Maintain accurate asset inventory, equipment assignments, software licensing records, and technical documentation while creating knowledge base articles and documenting recurring issues and resolutions.
Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.
Ability to prioritize competing requests and work independently in a fast-paced environment.
Valid G driver's license and ability to travel between office, clinic, and pharmacy locations as required.

Physical Requirements

Ability to safely lift, carry, and move IT equipment weighing up to 50 pounds.
Perform workstation deployments, desk setups, and hardware installations in office environments.
Assist with office relocations, desk moves, technology refreshes, and equipment transfers between locations.
Ability to work under desks, connect cabling, install monitors, docking stations, and peripheral equipment as required.

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More about this job

Responsibilities

Provide onsite first- and second-level technical support to employees, troubleshooting computers, laptops, mobile devices, software, peripherals, and network-related issues. Deploy and maintain endpoint devices, manage inventory and user access, support onboarding and office moves, and document recurring issues and resolutions.

Requirements

Candidates need corporate or comparable end-user support experience, strong Windows 11 and Microsoft 365 troubleshooting skills, and familiarity with Active Directory, remote desktop support, device deployments, and asset management. Strong customer service, the ability to work independently and extended hours, a valid G driver's license, and the ability to lift and move equipment weighing up to 50 pounds are required.

Skills

Windows 11 Troubleshooting
Microsoft 365 Support
Active Directory Administration
User Account Administration
Windows Server Remote Desktop Support
Endpoint Deployment
Hardware Installation
Asset Management
User Onboarding and Offboarding
Printer and Peripheral Support
Mobile Device Support
Microsoft Intune
Entra ID
Customer Service
Technical Documentation
IT Operations

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Copilot
Power BI
SQL Server
Active Directory
Microsoft Intune
Entra ID
Windows Server
Remote Desktop
Endpoint Management
Help Desk
IT Operations
Endpoint Deployment
Device Configuration
Asset Management
Inventory Tracking
User Account Administration
Multi-Factor Authentication
Onboarding
Offboarding
Hardware Installation
Printer Support
Mobile Devices
Network Support
Cybersecurity
Knowledge Base Documentation

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