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Added 3 mins ago
Senior Analyst, Budget & IT Contracts
SaskEnergy
Regina, SK
Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Senior Analyst, IT Budget & Contracts is responsible for providing oversight of financial operations and…
Added 18 mins ago
Vendor Manager, Musical Instruments, Amazon Canada
Amazon
Toronto, ON · Vancouver, BC
…data-driven analytics to develop creative solutions that drive business growth. You'll manage key manufacturer relationships on Amazon.ca and collaborate with cross-functional teams…
Added 1 hour ago
Intake Coordinator / Portfolio Analyst
Apex Systems
Toronto, ON
$45 to $50 USD / hour
Contract
We are seeking an experienced Intake Coordinator / Portfolio Analyst to support the intake and governance function within a large enterprise technology environment.
Added 1 hour ago
Partners in Performance - Performance Strategy Business Analyst - Current Undergrad students- Canada - NAELFY27
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
Full-time
The Business Analyst role is an entry level role where you would be immediately exposed to being the frontline change agent for our clients. You are the primary source of reliable data and…
Added 2 hours ago
Business Analyst – AI and Digital Product Delivery [AQ-19883]
Aquent
Toronto, ON
$51 to $64 CAD / hour
Contract
…implementation and go-live period. We’re looking for a hands-on Business Analyst who can quickly understand a complex environment, partner closely with business and technology teams, and…
Added 2 hours ago
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 3 hours ago
Planner
Independent Electricity System Operator
Canada
This is a unionized position that falls within the Operations Models & Forecast team which is a part of the larger Power System Planning Division in the Demand & Conservation Planning…
Added 3 hours ago
BUSINESS MANAGEMENT ANALYST
City of Toronto
Toronto, ON
Leveraging your considerable strengths as an analyst, you’ll initiate and conduct industry and business research and analysis applicable to developments within the water and wastewater…
Added 3 hours ago
BA – Commercial Lending (preferred Loan IQ, ACBS expertise)
Synechron
Mississauga, ON
Full-time
We are seeking an experienced Commercial Lending Business Analyst to support initiatives across commercial and corporate lending platforms. The ideal candidate will have strong functional…
Added 4 hours ago
GIS Data Analyst
Pomerleau
Quebec, QC
Full-time
We are seeking a GIS Data Analyst who is passionate about geospatial technologies and transforming data into actionable insights that support construction projects and business operations.…
Added 5 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 5 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 5 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 5 hours ago
Sr. Business System Analyst (AML & Payments)
CGI
Toronto, ON
Full-time
We are seeking a Technical Business Systems Analyst to join our Anti Money Laundering (AML) team. The ideal candidate will have an AML background within the banking or financial services…
Added 5 hours ago
Senior Business Analyst, AEM & Digital Experience
Manulife
Toronto, ON · Waterloo, ON
Full-time
Are you an experienced Business Analyst with expertise in Adobe Experience Manager (AEM) and a passion for delivering scalable digital experiences? We are seeking a Senior Business Analyst…
Added 5 hours ago
Analyst II, IT
Vale
Canada
Full-time
We are currently seeking an Analyst II, IT Infrastructure Operations to join our IT Infrastructure Operations team in Sudbury, Ontario.
Added 6 hours ago
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
$71,000 to $103,000 CAD / year
Full-time
…organization. The team is focused on generating value for the business, lowering organizational risk and providing excellent stakeholder…
Added 6 hours ago
GIS Data Analyst
Pomerleau
Montreal, QC
Full-time
We are seeking a GIS Data Analyst who is passionate about geospatial technologies and transforming data into actionable insights that support construction projects and business operations.…
Added 6 hours ago
Replenishment Analyst
The Home Depot Canada
Toronto, ON
Other
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Added 6 hours ago
Analyste r°approvisionnement
The Home Depot Canada
Toronto, ON
Other
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Added 6 hours ago
Assistant Manager, Trade Finance Operations - Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
Contributes to the overall success of the Trade Finance Operations (TFO) in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s…
Added 7 hours ago
Senior Procurement Analyst
Hays
Toronto, ON
$80,000 to $83,000 CAD / year
Full-time
Reporting to the Manager, Strategic Procurement, the Senior Analyst, Procurement (Heavy Mobile Mining Equipment) will be responsible for developing and executing sourcing strategies for…
Added 7 hours ago
Financial Analyst - Finance Operations - Danone Canada
Danone
Toronto, ON
$60,000 to $85,000 CAD / year
Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 7 hours ago
Financial Analyst - Finance Operations - Danone Canada
Danone
Boucherville, QC
$60,000 to $85,000 CAD / year
Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 7 hours ago
IT & ERP Manager
Ellos HR Solutions
Toronto, ON · North York, ON
$100,000 to $110,000 CAD / year
Full-time
This could be a great opportunity for a strong ERP Analyst, Applications Lead, Business Systems professional, IT Lead, or first-time IT Manager ready to take ownership of the function.

OnX

Senior Technical Support Specialist

Windsor, ON, Canada

Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

OnX Canada is working with a major health insurance provider seeking a customer-focused and technically skilled L2 Technical Analyst to provide exceptional support to employees across corporate environments.

This is an initial 6-month contract - with the ability to extend or transition to fulltime.

This role requires your fully onsite at our client's head office in Windsor, Ontario.

The successful candidate will assist with device deployments, onboarding and offboarding activities, asset management, inventory tracking, and day-to-day IT operations. The role also supports office moves, workstation deployments, equipment installations, and other hands-on IT activities to ensure employees have the tools and technology required to work effectively.

This position offers excellent exposure to enterprise technologies including Microsoft 365, Intune, Entra ID, endpoint management, networking, cybersecurity, and IT infrastructure, making it an ideal opportunity for someone looking to grow their career in systems administration and IT operations.

Roles & Responsibilities

Work directly with the WT&DEX team to provide technical support to staff located Windsor
Provide first and second level Help Desk support onsite to our offices as part of our onsite essential services team.
Troubleshoot problems reported by customers in various business areas and Information Technology related to desktop computers, laptops, and mobile devices.
Help maintain inventory, build, and deploy endpoint devices following documented and automated procedures ensuring the highest levels of quality are maintained throughout the asset’s life cycle.
Assist customers in the setup and configuration of their personal computer or related endpoint devices.
Provide instructions to customers regarding the basic use of personal computers and the corporate network.
Install software products and product upgrades on personal computers or related devices.
Research new personal computer products for prospective use.
Read industry publications regarding the provision of personal computer technical support.
Assist Network & Host Computing Infrastructure staff as required.
Align with corporate policies.
The ability and willingness to work extended hours to provide onsite and remote support is required.

Must-Have Skills & Qualifications

Prior experience providing end-user technical support in a corporate, healthcare, retail, or managed services environment.
Strong troubleshooting experience supporting Windows 11 desktops and laptops.
Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, Copilot, PowerBI, and SQL Server.
Knowledge of Active Directory and user account administration, including password resets, account unlocks, group membership management, and MFA support.
Experience performing workstation deployments, hardware installations, asset management, and user onboarding activities.
Windows Server Remote Desktop Support
Experience configuring and troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
Support employee onboarding and offboarding activities, including account provisioning, access management, device deployment, and asset recovery. Coordinate new hire setup by preparing laptops, peripherals, software, user accounts, and required system access.
Maintain accurate asset inventory, equipment assignments, software licensing records, and technical documentation while creating knowledge base articles and documenting recurring issues and resolutions.
Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.
Ability to prioritize competing requests and work independently in a fast-paced environment.
Valid G driver's license and ability to travel between office, clinic, and pharmacy locations as required.

Physical Requirements

Ability to safely lift, carry, and move IT equipment weighing up to 50 pounds.
Perform workstation deployments, desk setups, and hardware installations in office environments.
Assist with office relocations, desk moves, technology refreshes, and equipment transfers between locations.
Ability to work under desks, connect cabling, install monitors, docking stations, and peripheral equipment as required.

Apply About employer

More about this job

Responsibilities

Provide onsite first- and second-level technical support to employees, troubleshooting computers, laptops, mobile devices, software, peripherals, and network-related issues. Deploy and maintain endpoint devices, manage inventory and user access, support onboarding and office moves, and document recurring issues and resolutions.

Requirements

Candidates need corporate or comparable end-user support experience, strong Windows 11 and Microsoft 365 troubleshooting skills, and familiarity with Active Directory, remote desktop support, device deployments, and asset management. Strong customer service, the ability to work independently and extended hours, a valid G driver's license, and the ability to lift and move equipment weighing up to 50 pounds are required.

Skills

Windows 11 Troubleshooting
Microsoft 365 Support
Active Directory Administration
User Account Administration
Windows Server Remote Desktop Support
Endpoint Deployment
Hardware Installation
Asset Management
User Onboarding and Offboarding
Printer and Peripheral Support
Mobile Device Support
Microsoft Intune
Entra ID
Customer Service
Technical Documentation
IT Operations

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Copilot
Power BI
SQL Server
Active Directory
Microsoft Intune
Entra ID
Windows Server
Remote Desktop
Endpoint Management
Help Desk
IT Operations
Endpoint Deployment
Device Configuration
Asset Management
Inventory Tracking
User Account Administration
Multi-Factor Authentication
Onboarding
Offboarding
Hardware Installation
Printer Support
Mobile Devices
Network Support
Cybersecurity
Knowledge Base Documentation

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