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Added 10 mins ago
Reconciliation Analyst
Computershare Canada
Montreal, QC
Full-time
Perform daily, high-volume account reconciliations using automated reconciliation software, internal recordkeeping systems, and external bank account data, within required timelines and in…
Added 10 mins ago
Unifor #26/27-01 Temporary Programmer Analyst (External Posting)
Windsor-Essex Catholic District School Board
Windsor, ON
Temporary
Reporting to the Senior Manager of Information Technology or designate, the Programmer Analyst will provide support, analysis, recommendations, and development of applications and…
Added 11 mins ago
Quality Assurance Analyst 2
Symcor
Mississauga, ON
Leads and/or conducts quality assurance testing of business software applications and/or smaller projects to ensure reliability, functionality, and successful implementation in accordance…
Added 26 mins ago
Senior Financial Analyst
CanCap Management Inc.
Toronto, ON
$75,000 to $90,000 CAD / year
Full-time
CanCap has the immediate need for a skilled and energetic Senior Financial Analyst, reporting to the Manager, Finance. The Senior Financial Analyst will play an important role in the…
Added 26 mins ago
Quality Assurance Analyst
Government of New Brunswick
Fredericton, NB
Full-time
The Quality Assurance Analyst will play a key role in ensuring the quality, stability, and reliability of applications. You will work closely with development, business, and support teams…
Added 26 mins ago
Reconciliation Analyst
Computershare
Montreal, QC
Full-time
Perform daily, high-volume account reconciliations using automated reconciliation software, internal recordkeeping systems, and external bank account data, within required timelines and in…
Added 26 mins ago
IT Systems Analyst - Halifax, NS
Stewart McKelvey
Halifax, NS
Full-time
We are currently seeking an IT Systems Analyst to join our Information Technology team based in the Firm’s Halifax, NS office.
Added 26 mins ago
Business Application Analyst III
TD
Toronto, ON
Full-time
Added 26 mins ago
Java Developer, TD Securities
TD
Toronto, ON
Full-time
Work closely with Business Analyst to translate business requirements into technical solutions.
Added 40 mins ago
Business System Analyst - LMS / VAM Specialist : Toronto ON (Hybrid) : Full time
AceStack
Toronto, ON
Full-time
Job Role : Business System Analyst - LMS / VAM Specialist
Added 42 mins ago
Production Coordinator
Canada Goose
Winnipeg, MB
Full-time
Collaborate with Production Analyst for a successful and accurate Inventory Sweep.
Added 42 mins ago
Applications Support Analyst - Assistant Vice President
Citi
Mississauga, ON
Full-time
The Applications Support Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes…
Added 42 mins ago
Senior Actuarial Analyst - Pricing Modelling
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…relevant academic or work experience. They will mentor Actuarial Analyst colleagues while applying their knowledge to complex actuarial analysis in the pursuit of solving business issues…
Added 42 mins ago
Product Owner, Client lifecycle Management Applications
CIBC
Toronto, ON
Full-time
…user stories and requirements, and work closely with Business Analyst Leads, Development Managers, Scrum Masters, Project Managers, and delivery teams. You'll act as the primary…
Added 42 mins ago
Analyst, Global Investment Banking
CIBC
Toronto, ON
Full-time
…to provide progressive, on-the-job training. The role of an Analyst within CIBC’s Mergers & Acquisitions (M&A) Investment Banking group is challenging and fast-paced. It requires…
Added 42 mins ago
Business Analyst
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Associate Director, Enrolment Systems & Compliance, the Business Analyst supports the systems maintenance and operations portfolio to ensure quality customer service and…
Added 42 mins ago
Full-time Senior Data and Analytics Systems Analyst
Algonquin College
Ottawa, ON
Full-time
The Senior Data and Analytics Systems Analyst provides senior hands-on technical analysis, design, development, integration, implementation, and production support for the College's…
Added 42 mins ago
Implementation Analyst
LifeWorks
Fredericton, NB · Halifax, NS
Full-time
We are looking for an Implementation Analyst to join our team! In this role, you play a crucial role in providing analytical and technical support to clients, plan members and the…
Added 42 mins ago
Senior Quality Assurance Analyst
Intact FC
Toronto, ON
Full-time
We’re looking for a Senior QA Analyst to join our growing team!
Added 56 mins ago
Supply Chain Analyst
Gordon Food Service
Milton, ON
Full-time
Executes fulfillment plans for a specified division utilizing GFS forecasting/replenishment system and other software applications. Manages inventory and develops strategies to drive…
Added 56 mins ago
Senior Financial Analyst
Hexagon
Calgary, AB
Full-time
Hexagon’s Autonomous Solutions division is looking for a Senior Financial Analyst to join our team in Calgary, AB or Tucson, AZ. Reporting to the Senior Manager FP&A this role will support…
Added 1 hour ago
Business Development Manager
Rillo
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
…development team. The group partners with established, owner-led software companies and has built a sizeable portfolio through direct relationships with founders rather than…
Added 1 hour ago
Data Migration Specialist
ClearRisk
St. John's, NL
Full-time
This is not strictly a software development role, nor is it a traditional test/QA role. It is a role for someone who is obsessed with getting data right, and who wants to understand why a…
Added 1 hour ago
Senior Business Analyst – Pension Transformation
Mariner
NB · NS
We are seeking a Senior Business Analyst to support a complex Pension Transformation initiative on a short-term client project, with an immediate start preferred. This role will work across…
Added 1 hour ago
Product Owner II (1 Year Contract)
The Corporation of the City of Markham
Markham, ON
$96,257 to $129,223 CAD / year
Full-time · Temporary

OnX

Senior Technical Support Specialist

Windsor, ON, Canada

Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

OnX Canada is working with a major health insurance provider seeking a customer-focused and technically skilled L2 Technical Analyst to provide exceptional support to employees across corporate environments.

This is an initial 6-month contract - with the ability to extend or transition to fulltime.

This role requires your fully onsite at our client's head office in Windsor, Ontario.

The successful candidate will assist with device deployments, onboarding and offboarding activities, asset management, inventory tracking, and day-to-day IT operations. The role also supports office moves, workstation deployments, equipment installations, and other hands-on IT activities to ensure employees have the tools and technology required to work effectively.

This position offers excellent exposure to enterprise technologies including Microsoft 365, Intune, Entra ID, endpoint management, networking, cybersecurity, and IT infrastructure, making it an ideal opportunity for someone looking to grow their career in systems administration and IT operations.

Roles & Responsibilities

Work directly with the WT&DEX team to provide technical support to staff located Windsor
Provide first and second level Help Desk support onsite to our offices as part of our onsite essential services team.
Troubleshoot problems reported by customers in various business areas and Information Technology related to desktop computers, laptops, and mobile devices.
Help maintain inventory, build, and deploy endpoint devices following documented and automated procedures ensuring the highest levels of quality are maintained throughout the asset’s life cycle.
Assist customers in the setup and configuration of their personal computer or related endpoint devices.
Provide instructions to customers regarding the basic use of personal computers and the corporate network.
Install software products and product upgrades on personal computers or related devices.
Research new personal computer products for prospective use.
Read industry publications regarding the provision of personal computer technical support.
Assist Network & Host Computing Infrastructure staff as required.
Align with corporate policies.
The ability and willingness to work extended hours to provide onsite and remote support is required.

Must-Have Skills & Qualifications

Prior experience providing end-user technical support in a corporate, healthcare, retail, or managed services environment.
Strong troubleshooting experience supporting Windows 11 desktops and laptops.
Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, Copilot, PowerBI, and SQL Server.
Knowledge of Active Directory and user account administration, including password resets, account unlocks, group membership management, and MFA support.
Experience performing workstation deployments, hardware installations, asset management, and user onboarding activities.
Windows Server Remote Desktop Support
Experience configuring and troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
Support employee onboarding and offboarding activities, including account provisioning, access management, device deployment, and asset recovery. Coordinate new hire setup by preparing laptops, peripherals, software, user accounts, and required system access.
Maintain accurate asset inventory, equipment assignments, software licensing records, and technical documentation while creating knowledge base articles and documenting recurring issues and resolutions.
Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.
Ability to prioritize competing requests and work independently in a fast-paced environment.
Valid G driver's license and ability to travel between office, clinic, and pharmacy locations as required.

Physical Requirements

Ability to safely lift, carry, and move IT equipment weighing up to 50 pounds.
Perform workstation deployments, desk setups, and hardware installations in office environments.
Assist with office relocations, desk moves, technology refreshes, and equipment transfers between locations.
Ability to work under desks, connect cabling, install monitors, docking stations, and peripheral equipment as required.

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More about this job

Responsibilities

Provide onsite first- and second-level technical support to employees, troubleshooting computers, laptops, mobile devices, software, peripherals, and network-related issues. Deploy and maintain endpoint devices, manage inventory and user access, support onboarding and office moves, and document recurring issues and resolutions.

Requirements

Candidates need corporate or comparable end-user support experience, strong Windows 11 and Microsoft 365 troubleshooting skills, and familiarity with Active Directory, remote desktop support, device deployments, and asset management. Strong customer service, the ability to work independently and extended hours, a valid G driver's license, and the ability to lift and move equipment weighing up to 50 pounds are required.

Skills

Windows 11 Troubleshooting
Microsoft 365 Support
Active Directory Administration
User Account Administration
Windows Server Remote Desktop Support
Endpoint Deployment
Hardware Installation
Asset Management
User Onboarding and Offboarding
Printer and Peripheral Support
Mobile Device Support
Microsoft Intune
Entra ID
Customer Service
Technical Documentation
IT Operations

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Copilot
Power BI
SQL Server
Active Directory
Microsoft Intune
Entra ID
Windows Server
Remote Desktop
Endpoint Management
Help Desk
IT Operations
Endpoint Deployment
Device Configuration
Asset Management
Inventory Tracking
User Account Administration
Multi-Factor Authentication
Onboarding
Offboarding
Hardware Installation
Printer Support
Mobile Devices
Network Support
Cybersecurity
Knowledge Base Documentation

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