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CE
Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
Capgemini Engineering
Montreal, QC
- Full-time
Une connaissance détaillée des opérations, de l'ingénierie et de la maintenance des compagnies aériennes est un atout.
Added just now
CE
Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
Capgemini Engineering
Montreal, QC
- Full-time
Une connaissance détaillée des opérations, de l'ingénierie et de la maintenance des compagnies aériennes est un atout.
Added just now
PH
Pediatric Emergency Physician(s), Division of Pediatric Emergency Medicine - BC Children's Hospital & UBC
Provincial Health Services Authority
Vancouver, BC
- Part-time
…Medicine at UBC, participate in Divisional and Departmental operations initiatives and staff meetings, and to support clinical and health services research of the division. Successful…
Added just now
A
Information Technology (IT) Support Specialist
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…problem-solving skills to join our team. As a Technology Support Specialist, you will play deliver hands on support across the organization. While performing this role, you will demonstrate…
Added just now
JC
Bilingual French Client Service Specialist
JPMorgan Chase & Co.
Toronto, ON
- Full-time
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading…
Added 15 mins ago
RB
Banking Advisor - Toronto Downtown (Bilingual: English and Cantonese/Mandarin/French/Vietnamese/Spanish)
Royal Bank of Canada
Toronto, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Night
Shoppers Drug Mart
Toronto, ON
- Part-time
Added 1 hour ago
R
Banking Advisor - Toronto Downtown (Bilingual: English and Cantonese/Mandarin/French/Vietnamese/Spanish)
RBC
Toronto, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
New Westminster, BC
- Full-time
Dedicated clinic manager and HR director to assist with daily operations
Added 1 hour ago
SP
Field Service Engineer
STQ Partners
ON · Ontario, Canada
- Full-time
STQ Partners is partnering with a leading industrial robotics manufacturer to recruit a Field Service Engineer to support its growing robotics and automation operations.
Added 1 hour ago
CE
Airframe Design Repair Engineer (In-service)
Capgemini Engineering
Montreal, QC
- Full-time
Une connaissance détaillée des opérations, de l'ingénierie et de la maintenance des compagnies aériennes est un atout.
Added 2 hours ago
HG
Sales & Operations Manager (Branch Manager)
HUAYEE GROUP CANADA INC.
Mississauga, ON
- Full-time
Job Title: Sales & Operations Manager (Branch Manager)
Added 2 hours ago
AH
Patient Flow & System Coordination Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
The Integrated Operations Centre (IOC) is the centralized hub supporting patient flow, access, and capacity management across the Edmonton Health Corridor. As the corridor's "care traffic…
Added 3 hours ago
B
Facility Services Specialist (Hybrid)
BGIS
Markham, ON
- Full-time
The Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting…
Added 5 hours ago
PH
Pediatric Emergency Physician(s), Division of Pediatric Emergency Medicine - BC Children's Hospital & UBC
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Medicine at UBC, participate in Divisional and Departmental operations initiatives and staff meetings, and to support clinical and health services research of the division. Successful…
Added 5 hours ago
NA
SAFETY AND OCCUPATIONAL HEALTH SPECIALIST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will review and approve all operating and emergency procedures pertaining to Radiological Affairs Support Program operations.
Added 6 hours ago
A
Creative Delivery Specialist, Retail Marketing and Production [AQ-24243]
Aquent
Toronto, ON · Scarborough, ON
- $29 to $35 CAD / hour
- Contract
Experience supporting large national or multi-location retail operations.
Added 6 hours ago
T
City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
…customers, is looking for a motivated and customer-focused City Specialist to support its growing presence in Edmonton,…
Added 6 hours ago
H
My Connection Specialist
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Reporting to the Manager of Staff Services Inquiry Center, the Specialist is responsible for supporting the Inquiry Services team and Inquiry Services Representatives in…
Added 6 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment…
Added 6 hours ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
Stays current with new products and enhancements, and their integration into application and operations
Added 7 hours ago
SR
Operations Manager
STRIVE Recruitment Inc.
Peterborough, ON
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Technology, and Manufacturing Operations.…
Added 7 hours ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
This position reports to Head of Project Management Operations in equipment installation group and will be based in Southwestern Ontario. This role will cover projects primarily in Ontario…
Added 7 hours ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
This position reports to Head of Project Management Operations in equipment installation group and will be based in Southwestern Ontario. This role will cover projects primarily in Ontario…

OnX

Sr. Lead Specialist-Sales Support

Ottawa, ON, Canada

Pay range: $65,000-80,000 CAD Compensation · Full-time

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Job details

Pay: Pay range: $65,000-80,000 CAD Compensation
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

OnX has helped organizations across Canada solve complex technology challenges - combining deep technical expertise with local insight and long-term client relationships. OnX's capabilities span cloud, cybersecurity, digital infrastructure, data, AI, and managed services, with a track record of trust from Fortune 500 clients in highly regulated industries. OnX brings enterprise-scale resources with the accountability and flexibility of a partner who stays with clients at every stage - from first assessment through everyday operations.

Essential Functions

Support Account Executive and Existing Territory

Act as a strategic support partner to the sales team across the end-to-end sales lifecycle
Address client inquiries promptly and professionally, providing comprehensive information about our products and services.
Ensure client satisfaction through effective communication and problem-solving.
Ensure accuracy and timeliness of sales documentation, pricing, and approvals
Coordinate with Account Managers, SA’s, Operations, Finance and Legal, to support deal closure and execution
Maintain and update CRM systems to ensure data integrity and visibility
Support with renewals, upsell, cross-sell, and customer onboarding activities

Quote and Order Processing

Prepare accurate quotes and process orders efficiently.

Collaborate with the sales team and infrastructure solution Architect to tailor solutions that meet client needs.

Work closely with the Manufacturers & Distributors to secure and obtain pricing.

Understanding of IT Solutions and Partner Programs

Stay abreast of current IT solutions and vendor partner programs.

Provide expert guidance to clients on product offerings and compatibility.

Building Client, Manufacturer and Distribution Relationships

Cultivate strong relationships with clients, understanding their business needs and challenges.

Act as a trusted advisor, offering solutions that align with client objectives.

Cultivate strong relationships with our Vendors and Distributors.

Cross-Functional Collaboration

Work collaboratively with various departments, including operations, logistics, and technical support team.

Ensure seamless communication and coordination to enhance overall customer experience.

Team Player

Actively contribute to the success of the sales team through collaboration and knowledge sharing.

Foster a positive and supportive team environment.

Attention to Detail and Multitasking

Demonstrate meticulous attention to detail in quote preparation and order processing.

Effectively manage and support multiple opportunities concurrently.

Specific skill requirements:

Excellent customer service experience
5-10 years’ experience within the IT community working with both vendors and distributors.
Good verbal and written communication skills in English
Strong interpersonal skills and positive attitude

Competencies in the following are essential:

Must have Customer and Vendor/Manufacturer relations experience.
Customer focused
Self-motivated / initiative
Competitive, problem solver with a get it done type attitude
Eagerness to learn and technical aptitude is a must
Ability to work both independently or as part of a team
Ability to work well under pressure in order to meet tight deadlines
Must be located in GTA

Education

Two years of College or Technical School resulting in an associate’s degree or equivalent (Not mandatory)

Experience

5 to 10 year’s experience

Supervisory Responsibilities

No Supervisory Responsibility

Pay range: $65,000-80,000 CAD Compensation

The pay range set out above reflects OnX's anticipated compensation for this position at the time of posting. The successful candidate's base pay will be determined within this range, taking into account factors such as primary work location, role scope and responsibilities, required qualifications, and the individual's experience, education, skills, and knowledge. OnX does not request or rely on a candidate's salary history in setting compensation for this role. Certain positions may also be eligible for additional compensation, such as discretionary bonuses or sales-based variable pay, in accordance with the applicable plan terms. OnX uses artificial intelligence tools to screen, assess, or select applicants as part of the hiring process for this position. This posting is for a position that does not yet exist and is being advertised in anticipation of future need.

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More about this job

Responsibilities

Support account executives and sales teams throughout the sales lifecycle, including client inquiries, quotes, orders, pricing, approvals, and CRM updates. Coordinate with clients, vendors, distributors, and internal teams to support deal closure, renewals, onboarding, and a positive customer experience.

Requirements

Requires 5–10 years of experience in the IT community working with vendors and distributors, along with customer and vendor/manufacturer relationship experience. Candidates should have strong English communication and interpersonal skills, technical aptitude, attention to detail, and the ability to work independently or collaboratively under tight deadlines; an associate degree or equivalent is listed as not mandatory.

Skills

Customer Service
Sales Support
Vendor Relations
Quote Preparation
Order Processing
Pricing Coordination
Sales Documentation
CRM Data Management
Renewals
Upselling
Cross-Selling
Customer Onboarding
Cross-Functional Collaboration
Problem-Solving
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

IT Solutions
Cloud
Cybersecurity
Digital Infrastructure
Data
Artificial Intelligence
Managed Services
Sales Lifecycle
Account Executives
Account Managers
CRM
Sales Documentation
Pricing
Approvals
Quote Processing
Order Processing
Vendor Partner Programs
Manufacturers
Distributors
Renewals
Upselling
Cross-Selling
Customer Onboarding
Solution Architecture
Operations
Logistics
Finance
Legal
Technical Support

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