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Added 5 mins ago
U
Senior Accountant
UPTIME
Surrey, BC
- Internship
Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our…
Added 35 mins ago
N
FIELD SERVICE TECHNICIAN (ELECTRICAL)
NPAworldwide
AB · Edmonton, AB
- Full-time
Access to a strong internal support network, including 24/7 customer service, technical, and factory support.
Added 35 mins ago
N
FIELD SERVICE TECHNICIAN (ELECTRICAL)
NPAworldwide
Fort McMurray, AB
- Full-time
Access to a strong internal support network, including 24/7 customer service, technical, and factory support.
Added 35 mins ago
MD
Sign Language Interpreter
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
To facilitate proper years of service crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year…
Added 35 mins ago
CF
Electrical Estimator
Cornell Feenstra Electric
West Lincoln, ON
- Full-time
Company Description Cornell Feenstra Electric is a full-service electrical contracting company serving Niagara and surrounding communities. The team delivers a wide range of electrical…
Added 35 mins ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
Our client is an established Burlington automotive service business handling everything from routine maintenance and diagnostics through brakes, suspension, steering, transmission work,…
Added 50 mins ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
Added 50 mins ago
FT
Automotive Service Advisor
Fountain Tire
Thunder Bay, ON
- Other
At Fountain Tire Thunder Bay, we’re committed to delivering exceptional customer service and trusted automotive expertise. We’re currently looking for an experienced, customer-focused…
Added 1 hour ago
J
Senior Commercial Lines CSR - Insurance
JobsMedia.io
St. Catharines, ON
- Full-time
Service Excellence: Manage the day-to-day service needs of a commercial portfolio.
Added 1 hour ago
J
Accounting firm manager - business services
JobsMedia.io
Montreal, QC
- Full-time
Sort the technical problems in order to help the employee with established procedures
Added 1 hour ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
…knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will manage client accounts, process policy updates, and recommend tailored coverage…
Added 1 hour ago
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Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 1 hour ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Technical Skills: AMF certification for commercial insurance, knowledge of property insurance policies. Civil liability and cyber insurance are strong assets.
Added 1 hour ago
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Inspector Level C (CGSB MT2 and PT2 required) - Nuclear Industry
BWXT
Cambridge, ON
- Internship
BWXT Canada Ltd. is a world leader in design, engineering, manufacture, construction and service of nuclear power generation equipment. As a supplier of innovative, high-quality nuclear…
Added 1 hour ago
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NDE Inspector Level B (nuclear industry) 1
BWXT
Cambridge, ON
- Full-time
BWXT Canada Ltd. is a world leader in design, engineering, manufacture, construction and service of nuclear power generation equipment. As a supplier of innovative, high-quality nuclear…
Added 1 hour ago
E
Spécialiste infrastructure / Infrastructure Specialist
Eaton
Brossard, QC
- Full-time
Added 1 hour ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
…being the person others can rely on for complex processing, technical insurance questions, and day-to-day…
Added 1 hour ago
VE
Technician – Technical Support and After-Sales Service
Volts Energies
Laval, QC
- Full-time
We are looking for a Technical Support Technician to provide customer assistance, track service cases, and coordinate warranties.
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…on-site. This may involve coordinating communication between Service Managers, Area Managers, the Call Center, Parts Distribution and the…
Added 2 hours ago
Supplier Quality Engineer
Westerkirk
Calgary, AB
Strive to achieve world class levels of customer service in every interaction our clients have with DHC.
Added 2 hours ago
Systems Engineering
BWXT
Peterborough, ON
Reporting to the Systems Engineering Manager, this role entails supporting the technical direction for the overall project and supporting technical interfacing to both internal and external…
Added 3 hours ago
TI
Repair Technician 2
TTI, Inc.
Georgina, ON · Ontario Service Hub
- Full-time
The Repair Technician 2 will perform repair and/or service work of Company products in accordance with prescribed procedures. The job requires using a variety of hand tools and small power…
Added 3 hours ago
Estimator
Kirmac Collision and Autoglass
Maple Ridge, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 3 hours ago
Auto Body Apprentice
Kirmac Collision and Autoglass
Kelowna, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 3 hours ago
Service Technician - Subaru L1
The Jim Pattison Auto Group
Winnipeg, MB
The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal…

Onyx-Fire Protection Services Inc.

Account Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you a people person who enjoys solving problems and building lasting relationships? Are you ready to kick-start your career with a growing company in a vital industry?

Onyx-Fire Protection Services Inc., a national leader in fire protection, is expanding and looking for multiple motivated Account Managers to join our team!

We’re seeking career professionals who are eager to grow in account management and take on new challenges.

What You’ll Do

Build and maintain strong relationships with clients across your assigned accounts.
Manage service contracts and ensure client satisfaction through proactive communication.
Share inspection results and help clients understand issues with their fire protection systems.
Support clients in staying compliant with safety regulations and industry codes.
Coordinate with our Operations team to ensure timely and effective service delivery.
Track account performance and ensure consistent, high-quality service.
Assist the Sales team in identifying and onboarding new business opportunities.
Learn to negotiate service terms that benefit both the client and Onyx-Fire.
Work toward goals related to client satisfaction, retention, and company growth.

What We’re Looking For

3–5 years in a client-facing role with responsibility for customer satisfaction and retention.
Exposure to Fire Protection, Electrical, Mechanical, or Technical Trades is an asset (not required).
Demonstrated ability to quickly learn technical concepts (codes, compliance, etc.).
Confident communicator with clear phone presence and professional email etiquette.
Strong multitasking and organizational skills in a fast-paced environment.
Proficient in Microsoft Office (Word, Excel, PowerPoint); CRM experience (Dynamics is a plus).
Coachable, open to feedback, and eager to learn the business.
Builds rapport easily with clients, strong listener with attention to detail.
Problem solver who adapts to challenges and delivers solutions.
Ambitious, competitive, and goal oriented.

What We Offer

Supportive, family-oriented team environment where collaboration is key.
Unlimited career growth opportunities in a rapidly expanding company.
Training and mentorship programs led by experienced professionals to help you thrive.
Comprehensive benefits package after just 3 months.
Direct access to leadership and an open-door culture that values your ideas.
Competitive first-year earnings: make up to 70,000–$75,000 in your first year
Performance-driven rewards: Achieve your KPIs and unlock even more earning potential/bonus

This role will remain open to build a pipeline of potential candidates; however, we are not actively recruiting for immediate hire at this time.

Why Join Onyx-Fire Protection Services?

We’re more than just a company - we’re a community. With our headquarters in Mississauga and branches across Canada, we’re trusted by clients nationwide. We’re proud of our high-performance culture and are committed to helping our people grow and succeed.

Onyx-Fire Protection Services is an equal opportunity employer committed to fair and respectful treatment of all individuals. We value diversity as a strength and strive to create an inclusive workplace. In accordance with provincial legislation and our Accommodation Policy, we welcome accommodation requests throughout the hiring process.

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More about this job

Responsibilities

Manage client relationships and service contracts, communicate inspection results, and help clients maintain compliance with safety regulations and industry codes. Coordinate service delivery with Operations, monitor account performance, support new business opportunities, and work toward client satisfaction, retention, and growth goals.

Requirements

Requires 3–5 years of client-facing experience with responsibility for customer satisfaction and retention; experience in fire protection or related technical trades is an asset but not required. Candidates should communicate confidently, learn technical concepts quickly, use Microsoft Office and preferably CRM software, and demonstrate strong organization, listening, problem-solving, adaptability, and goal orientation.

Skills

Account Management
Customer Satisfaction
Customer Retention
Contract Management
Proactive Communication
Technical Learning
Regulatory Compliance
Coordination
Negotiation
Problem Solving
Organization
Multitasking
Microsoft Office
CRM
Sales Support

Benefits

Career Growth Opportunities
Training and Mentorship
Performance-Driven Rewards and Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Fire Protection
Account Management
Client Relationships
Service Contracts
Customer Satisfaction
Customer Retention
Inspection Results
Safety Regulations
Industry Codes
Compliance
Operations Coordination
Account Performance
Service Delivery
Sales Support
Business Development
Negotiation
Microsoft Office
Word
Excel
PowerPoint
CRM
Dynamics
Electrical Trades
Mechanical Trades
Technical Trades
Key Performance Indicators

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