Account Manager, Major Accounts - New York Market

Account Manager, Major Accounts - New York Market

Based in Montréal | Travel to our New York showroom every two weeks

We’re looking for a relationship-driven Account Manager based in Montréal to help manage and grow our major accounts in New York. You’ll work directly with company leadership, sharing responsibility for key customer relationships and welcoming buyers to our New York showroom.

This role is ideal for someone who excels at building lasting relationships, identifying growth opportunities, and delivering attentive, reliable account management.

What you’ll do

• Manage and develop major New York accounts alongside company leadership.
• Travel to our New York showroom every two weeks to host buyers, present collections, and conduct account meetings. Flights and business travel expenses are covered by the company.
• Coordinate showroom appointments and prepare for customer visits.
• Serve as a trusted point of contact for buyers, understanding their priorities and anticipating their needs.
• Identify opportunities to grow existing accounts and strengthen long-term partnerships.
• Prepare presentations and proposals, support negotiations, and follow up on orders and commitments.
• Coordinate with internal teams to ensure customer expectations are met and issues are resolved promptly.
• Maintain accurate account information, forecasts, and meeting follow-ups.
• Share customer feedback and market insights to help guide business decisions.

What you bring

• Experience in account management, including responsibility for major accounts.
• Strong relationship-building, presentation, and negotiation skills.
• The ability to work closely with leadership while independently managing your accounts, priorities, and follow-through.
• Strong organization, attention to detail, and accountability.
• Confidence hosting buyers and representing the business in a showroom setting.
• Strong professional English communication skills.
• Availability to be based in Montréal and travel to our New York showroom every two weeks.
• Experience with the New York market or showroom account management is an asset.

What we offer

• Direct responsibility for important customer relationships.
• A close working partnership with company leadership.
• The opportunity to grow a strategically important market and make a visible impact.
• Company-paid travel to our New York showroom every two weeks.

How to apply

Send your résumé and a brief introduction highlighting your experience managing major accounts, developing customer relationships, and driving account growth.