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Added 8 mins ago
8C
Heavy Truck Mechanic
8784884 Canada Inc
Ottawa, ON
- $40 to $48 CAD / hour
- Full-time
At CFT Recycling, we’re a locally owned leader in scrap metal recycling, dedicated to building a cleaner, greener future. Our team works together to provide exceptional recycling services…
Added 8 mins ago
CF
Inside Sales and Service Representative
Calgary Fasteners Tool
Nanaimo, BC
- Up to $21.54 CAD / hour
…Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key…
Added 8 mins ago
BS
Regional Manager (Food Service)
Bento Sushi
Ottawa, ON
- Up to $60,000 CAD / year
- Full-time
…performance goals, and uphold the high standard of food safety, customer service, reputation. The ideal candidate will be a strategic leader with strong operational expertise and a passion…
Added 8 mins ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
…of the branch, including operations, production, sales and customer relationships, quality, safety, inventory, shipping and receiving, purchasing, and financial…
Added 8 mins ago
WG
Controller
WGI Group
Winnipeg, MB
- Full-time
Reporting to the Director of Finance, the Controller is a hands-on leader who combines strong technical accounting knowledge with sound business judgment. You'll have the opportunity to…
Added 8 mins ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and…
Added 8 mins ago
Sales Associate
EssilorLuxottica Group
ON · Markham, ON
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 23 mins ago
A
Sales Development Representative
Ask-AI
Toronto, ON
- Full-time
…highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating…
Added 36 mins ago
AS
Senior Data Scientist
AgileGrid Solutions
Canada
- Full-time
…to delivering innovative banking solutions and exceptional customer service. With a rich history of serving individuals, businesses, and communities across Canada, the bank prides itself on…
Added 36 mins ago
EI
Assistant, Commercial Underwriting
Economical Insurance
AB · Edmonton, AB
- Full-time
Reporting to the Team Leader of Technical Processing, you will be responsible for contributing to achieving Processing Center’s service targets, by proactively and consistently working…
Added 37 mins ago
Leader de Plancher Temporaire - Carrefour Laval
Lush Handmade Cosmetics
Laval, QC
We are searching for a dynamic and team oriented individual to join our team in a Floor Leader position. As a Floor Leader at Lush you bring enthusiasm and passion for the Lush brand…
Added 37 mins ago
KP
Vice President, Business Development
Kye Pharmaceuticals
Toronto, ON
- Full-time
Reporting to the CEO, the successful candidate will join an entrepreneurial team with high accountability to enhance customer and enterprise value by growing the portfolio of licensed and…
Added 53 mins ago
NS
IT Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- Full-time
Netdigix Systems is a recognized leader in IT Managed Services, Cloud Hosting, and IT Project Consulting across Vancouver and the Lower Mainland. We deliver proactive, SLA-driven IT support…
Added 1 hour ago
LF
Leader de Plancher Temporaire - Carrefour Laval
Lush Fresh Handmade Cosmetics North America
Laval, QC
- Part-time
We are searching for a dynamic and team oriented individual to join our team in a Floor Leader position. As a Floor Leader at Lush you bring enthusiasm and passion for the Lush brand…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Fernie, BC
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
Added 1 hour ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
…highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
Added 1 hour ago
C5
Finance Operations Manager
Culligan 525SK
Lloydminster, SK
- $45,000 to $65,000 CAD / year
- Full-time
…future of a growing organization. We are seeking a financial leader who can combine strategic thinking, operational excellence, and strong people…
Added 2 hours ago
EP
Warehouse Worker (Afternoon Shift)
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
…essential industries across Canada. As a national industry leader, our business depends on the people who keep our operations moving every day. That’s why we offer opportunities for growth,…
Added 2 hours ago
Q
Manager, Technical Support – Projects & Services (Global)
Qualitrol
Toronto, ON
- Full-time
Ensure consistent global technical capability, response quality, and customer experience
Added 2 hours ago
TC
Continuous Improvement Engineer
TMC Canada
Milton, ON
- Full-time
The Customer Experience Engineer (CEE) is responsible for elevating customer satisfaction and driving operational excellence for the Distribution Center. This role leads continuous…
Added 2 hours ago
EB
Beauty Advisor-The Cosmetic Company Store- Seasonal Part time- Nisku,AB
ELC Beauty LLC
Nisku, AB
- Part-time
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with…
Added 2 hours ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
…river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau…
Added 2 hours ago
DI
Assistant, Commercial Underwriting
Definity Insurance Company
Edmonton, AB
- Full-time
Reporting to the Team Leader of Technical Processing, you will be responsible for contributing to achieving Processing Center’s service targets, by proactively and consistently working…
Added 2 hours ago
J
Assistant Production Manager, Canada
Jungbunzlauer
Port Colborne, ON
- Full-time
At Jungbunzlauer Canada Inc. the Xanthan Team Leader holds a critical leadership role in production and operations of the Xanthan Plant. Using strong skills and knowledge of…

Opal Hospitality

Operations Manager

St. John's, NL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description

DoubleTree by Hilton is an upscale hotel brand within Hilton that focuses on providing comfortable, contemporary accommodations for business and leisure travelers. Guests are welcomed with the brand’s signature warm chocolate chip cookies and benefit from the award-winning Hilton Honors loyalty program. With more than 375 properties in key gateway cities, metropolitan areas, and vacation destinations worldwide, DoubleTree by Hilton is part of Hilton Worldwide, a global hospitality leader with a diverse portfolio of well-known hotel brands. Hilton has a long-standing tradition of delivering exceptional guest experiences across thousands of properties in over 90 countries and territories. Team members join a global organization committed to service excellence, innovation, and career growth opportunities.Role Description The Operations Manager is a full-time, on-site role based at the DoubleTree by Hilton in St John’s, NL. This role oversees day-to-day hotel operations, ensuring efficient front-of-house and back-of-house activities, consistent service standards, and a smooth guest experience. Responsibilities include managing departmental performance, monitoring operational procedures, coordinating with housekeeping, front desk, and maintenance teams, and supporting staff scheduling and resource allocation. The Operations Manager analyzes occupancy and revenue trends, assists with budgeting and cost control, and helps implement brand and safety standards. This role also focuses on staff coaching, resolving guest issues, maintaining compliance with company policies, and collaborating with leadership to drive operational improvements and guest satisfaction.

Qualifications

Operations and leadership skills: Experience in hotel or hospitality operations, team supervision, and cross-functional coordination.
Customer service and guest relations skills: Ability to manage guest inquiries, resolve issues promptly, and maintain high service standards.
Organizational and time management skills: Proven capability to handle multiple priorities, oversee daily workflows, and meet operational deadlines.
Financial and analytical skills: Familiarity with budgeting, cost control, revenue metrics, and performance reporting.
Communication and interpersonal skills: Strong verbal and written communication, with the ability to collaborate effectively with diverse teams.
Compliance and safety awareness: Knowledge of hotel policies, health and safety regulations, and quality standards.
Relevant experience: Previous management experience in hospitality or a related service industry; experience with branded hotel operations is an asset.
Education and technical skills: Post-secondary education in hospitality management, business administration, or a related field is preferred; proficiency with hotel management systems and standard office software.

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More about this job

Responsibilities

Oversee daily hotel operations, departmental performance, service standards, staff scheduling, and coordination among front desk, housekeeping, and maintenance teams. Analyze occupancy and revenue trends, support budgeting and cost control, resolve guest issues, ensure compliance with brand and safety standards, and collaborate with leadership on operational improvements.

Requirements

Previous management experience in hospitality or a related service industry is expected, with branded hotel experience considered an asset. The role calls for strong leadership, guest service, organizational, financial, communication, and compliance skills; post-secondary education in hospitality, business, or a related field is preferred, along with proficiency in hotel management systems and office software.

Skills

Hotel Operations
Team Supervision
Cross-Functional Coordination
Guest Relations
Customer Service
Organizational Skills
Time Management
Budgeting
Cost Control
Revenue Analysis
Performance Reporting
Communication
Staff Scheduling
Resource Allocation
Compliance and Safety
Hotel Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Hotel Operations
Hospitality
Front Of House
Back Of House
Guest Experience
Departmental Performance
Housekeeping
Front Desk
Maintenance
Staff Scheduling
Resource Allocation
Occupancy Trends
Revenue Trends
Budgeting
Cost Control
Brand Standards
Safety Standards
Staff Coaching
Guest Issue Resolution
Company Policies
Operational Improvements
Guest Satisfaction
Hotel Management Systems
Office Software
Hilton Honors

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