Jobs in Quebec

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Added 6 hours ago
R
Stage - Hiver 2027 - Ingénieur client et Nouveau programme moteur / Internship - Winter 2027 - Customer Engineering & New Engine Program
RTX
Longueuil, QC
- Full-time
Added 7 hours ago
A
Product Specialist
ABB
Montreal, QC
- Full-time
The work model is hybrid with minimum 3 days per week at the office
Added 9 hours ago
PS
Junior Project Manager
Paydar Solutions
Montreal, QC
- Full-time
Bachelor's degree in engineering (mechanical, electrical, industrial, chemical or related), new graduate or 0–2 years of experience
Added 12 hours ago
CA
Product Specialist
CATBL ABB Electrification Canada Inc.
Montréal, QC · Saint-Laurent, QC
- Full-time
The work model is hybrid with minimum 3 days per week at the office
Added 20 hours ago
RC
project engineer in building controls
Randstad Canada
Laval, QC
- $95,000 to $115,000 CAD / year
- Full-time
…your technical expertise will be fully valued as a project…
Added 20 hours ago
CA
Product Specialist
CATBL ABB Electrification Canada Inc.
Saint-Jean-sur-Richelieu, QC
- Full-time
The work model is hybrid with a minimum of 2 days per week at the office
Added 20 hours ago
Intermediate Engineer, Heavy Mechanical – Hydropower
BBA
Mont-Saint-Hilaire, QC · Québec, QC · Montréal, QC · Jonquière, QC
20 specialists in hydropower plant mechanical engineering, working on
Added 20 hours ago
A
Ingénierie En Réparation De Composants Moteurs
Actalent
Longueuil, QC
- $43 to $50 CAD / hour
- Contract
Good understanding of engineering principles applicable to mechanical components.
Added 20 hours ago
O
Team Lead - Support Platform in China
OPAL-RT
Montréal, QC
- Hybrid
…democratizing real-time simulation to make it accessible to every engineer and…
Added 20 hours ago
REQ26-137- Mechanic - Operator Power Plant
Glencore
QC
Hold a college diploma (DEC) in Marine Mechanical Engineering Technology or related discipline, combined with three (3) years of relevant experience. Any other combination of education and…
Added 20 hours ago
AU
Engineering Delivery Manager
AtkinsRéalis UK Limited
QC
- Full-time
…systems, piping and pressure vessels, safety instrumented systems, mechanical handling equipment, structures, low voltage electrical power systems and building services. We tackle projects…
Added 20 hours ago
GE
Ingénieur(e) Lead concepteur(trice) mécanique - Lead Mechanical design Engineer
GEPR Energy Canada Inc
Longueuil, QC
- Full-time
- Hybrid
As a Mechanical Designer, you will contribute to the design and development of custom automated and robotic equipment for a wide range of industrial applications.
Added 20 hours ago
Project Engineer
Fisheries and Oceans Canada - Small Craft Harbours
Québec, QC
As a Project Engineer, you will participate in the planning, design, maintenance and management of critical port infrastructure, including wharves, breakwaters, boat launches and coastal…
Added 20 hours ago
R&D Engineer
Velan Inc.
Montréal, QC
As an R&D Engineer within our Engineering Research and Development Laboratory, you will be responsible for the design, commissioning and optimization of advanced test equipment and…
Added 20 hours ago
A
Ingénieur Qualité Fournisseurs / Supplier Quality Engineer
Actalent
Saint-Laurent, QC
- $40 to $60 CAD / hour
- Contract
Quality Assurance EngineerJob DescriptionWe are seeking a Quality Assurance Engineer who will be responsible for evaluating and managing supplier quality systems. The role involves…
Added 20 hours ago
A
Agent Méthodes / Methods Agent
Actalent
QC
- $35 to $65 CAD / hour
- Contract
Added 20 hours ago
RC
Ingénieur mécanique senior
Randstad Canada
Saint-Augustin-de-Desmaures, QC
- Full-time
Added 20 hours ago
A
Ingénieur En Construction - Construction Engineer
Actalent
QC
- $48 to $60 CAD / hour
- Contract
Added 20 hours ago
Engineer, Acoustics and Vibrations
BBA
Montréal, QC · Mont-Saint-Hilaire, QC · Québec, QC · Mont-Tremblant, QC · Val-d'Or, QC · Rouyn-Noranda, QC · Sept-Îles, QC · Jonquière, QC
Travel to project sites and perform vibration studies (structural, environmental or mechanical) and noise studies (industrial hygiene or environmental)
Added 20 hours ago
Electrical Engineer, Electrical Apparatus (hydroelectric power plants)
BBA
Mont-Saint-Hilaire, QC · Montréal, QC · Mont-Tremblant, QC · Val-d'Or, QC · Rouyn-Noranda, QC · Sept-Îles, QC · Boisbriand, QC
looking for an electrical engineer specialized in electrical apparatus. You’ll
Added 20 hours ago
Senior Mechanical Engineer and Project Manager – Mining and Metals
BBA
Québec, QC · Mont-Saint-Hilaire, QC · Montréal, QC · Boisbriand, QC
As a member of our Mechanical Engineering team, you’ll
Added 20 hours ago
Engineer and Project Leader, Industrial Piping
BBA
Montréal, QC · Mont-Saint-Hilaire, QC · Mont-Tremblant, QC · Boisbriand, QC
You’ll be part of our Mechanical Engineering team
Added 20 hours ago
Senior Engineer, Building Services (HVAC)
BBA
Mont-Saint-Hilaire, QC · Montréal, QC
technology and execute mechanical and multidisciplinary projects in the mining,
Added 20 hours ago
Engineer, HVAC Building Services (from three to eight years of experience)
BBA
Mont-Saint-Hilaire, QC · Montréal, QC
technology and execute mechanical and multidisciplinary projects in the mining,
Added 20 hours ago
Engineer, Project Leader, Energy Efficiency (3–8 years of experience)
BBA
Mont-Saint-Hilaire, QC
be part of our mechanical team specialized in the energy transition, and you’ll

OPAL-RT

Team Lead - Support Platform in China

Montréal, QC, Canada

Hybrid

Apply on opalrt.bamboohr.com About employer

Applications open in a new tab.

Job details

Workplace: Hybrid
Experience: Experience: 5 years minimum of relevant experience (technical and / or staff management and / or customer service);
Posting language: English
Posted: Nov 7, 2026

Original job description

OPAL-RT Technologies is looking for a Team Lead - Support Platform in Montreal (for China)

About OPAL-RT TECHNOLOGIES:

A global leader across a wide range of applications, our tools are used in many industries, including automotive, aerospace, energy, transportation, industrial manufacturing, and more. Founded in Quebec and strengthened by a global presence, OPAL-RT is moving forward with strong momentum!

We are driven by a shared ambition: to push the boundaries of what is possible through innovation. We are looking for autonomous, curious, and motivated people who take ownership of their responsibilities, understand the impact of their decisions, and build strong relationships with clients. Here, complexity is part of the challenge, and creativity, communication, technical knowledge, and problem-solving skills are what allow us to make a difference. By joining OPAL-RT, you will take part in this collective team adventure, where you will have an impact that reaches beyond borders while helping shape the future of simulation.

Imagine working for a company whose customers include CEPRI, Hydro-Québec, Caterpillar, ABB, EMBRAER, Ford, GE, GM, John Deere, RIVIAN, PNNL, and Pratt & Whitney! OPAL-RT has set itself the ambitious challenge of democratizing real-time simulation to make it accessible to every engineer and researcher.

Achievements and stimulating challenges:

Under the supervision of the Technical Support Division Head in the Beijing OPAL-RT Technologies, this position is however based in the headquarter of OPAL-RT Technologies in Montreal, Canada.

The key function of this role is to facilitate the communication between the technical support division in China and the teams in the headquarter. The selected candidate is also responsible for following up the escalated cases, planning the commissioning and delivery, as well as conducting tests on the platform unavailable in China.

Come and join a young and dynamic team. This opportunity offers flexibility, the opportunity to develop management, communication, and advanced technical skills.

Please note that a valid permit to work full-time in Quebec, and a valid passport being eligible for international travel are required for this role.

Main responsibilities:

Management:

Collaborate with other teams and maintain good relations between departments:
- Regularly follow up with the production division in the Headquarter and relevant teams in China, align the delivery schedule with the requirement from the end user;
- Follow up critical escalated issues and ensure the client’s satisfaction with the solutions;
- Analyze the product release, and associate the bug fixes and new features with the support cases in the China queue;
Plan, organize, direct and control the activities of technical support in the great APAC including Oceania;
Ensure the achievement of the team's objectives;
Develop and maintain tools for the management to monitor the performance and quality of on-site services and internal projects via the Jira board;
Participate in the maintenance and improvement of the support team's processes;
Propagate the values and policies of the corporation in the daily work;
Participate in the selection of team members and attend interviews;
Evaluate the performance and set goals for team members;
Identify the key skills of the team and organize training as needed.

Employee training and internal support :

Develop the training plan for new Support employees;
Follow up on the training plan with Support employees;
Plan internal trainings;
Provide technical support internally for the platform unavailable in China

Support Specialist - (approximately 40% of the time):

Troubleshoot and solve customer issues with OPAL-RT platform, particularly at the off-work hours of the team in China;
Maintain friendly and constructive relations with customers;
Follow global support processes;
Contribute to the improvement of Support processes and tools; 
Manage customers RMAs; 
Create useful KB articles; 
Report software, hardware and documentation issues to R&D.

Requirements:

Education: Bachelor's degree in Electrical, Software or Mechanical engineering;
Experience: 5 years minimum of relevant experience (technical and / or staff management and / or customer service);
Required knowledge: MATLAB / Simulink;
Basic knowledge of the following tools (asset): knowledge of OPAL-RT software (RT-LAB, Hypersim, and RT-XSG) and hardware platform; advanced knowledge of Microsoft Dynamics365 and tools from Atlassian (Jira and confluence);
Language abilities: Fluency in Mandarin. Professional English skills (oral and written) for communication with English-speaking customers. French is an asset.
Required skills: Organizational skills, autonomy, strong communication skills, flexibility and adaptation, cognitive skills, rigor and determination, oriented towards customer satisfaction, concern for the quality of work, tolerance to ambiguity and stress, team player, seek challenges and oriented towards achieving results and surpassing oneself.

A career with OPAL-RT will suit you if:

You dream of a professional environment that is also cooperative and friendly.
You need a flexible schedule and the ability to telecommute in order to balance work and home life.
You want to continue to expand your knowledge and know-how by working side-by-side with researchers, innovators and scientists who share one thing; Passion.
You have chosen to be an important contributor to the technological progress in a multitude of industries around the wolrd.
You know your worth and seek a globally competitive salary.
You want to grow your career within a company that encourages internal mobility and opens the door to new challenges.

*Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate. Embracing difference is what makes OPAL-RT what it is - we wouldn’t have it any other way.

Apply on opalrt.bamboohr.com About employer

More about this job

Responsibilities

The Team Lead at OPAL-RT will connect the China support team with headquarters, follow up on escalated customer issues, and manage the team's goals and training. The role also includes solving customer problems outside China's working hours and tracking delivery schedules.

Requirements

Candidates need a bachelor's degree in electrical, software or mechanical engineering and at least 5 years of technical, management or customer service experience. Fluent Mandarin and professional English are required, and MATLAB/Simulink knowledge is mandatory.

Skills

MATLAB
Simulink
RT-LAB
Hypersim
RT-XSG
Microsoft Dynamics 365
Jira
Confluence
Technical support management
Escalation management
Customer support
Staff management
Performance evaluation
Training planning
Delivery planning
Troubleshooting
Knowledge base authoring
RMA management
Real-time simulation
Bilingual communication (Mandarin/English)
Process improvement
Team coordination

Benefits

Flexible schedule
Internal mobility

Keywords

Team Lead
technical support
support management
MATLAB
Simulink
real-time simulation
RT-LAB
Hypersim
RT-XSG
Jira
Confluence
Microsoft Dynamics 365
escalation management
APAC
customer support
training
RMA
knowledge base
Mandarin
hardware-in-the-loop

Seniority

Lead

Perks

Flexible hours
Transit support

Tools

MATLAB
Simulink
RT-LAB
Hypersim
RT-XSG
Microsoft Dynamics 365
Jira
Confluence

Languages

Mandarin
English

Fields of study

Electrical engineering
Software engineering
Mechanical engineering

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Work requirements

Jobs in Quebec