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Added 9 mins ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Smiths Falls, ON · Mississippi-Rideau Lakes Corps
- Part-time
Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Added 24 mins ago
BE
Rental Coordinator
Battlefield Equipment Rentals
Saint John, NB · St-John, NB
- Full-time
As a Rental Coordinator, you’ll be a key team member, helping to keep our operations running smoothly and our clients coming back for more.
Added 54 mins ago
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Karma Yoga Program
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
We are seeking a highly-skilled, experienced Fundraising Coordinator to join our exciting team. Reporting directly to the Director of Wildlife Rehabilitation, coordinating with the Grants…
Added 54 mins ago
WM
Coordinator, Production & Content Media Operation
Warner Music Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Job Title: Production & Content Media Operations Coordinator (Maternity Coverage)
Added 3 hours ago
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Material Handler III
Worley
Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 4 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - Mississauga, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 4 hours ago
OT
Billing Coordinator
Open Text Corporation
Waterloo, ON
- Other
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 4 hours ago
CW
Business Administrative Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
Provide administrative support to the Operations Manager and other departments.
Added 4 hours ago
PH
Scheduling and Attendance Coordinator
ParaMed Home Health Care
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible for maintaining work schedules, tracking time and attendance for all scheduled employees at a…
Added 4 hours ago
Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
Assist in orienting residents, including providing information regarding daily operations, commitments as outlined in the Program Agreement, and protocols relating to safety, building…
Added 5 hours ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…Barber Faculty of Science (FoS) is divided into a number of Administrative Units, each with a Department Head, that house the many disciplinary and interdisciplinary degree programs. This…
Added 5 hours ago
OD
Admin Assistant / Front Desk Coordinator (Full-Time)
Open Door Media CA
Kingston, ON
- $22 to $23 CAD / hour
- Full-time
As the first point of contact for many of our customers, the Front Desk Coordinator plays a critical role in ensuring every client has a professional, helpful, and positive experience with…
Added 5 hours ago
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Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 5 hours ago
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HR Coordinator
Xanadu
Toronto, ON
- Full-time
Review recurring administrative workflows and recommend practical enhancements to eliminate friction.
Added 5 hours ago
LF
Office Coordinator (Part-time, Contract)
LGM Financial Services
Vancouver, BC
- Part-time
The Office Coordinator provides hands-on administrative and operational support to ensure the office is welcoming, organized and running smoothly. The role focuses on day-to-day office…
Added 5 hours ago
1
Dental Receptionist - Queen Street Dental
123Dentist
Toronto, ON
- Part-time
…our front desk and be part of a highly capable and dynamic administrative team supporting our clinic’s…
Added 5 hours ago
WI
Project Coordinator, Junior/Intermediate
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…infrastructure, and the environment. As a Junior to Intermediate Project Coordinator, you will work alongside project managers and multidisciplinary professionals to keep projects…
Added 5 hours ago
Spa Supervisor
Wickaninnish Inn
Tofino, BC
Handle Receptionist/Coordinator duties such as reservation calls, welcoming guest to the spa, cashier and cash-outs, coordinating practitioner schedule and appointments and other…
Added 5 hours ago
Kitchen Coordinator / Cook
Anglican Diocese of Ottawa
Cornwall, ON
The Kitchen Coordinator is responsible for planning, preparing, and serving breakfast meals for approximately 95-120 individuals per day. The Kitchen Coordinator ensures the kitchen…
Added 5 hours ago
OL
Support Services Manager
Optima Living
Surrey, BC
- $71,000 to $77,500 CAD / year
- Full-time
Reporting to the General Manager, the Support Services Manager is responsible for leading and coordinating the daily operations of food services, housekeeping and maintenance functions…
Added 5 hours ago
A
Recruitment Coordinator
AeroVect
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our…
Added 6 hours ago
WM
Coordinator, Production & Content Media Operation
Warner Music Group
Toronto, ON · CAN - Toronto
- Full-time
Job Title: Production & Content Media Operations Coordinator (Maternity Coverage)
Added 6 hours ago
Campus Operations Coordinator
Okanagan College
Kelowna, BC
Under the limited supervision of the Campus Administrator, the Campus Operations Coordinator is responsible for the efficient daily operation of the campus operations; assisting in the…
Added 6 hours ago
WI
Project Coordinator, Junior/Intermediate
WSP in Canada
Regina, SK
- Full-time
…infrastructure, and the environment. As a Junior to Intermediate Project Coordinator, you will work alongside project managers and multidisciplinary professionals to keep projects…
Added 6 hours ago
JE
Stores Attendant
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
…requirements. Your expertise in inventory control, stockroom operations, customer service, and documentation will be essential to ensuring parts and supplies are available when…

Open Door Media CA

Admin Assistant / Front Desk Coordinator (Full-Time)

Kingston, ON, Canada

$22 to $23 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $22 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Location

SafeStep Building Treatments Inc

In Office

744 Baker Crescent

Kingston, Ontario

Company Overview

Since 1995, SafeStep Building Treatments Inc. has been an innovative leader in basement waterproofing, water control systems, concrete repairs, and concrete raising.

We serve residential, commercial, and industrial customers throughout the Kingston region and pride ourselves on delivering reliable solutions and exceptional customer service.

As the first point of contact for many of our customers, the Front Desk Coordinator plays a critical role in ensuring every client has a professional, helpful, and positive experience with our company.

Position Summary

The Admin Assistant / Front Desk Coordinator is the first voice and face customers encounter when interacting with SafeStep.

This role manages daily front office operations including answering phones, responding to emails, greeting visitors, scheduling jobs, and supporting bookkeeping functions.

In addition to administrative responsibilities, this role also plays an important part in initial customer engagement and sales support -- helping qualify inquiries, understanding customer needs, and ensuring potential clients are properly guided through the first steps of working with SafeStep.

The ideal candidate is organized, professional, friendly, and confident speaking with customers while keeping operations running smoothly behind the scenes.

Key Responsibilities

Front Desk & Customer Experience

Answer incoming phone calls and direct them appropriately
Respond promptly and professionally to customer emails and online inquiries
Greet customers and visitors arriving at the office
Create a welcoming and professional first impression for all clients
Provide basic information about SafeStep services and solutions
Ensure all customer interactions are handled with professionalism and care

Scheduling & Operations Support

Schedule inspections, estimates, and job appointments
Coordinate scheduling between customers and field staff
Maintain accurate scheduling calendars
Update customer information and job details in company systems
Assist with job documentation and internal communications

Customer Inquiry & First-Level Sales Support

Speak with potential customers to understand their needs and concerns
Ask key qualifying questions when customers call or email about services
Clearly explain next steps in the service process (inspection, quote, scheduling)
Capture and organize new customer inquiries and leads
Help move potential customers from inquiry to scheduled consultation
Maintain a positive and helpful tone that builds trust with customers
Identify urgent service needs and escalate when required

Administrative & Data Management

Perform data entry and maintain accurate customer records
Organize and maintain digital and physical files
Support internal reporting and documentation
Assist management with administrative tasks as needed

Accounting Support

Assist with accounts receivable and accounts payable
Enter invoices and payments into QuickBooks Online
Support bookkeeping processes and maintain organized financial records
Assist with billing and payment follow-ups when required

Qualifications

Excellent communication and interpersonal skills
Friendly and professional phone presence
Strong organizational and time management skills
Ability to multitask and manage multiple priorities
High attention to detail and accuracy
Strong customer service mindset
Comfortable speaking with customers and guiding conversations
Ability to work independently and take initiative
Construction or home services industry experience considered an asset

Technical Skills

QuickBooks Online
Microsoft Office (Word, Excel, Outlook)
Email and calendar management systems
Basic CRM or scheduling software experience preferred

Key Competencies

Professional communication
Customer-first mindset
Problem solving
Organization and time management
Attention to detail
Confidentiality and integrity
Reliability and accountability

Hours

Full-Time

Apply About employer

More about this job

Responsibilities

Manage front desk operations by answering calls and emails, greeting visitors, scheduling appointments, maintaining customer records, and supporting internal documentation. Qualify customer inquiries, guide prospective clients toward consultations, escalate urgent needs, and assist with bookkeeping, billing, and payment follow-ups.

Requirements

The role requires strong communication and interpersonal skills, a professional and friendly phone presence, organization, time management, accuracy, and the ability to manage multiple priorities independently. Familiarity with QuickBooks Online, Microsoft Office, email and calendar systems, and basic CRM or scheduling software is relevant; construction or home services experience is an asset.

Skills

Customer Service
Professional Communication
Phone and Email Communication
Scheduling
Organization
Time Management
Multitasking
Attention to Detail
Data Entry
Lead Qualification
Accounts Receivable
Accounts Payable
QuickBooks Online
Microsoft Office
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Operations
Customer Service
Phone Communication
Email Management
Appointment Scheduling
Field Staff Coordination
Customer Records
Data Entry
Lead Qualification
Customer Inquiries
Sales Support
Accounts Receivable
Accounts Payable
Bookkeeping
QuickBooks Online
Microsoft Office
Word
Excel
Outlook
CRM Software
Scheduling Software
Billing
Payment Follow-Ups
Construction
Home Services
Confidentiality

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