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Added 6 mins ago
IT Support Analyst
Charter Telecom
Calgary, AB
Contract
Diploma or degree in Information Technology, Computer Science, or a related field.
Added 21 mins ago
Asset Management Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$20 to $32 CAD / hour
Contract
Manage 50 technology asset requests in the ServiceNow queue for IMAC, Refresh, and Project activities covering over 40,000 employees; this involves a detailed review of client computer…
Added 21 mins ago
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC
Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 2 hours ago
Business Systems Analyst III
TD
Toronto, ON
Full-time
Ability to work with technology partners to research and analyze current state system capabilities and define technology solutions options and recommendations
Added 2 hours ago
Senior Analyst, Technology Innovation (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Full-time
Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology…
Added 2 hours ago
Network Edge Specialist
Provincial Health Services Authority
Burnaby, BC
Full-time
Reporting to the Corporate Manager, Network Services of the Information Management/Information Technology (IM/IT) within the Provincial Health Services Authority (PHSA), the Network/Telecom…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 4 hours ago
Business Analyst: Requirements Elicitation, Agile/Scrum, Business Cases, Enterprise Architecture, Context Diagrams/Use Cases & DevOps/Visio/Figma
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
- Experience with information retrieval packages and Information Management principles.
Added 4 hours ago
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
Volunteer
This co-op offers hands-on experience at the intersection of business, data, and technology within Nexus Energy. You will support teams across Settlements, Accounting, Sales, and Trading by…
Added 5 hours ago
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
Full-time
The Corporate Services department – Information Technology division is seeking a highly skilled and motivated Senior GIS Analyst with expertise in spatial data architecture and enterprise…
Added 5 hours ago
Senior Financial Analyst
Acuity Inc.
Montreal, QC
We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet.
Added 5 hours ago
Senior Financial Analyst
Ontario Power Generation
Oshawa, ON
Full-time
…analysis, financial reporting, forecasting, maintaining critical information in OPG’s financial systems and databases, financial modelling and preparation of reporting for senior level…
Added 5 hours ago
Technology & Financial Governance Analyst
Alberta Pensions Services Corporation
Edmonton, AB
APS is looking for a Technology & Financial Governance Analyst who can turn complex technology, financial, system, vendor-supplied, and lifecycle information into clear, practical…
Added 8 hours ago
Senior Business Solutions Analyst
Simon Fraser University
Surrey, BC
Full-time
The Senior Business Solutions Analyst will help shape the systems, processes and data infrastructure that support the continued growth of SFU’s Stephens Family School of Medicine. This role…
Added 9 hours ago
SAP S/4 HANA Finance Lead
TransAlta
Calgary, AB
Full-time
We are seeking a highly skilled Senior SAP S/4HANA Finance Lead Analyst to drive financial process optimization and system enhancement initiatives for our freshly upgraded S/4HANA on RISE…
Added 9 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 10 hours ago
GardaWorld - Set-up Analyst - 45k-50k - calgary
ECAM
Calgary, AB
Full-time
Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)
Added 11 hours ago
Engineering Assurance Analyst (Electrification & Plant Asset Management)
Metrolinx
Canada
Full-time
…Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major…
Added 11 hours ago
Analyste de système d’affaires, marchés des capitaux
Alithya
Toronto, ON
Full-time
As a Business System Analyst, Capital Markets, you’ll work closely with various stakeholders to analyze, document and optimize business processes and systems related to derivative products.
Added 12 hours ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 12 hours ago
Salesforce Data Analyst
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
Full-time
We are seeking a Salesforce Data Analyst to help analyze and manage data within Salesforce. This role focuses on ensuring data quality, creating reports, and providing insights that drive…
Added 12 hours ago
Data Governance & Master Data Senior Analyst (1 year contract, hourly)
Sunrise Farms
Surrey, BC
Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize our enterprise Data Governance and Master Data Management (MDM) program.
Added 12 hours ago
Application Production Support Analyst
Cynet Systems
Montreal, QC
$438.81 CAD / day
Contract
Implement computer system requirements by defining and analyzing system problems, designing, and testing standards and solutions.
Added 13 hours ago
Senior Analyst, Technology Innovation (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology…
Added 13 hours ago
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
$90,000 to $120,000 CAD / year
Full-time
…and Reconnaissance - Targeting (C5ISR-T) program. The C5ISR-T system provides the Armed Forces with a highly integrated tactical system comprised of communication systems such as radios and…

Open Systems Technologies

FX Production Support Consultant

Mississauga, ON, Canada

Job type: Contract
Apply by: Oct 24, 2026
Experience: 5-8 years experience in an Application Support role.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Client's Foreign Exchange (FX) Derivatives and Risk Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications , batch management and monitoring tools.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills in Linux, Database/SQL, Networking , and basic understanding of any scripting language.
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders

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More about this job

Responsibilities

Provide technical and business support for FX derivatives and risk applications, including monitoring, risk reconciliations, issue resolution, and production stability. Coordinate with users, technology teams, and vendors; support releases and enhancements; manage risks and escalations; and contribute to support improvement initiatives.

Requirements

Requires 5–8 years of application support experience, including experience with business applications, batch management, and monitoring tools. Candidates should have broad technical skills in Linux, databases and SQL, networking, and scripting, along with analytical, organizational, communication, and issue-management abilities.

Skills

Application Support
Foreign Exchange Derivatives
Risk Applications
Linux
SQL
Database Support
Networking
Scripting
Batch Management
Application Monitoring
Production Support
Issue Tracking
Problem Management
Risk Reconciliation
Incident Escalation
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Foreign Exchange
FX Derivatives
Risk Applications
Production Support
Linux
Database
SQL
Networking
Scripting
Batch Management
Monitoring Tools
Risk Reconciliation
Service Level Agreements
Issue Tracking
Problem Management
Application Releases
Incident Escalation
Stability
Contingency Planning
Storage And Archiving
Security
Vulnerability Assessment
Technical Documentation
Stakeholder Communication

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