Find work in Canada.

322,042 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
Heavy Duty Mechanic - NIGHT SHIFT
RailWorks
Abbotsford, BC · Surrey, BC · Vancouver, BC
Reporting to the Equipment Manager/Shop Foreman, the Mechanic performs duties and tasks related to the preventative and corrective maintenance of specialized railway construction equipment…
Added 22 mins ago
Engagement Manager
vivovii
Toronto, ON
Full-time
We are looking for an Engagement Manager to work closely with vivovii leadership on product development and client service delivery.
Added 22 mins ago
Lead, Replenishment and Distribution, Supply Chain
Provincial Health Services Authority
Cranbrook, BC
Full-time
Consults with Manager, Logistics Coordinators and/or Shared Service Site Customer Service Representatives and customers to identify product and equipment storage and distribution…
Added 37 mins ago
Manager, Collections
Rogers Bank
Rosemère, QC
Full-time
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
Added 1 hour ago
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Hamilton, ON
$18.42 to $27.02 CAD / hour
Full-time
Current enrolment or graduation from a college diploma program in a related field an asset
Added 2 hours ago
Business Development Associate
MRL Consulting Group | Global Niche Technology Recruitment
Toronto, ON
Full-time
…customer requirements before handing opportunities over to the field sales…
Added 2 hours ago
Customer QA Specialist
YA YA Foods Corp
Belleville, ON
$65,000 to $70,000 CAD / year
Full-time
…always striving to exceed expectations in innovation, quality, service, and speed to market. For further information about us, please check our website at…
Added 2 hours ago
Program Facilitator
Government of Yukon
Whitehorse, YT
Full-time
We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you…
Added 2 hours ago
Workday HCM Functional Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
Reporting to the Workday HCM Manager, the Workday HCM Functional Analyst is responsible for supporting, configuring, enhancing, and optimizing Workday Human Capital Management (HCM)…
Added 2 hours ago
Finance Officer (NOC 12200)
Fresh Market Foods
Sioux Lookout, ON
Full-time
Fresh Market Foods is a growing retail business dedicated to delivering exceptional service and high-quality products to our valued customers. We are seeking a meticulous and dependable…
Added 2 hours ago
Manager, Transformation Governance and Program Operations
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
Reporting to the Director, Transformation Office, the Manager, Transformation Governance and Program Operations serves as the primary operational resource supporting the Enterprise…
Added 3 hours ago
Client Relationship Manager
Open Text Corporation
Waterloo, ON
Other
As a Client Relationship Manager, you are the primary owner of the client relationship - balancing strategy with operational excellence. You confidently manage day-to-day account oversight,…
Added 3 hours ago
Manager, Collections
Rogers Bank
Cornwall, ON
Full-time
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
Added 5 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Demonstrated commitment to customer service and teamwork.
Added 5 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrated commitment to customer service and teamwork.
Added 5 hours ago
Financial Reporting and Tax Compliance, Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
Full-time
As a Financial Reporting and Tax Compliance, Senior Manager in our Core Reporting group, you'll work as part of a team of problem solvers, helping to solve complex business issues from…
Added 5 hours ago
Administrative Assistant – Delta
LabTest Certification Inc.
Delta, BC
$21 to $24 CAD / hour
Full-time
Reports To: HR Department & Delta Operations Manager
Added 5 hours ago
Certification Assistant – Delta
LabTest Certification Inc.
Delta, BC
$21 to $24 CAD / hour
Full-time
Reports To: Senior Team Lead Certifications & Certifications Manager
Added 5 hours ago
Strata Coordinator
FirstService Residential Canada
Vancouver, BC
Full-time
The Strata Coordinator is a developmental role designed for individuals seeking to enter the strata management field. Reporting to the Regional Director, this role provides essential…
Added 5 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Demonstrated commitment to customer service and teamwork.
Added 5 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
Manager, ERP Development , Information Technology
Laurentian University/Université Laurentienne
Sudbury, ON
Full-time
Job Title: Manager, ERP Development , Information Technology
Added 5 hours ago
Site Superintendent – Nova Scotia
Avondale Construction Ltd
Halifax, NS
Full-time
…the day to day management of a construction site, executing field operations in a manner consistent with Company…
Added 5 hours ago
Site Superintendent – New Brunswick
Avondale Construction Ltd
Halifax, NS
Full-time
…the day to day management of a construction site, executing field operations in a manner consistent with Company…
Added 6 hours ago
McMaster (DeGroote School of Business) Recruitment Event - September 28, 2026
TD
Hamilton, ON · Brantford, ON · Toronto, ON · Burlington, ON
Full-time
…well as the specific products they are responsible to sell and service. They have keen insight into all their clients – their industry, products, finances and markets. Better business…

Open Text Corporation

Client Relationship Manager

Waterloo, ON, Canada

Experience: 5+ years of experience managing a diverse portfolio of enterprise-level Client accounts
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Hiring Manager: Tracey Martin

Talent Acquisition Advisor: Laura DeLuca

Job Code Level: SRP3

Refer Your Friends!

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
In this highly visible role, you’ll own the strategic direction and end-to-end relationship for a portfolio of large, multinational clients. As a trusted advisor and advocate, you’ll build strong executive relationships, manage account P&L, and uncover opportunities to expand and grow the business. Your leadership will directly influence Client satisfaction, retention, and long-term revenue growth.

WHAT THE ROLE OFFERS
As a Client Relationship Manager, you are the primary owner of the client relationship - balancing strategy with operational excellence. You confidently manage day-to-day account oversight, including reviewing and approving revenue-related and contractual matters such as renewals, upsell opportunities, billing accuracy, collections, and revenue recognition.

You are a calm, curious problem-solver who thrives under pressure and brings people together to achieve shared outcomes. You naturally collaborate across teams, navigate complexity with ease, and serve as the trusted escalation point for issues that could impact Client satisfaction or revenue performance.

Partnership and Collaboration:

You build strong partnerships across the organization, influencing outcomes through collaboration and trust rather than escalation.

Cross-Functional Relationships:

You establish and maintain close working relationships with Billing, Accounts Receivable and Collections, Revenue Recognition, Deal Desk, Contracts, Sales Operations, and Cancellations teams.

Field Collaboration:

You work in lockstep with Field Sales, Professional Services, and Client Support teams to ensure alignment, accountability, and a consistent, high-quality Client experience.

YOU ARE GREAT AT

Acts as the primary OpenText (OT) representative for assigned Clients, managing all Client-facing communications, including executive-level interactions Partners closely with Field Sales to align and execute account strategies Leads issue and risk resolution, organizing cross-functional efforts and driving issues to closure while escalating when appropriateOwns Client satisfaction from contract execution through steady-state delivery, including change management, service-level reporting, and revenue growth initiativesRegularly reviews client agreements, monitors service utilization, and leads renewal negotiations Develops, forecasts, and tracks revenue performance against targets, proactively mitigating risks and anomalies Establishes account governance, risk management frameworks, and a proactive communication cadence Owns the remediation of all billing and revenue recognition discrepancies through final resolution Proactively identifies expansion opportunities and aligns OpenText solutions to Clients’ strategic objectives Partners with Sales, Professional Services, and Support to ensure delivery excellence and long-term relationship growth Achieves annual organic growth targets within assigned accounts

WHAT YOU NEED TO SUCCEED

5+ years of experience managing a diverse portfolio of enterprise-level Client accounts Exceptional interpersonal skills with a proven ability to influence and manage complex relationships across a matrix organization Strong Client-facing background, balancing proactive engagement with effective issue resolutionDemonstrated leadership experience guiding project managers, account managers, or technical teams through influence and collaborationAbility to navigate complex Client challenges across multiple functional areas Experience in Sales and/or Solution Consulting, with exposure to Finance or Revenue operations preferred Working knowledge of EDI solutions, Client operations, and production support environments Bachelor’s degree in Business Administration, Management Information Systems, or a related field Strong negotiation skills for complex B2B solutions involving scope, cost, and deliverables Proven ability to build executive-level relationships and drive cross-functional collaboration Highly organized, detail-oriented, proactive, and results-driven Proficiency in Microsoft Office, SAP, project delivery tools, and financial/reporting scorecards

ONE LAST THING
OpenText is more than a global technology leader - we are a values-driven community built on trust, accountability, and innovation. Here, ownership matters, collaboration is essential, and your work makes a real impact. Join us to help shape the future of information management while building a career where your voice is heard and your contributions truly matter.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $66,710- $109,595 ; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply About employer

More about this job

Responsibilities

The Client Relationship Manager owns the strategic direction and end-to-end relationship for a portfolio of large, multinational clients. They are responsible for managing account P&L, driving revenue growth, and ensuring high levels of client satisfaction through cross-functional collaboration.

Requirements

Candidates must have 5+ years of experience managing enterprise-level client accounts and possess strong interpersonal and negotiation skills. A bachelor's degree in Business Administration, Management Information Systems, or a related field is required.

Skills

Account management
Strategic planning
Revenue management
Negotiation
Risk management
Cross-functional collaboration
Financial reporting
Sales operations
Contract management
Problem solving
Executive communication
Data analysis
Project delivery
Business development

Benefits

Health and wellness support
Financial wellbeing programs
Paid time off
Vacation entitlement
Variable compensation opportunities
Commission compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Tracey Martin

Keywords

Account Management
P&L Management
Revenue Recognition
Contract Renewals
Sales Operations
EDI Solutions
SAP
Microsoft Office
Risk Management
Strategic Planning
Business Administration
Management Information Systems
Enterprise Accounts
Solution Consulting
Financial Scorecards
Project Delivery
Change Management
Service-level Reporting
B2B Solutions

Report this job