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Added 5 hours ago
OT
Consultant
Open Text Corporation
Richmond Hill, ON
- Other
A Consultant at OpenText is more than just a technical delivery role. You will play a critical part in helping customers and their trading partners successfully connect, communicate, and…
Added 5 hours ago
PC
Resourcing and Deployment Manager, Deals
PwC Canada
Toronto, ON
- Full-time
…providing the right people on the right projects at the right time. You’ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required…
Added 6 hours ago
PI
Business Development Manager ( Inside Sales)
PICTON Investments
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…in a dynamic, bureaucracy-free environment, join us and be part of what’s…
Added 6 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 6 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
ON · Ontario, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 6 hours ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Experience as a Branch Compliance Officer, Branch Manager, Branch Auditor, Compliance Officer, or Financial Advisor in a mutual fund dealer or investment dealer firm is preferred
Added 7 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 7 hours ago
OM
Associate Director, Search
Omnicom Media
Toronto, ON
- Full-time
Lead development of full-funnel paid search strategies aligned to client business objectives
Added 7 hours ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Experience as a Branch Compliance Officer, Branch Manager, Branch Auditor, Compliance Officer, or Financial Advisor in a mutual fund dealer or investment dealer firm is preferred
Added 7 hours ago
BB
Associé(e) aux ventes - Mobile (Temps partiel) / Mobile Sales Associate (Part Time)
Best Buy Canada
Montreal, QC
- Part-time
You’ll love it here! We are hiring immediately for a retail sales associate, which we call an advisor at Best Buy. As a retail sales associate, you will be the face of Best Buy for everyone…
Added 8 hours ago
Senior Craft Recruiter
PCL Construction
Edmonton, AB
At PCL Energy Inc., part of the PCL Family of Companies (PCL), we don’t just build projects – we build opportunities, careers and communities. We invest in our people and projects, and that…
Added 8 hours ago
T
Bilingual Client Experience Advisor - January 2027 - Tangerine
Tangerine
Moncton, NB
- Full-time
Being a brand ambassador within our call centre environment means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians.…
Added 8 hours ago
PM
Coordinator, Sales Initiatives & Development
Picton Mahoney Asset Management
Toronto, ON
- Contract
…in a dynamic, bureaucracy-free environment, join us and be part of what’s…
Added 8 hours ago
Bilingual Client Experience Advisor - January 2027 - Tangerine
Scotiabank
Moncton, NB
Being a brand ambassador within our call centre environment means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians.…
Added 8 hours ago
B
VP Sales Lead
BMO
Waterloo, ON · MARS
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 8 hours ago
B
VP Sales Lead
BMO
Toronto, ON · FCP
- Full-time
Act as a trusted advisor and resource on commercial banking trends, client needs, and growth opportunities.
Added 8 hours ago
B
VP Sales Lead
BMO
Edmonton, AB · Enbridge
- Full-time
Act as a trusted advisor and resource on commercial banking trends, client needs, and growth opportunities.
Added 8 hours ago
MR
Assistant Professor of Finance (Limited-Term)
Mount Royal University
Calgary, AB
- Part-time
The successful candidate will act as the Faculty Advisor to MRU's student-managed investment fund. The role involves working closely with fourth-year Finance majors to analyze industry…
Added 8 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
Client service and advisory. You will be the trusted advisor to small and owner-managed businesses. That means meeting with clients regularly about year-end results, cash flow, bookkeeping…
Added 9 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
…that motivate the right behaviour, forecasting with Sales, Client Success and Finance, and giving executives a single, trusted view of the revenue business. You will lead a team that…
Added 9 hours ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
…that motivate the right behaviour, forecasting with Sales, Client Success and Finance, and giving executives a single, trusted view of the revenue business. You will lead a team that…
Added 9 hours ago
B
Water Resources Consultant (Hybrid/Remote)
Barr
Calgary, AB
- $110,000 to $140,000 CAD / year
- Full-time
…to occasionally modify their schedule to meet deadlines and client needs. Strong interpersonal, oral, and written communication skills are…
Added 9 hours ago
O
Legal Counsel
OpenText
Waterloo, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 9 hours ago
O
Legal Counsel
OpenText
Ottawa, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…
Added 9 hours ago
O
Legal Counsel
OpenText
Toronto, ON
- Full-time
In this role, you will be a trusted Legal advisor and business partner collaborating with cross-functional teams and diverse internal clients. You'll handle escalations with finesse and…

Open Text Corporation

Consultant

Richmond Hill, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 2+ years of experience working with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, OFTP, or related technologies.
Posting language: English
Posted: Oct 24, 2026

Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
A Consultant at OpenText is more than just a technical delivery role. You will play a critical part in helping customers and their trading partners successfully connect, communicate, and exchange business-critical information across secure managed services platforms. By leading connectivity implementations, migrations, and enablement activities, you will directly contribute to customer success, operational excellence, and revenue realization while delivering an exceptional client experience.

WHAT THE ROLE OFFERS
• Deliver end-to-end enablement and implementation services for customer and partner connectivity using protocols such as AS2, OFTP, X400, sFTP, FTP, and HTTPS.
• Act as a trusted advisor to customers, helping them plan, coordinate, and execute partner onboarding and migration initiatives.
• Monitor customer requests and service commitments to ensure SLA targets are consistently achieved.
• Lead solution implementation projects from an enablement perspective, ensuring successful outcomes and adherence to project timelines.
• Manage complex customer migrations involving multiple platforms, systems, and trading partner integrations.
• Collaborate closely with Cloud Service Delivery, Customer Support, and cross-functional teams to resolve issues and optimize service delivery.
• Drive customer satisfaction by providing technical expertise, proactive problem resolution, and a high-quality service experience.

WHAT YOU NEED TO SUCCEED
• 2+ years of experience working with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, OFTP, or related technologies.
• Strong customer focus with a commitment to delivering exceptional service and customer satisfaction.
• Excellent analytical and problem-solving skills with the ability to evaluate issues, identify root causes, and develop effective solutions.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Ability to manage multiple priorities in a fast-paced environment while working independently and as part of a collaborative team.
• Demonstrated ability to learn new technologies quickly and adapt to evolving customer and business requirements.
• Strong decision-making skills with the ability to assess impacts, manage risks, and make informed recommendations.
• Additional language skills such as Spanish or French are considered an asset.

ONE LAST THING
At OpenText, we're building a global team of passionate professionals who thrive on solving complex challenges and delivering meaningful outcomes for our customers. If you enjoy combining technical expertise, customer engagement, and project delivery in a dynamic cloud services environment, this is an exciting opportunity to grow your career while making a tangible impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $72,160 - $108,240; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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More about this job

Responsibilities

Lead customer and trading-partner connectivity implementations, onboarding, and migrations using secure managed services platforms and B2B protocols. Coordinate with customers and internal delivery and support teams to meet service commitments, resolve issues, and deliver successful projects and customer outcomes.

Requirements

Requires at least two years of experience with B2B communications and connectivity protocols such as AS2, FTP, sFTP, HTTPS, or OFTP. Candidates should demonstrate strong customer service, analytical and communication skills, sound decision-making, adaptability, and the ability to manage multiple priorities; Spanish or French is an asset.

Skills

B2B Communications
AS2
FTP
SFTP
HTTPS
OFTP
X400
Customer Onboarding
Customer Migrations
Project Delivery
SLA Management
Analytical Problem-Solving
Customer Service
Technical Communication
Risk Management
Issue Resolution

Visa sponsorship

Not detected in the job text

Keywords

B2B Communications
AS2
OFTP
X400
SFTP
FTP
HTTPS
Managed Services
Customer Connectivity
Trading Partners
Partner Onboarding
Customer Migrations
Cloud Services
Implementation Services
Project Delivery
Service-Level Agreements
SLA Targets
Customer Support
Root Cause Analysis
Problem Resolution
Customer Satisfaction
Operational Excellence
Risk Management
Digital Transformation
Information Management
Spanish
French

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