Find work in Canada.

318,723 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 20 mins ago
Actuarial Analyst (Co-op Student)
OPB (Ontario Pension Board)
Toronto, ON
Contract
As a member of the Actuarial Services team at Ontario Pension Board (OPB), the Actuarial Analyst (Student) will contribute to the in-house actuary services and assist in supporting the…
Added 20 mins ago
Information Technology Application Analyst
Canada Cartage
Calgary, AB
Full-time
Sound Analytical skills developed over 5+ years working in the capacity of an Application Support Analyst, Business Analyst or related roles.
Added 20 mins ago
Wealth Planning Analyst
CI Financial
Winnipeg, MB
Full-time
We are currently recruiting for a Wealth Planning Analyst to join our Wealth Planning Group. The wealth planning group at CI offers existing high net wealth clients and their families a…
Added 20 mins ago
Loan Analyst
Elect Capital
Toronto, ON
Full-time
The Loan Application Analyst plays a critical role in maintaining the speed and quality Elect is known for. You'll prepare files for underwriting, "scrubbing" applications so bank…
Added 21 mins ago
Analyst ETF Services (m/f/d)
Solactive AG
Toronto, ON
Full-time
…At Solactive, we are looking for an ambitious, fast-learning analyst who stays on top of market developments and is driven to push things forward. If this sounds like you, we'd love to hear…
Added 21 mins ago
Business Analytics Lead Analyst - Vice President
Citi
Mississauga, ON
Full-time
Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
Added 21 mins ago
Sr. Sales Operations Analyst
Columbia Sportswear Company
London, ON
Full-time
The Sales Operations team is looking for a Sr. Sales Operations Analyst for our Canada Headquarters located in London, Ontario.
Added 21 mins ago
Program Analyst
Government of Alberta
AB
Ministry: Assisted Living and Social Services
Added 37 mins ago
Building Automation System Analyst
University of Toronto
Toronto, ON
The Building Automation System (BAS) Analyst will support BAS operations by utilizing the EMRS and other software applications, such as fault detection and analytical tools, to ensure the…
Added 37 mins ago
Analyst - Physician Services
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
Full-time
The Analyst – Physician Services is responsible for supporting Physician Services decision-making through research, analysis, and clear communication. This role involves drafting briefing…
Added 51 mins ago
Senior Data Governance Analyst
SPECTRAFORCE
Toronto, ON
Contract
The Senior Data Governance Analyst is responsible for strengthening data governance practices across business and technology teams within a complex financial services environment. The role…
Added 51 mins ago
Information Technology Business Analyst
Canada Cartage
Mississauga, ON
Full-time
Located in Mississauga and reporting to the Manager, Transportation Systems, the Business Analyst will work closely with the IT Project Manager on a large and small projects. The individual…
Added 1 hour ago
Salesforce Business Analyst – Financial Services Cloud (FSC)
Quantum World Technologies Inc.
Toronto, ON
Contract
Seeking an experienced Salesforce Business Analyst with strong CRM, Salesforce Financial Services Cloud (FSC), and Agile delivery experience. The candidate will work with business…
Added 1 hour ago
Analyste des examens d’affaires /Business Review Analyst
World Financial Group (WFG)
Quebec, QC
Full-time
Deux années d’expérience dans le secteur de l’assurance ou des services financiers.
Added 1 hour ago
AI Business Analyst
XChange Software Inc
Canada
Contract
3+ years focused specifically on AI, Generative AI, Intelligent Automation, Advanced Analytics, or Data-Driven Transformation initiatives.
Added 1 hour ago
Business Analyst - Core Banking
Spruce InfoTech Inc.
Toronto, ON
Contract
Provide reliable and timely data feeds to downstream systems, including:
Added 1 hour ago
Senior Group Risk Analyst
TD
Toronto, ON
Full-time
The Senior Group Risk Analyst is a vital role, which works with various stakeholders across Risk Management, primarily including but not limited to, Non-Financial Risk Management,…
Added 1 hour ago
Senior Business Analyst, AML Problem Management, Global Sanctions & Screening, Global Compliance
Scotiabank
Toronto, ON
The Senior Business Analyst is accountable for the analysis, implementation, and ongoing functional support of the AML/ATF Enterprise Solutions Name Screening, Transaction Monitoring,…
Added 1 hour ago
Customer Reporting Business Analyst
Manulife
Waterloo, ON
Full-time
At least three years of experience in business analysis, operations, customer reporting, customer communications, data analysis, or a related role within financial services or another…
Added 1 hour ago
Enterprise Learning Specialist
Aecon
Toronto, ON
Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Added 1 hour ago
Commercial Sales Analyst
Peoples Group
AB · Vancouver, BC · Toronto, ON · Calgary, AB
Full-time
The Commercial Mortgage Renewal Analyst is responsible for the end-to-end management of commercial mortgage loan renewals, with a primary focus on CMHC-insured lending and portfolio…
Added 1 hour ago
Commercial Funding Analyst
Peoples Group
AB · Vancouver, BC · Toronto, ON · Calgary, AB
Full-time
…assumptions, takeout conversions, and construction advances. Ensure data integrity, funding accuracy, audit readiness, and compliance with internal controls and regulatory requirements.…
Added 1 hour ago
Project Manager/Business Analyst
RigUp
Calgary, AB
$120 to $140 CAD / hour
Contract
…successful projects. We are united by a common mission: to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work…
Added 1 hour ago
Financial Analyst
Eastlink
Halifax, NS
As a Financial Analyst, you'll help provide the financial insights that support planning and performance across the organization. Your responsibilities will include:
Added 2 hours ago
Analyst, Loans Accounting and Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
…Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that…

Open Text Corporation

Lead Service Manager

Waterloo, ON, N2L 0A1, Canada

Experience: 5+ years of Security Engineering, SecDevOps, and automation experience delivering and maintaining production-grade security solutions.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

As a global leader in secure information management, OpenText empowers businesses to stay ahead of the ever-evolving cyber threats. Our Cybersecurity Enterprise portfolio is formidable, offering innovative solutions that safeguard organizations from malicious attacks, data breaches, and cyber vulnerabilities. By joining our team, you'll be at the forefront of developing and implementing state-of-the-art security technologies, protecting critical assets and sensitive information for clients worldwide.

Your Impact

We are looking for a Lead Service Manager (SOAR) to reduce analyst manual workloads and increase the speed and consistency of our Managed Security Services (MSS) operations through automation, orchestration, and applied AI. This role is critical to turning manual, repetitive SOC tasks into reliable automated workflows, and to implementing practical AI use cases that free analysts to focus on higher-value work across our 24×7 multi-tenant MxDR environment and wider MSS. The ideal candidate will combine solid security engineering discipline with a genuine understanding of where automation delivers the most value.

What the role offers:

As a Lead Service Manager, you will:

Identify and prioritize the highest-volume, most repetitive SOC tasks for automation (alert triage, enrichment, case creation, notification, and containment), applying a clear cost-benefit calculus to what is automated and at what level of autonomy.
Design, build, test, and maintain SOAR playbooks and integrations on our approved SOAR, spanning the SIEM, EDR, threat intelligence, case management, identity, productivity and collaboration tooling.
Implement practical AI use cases across the SOC, including alert summarization, enrichment, triage assistance, and drafting of analyst and client-facing content, with appropriate guardrails and human oversight.
Integrate and orchestrate tooling via APIs, webhooks, and structured data, building maintainable connectors across the security stack.
Build feedback loops so that automated actions generate data that feeds detection tuning and continuous improvement.
Partner with wider MSS teams and specialists to translate manual runbooks into automated workflows with clear human-in-the-loop and human-on-the-loop checkpoints and handoff triggers.
Support the safe, governed operation of agentic AI capability, including validation, guardrails, and monitoring of machine-generated output before it is acted on.
Establish standards, version control, testing, and documentation for automation content so that playbooks are reliable, maintainable, and auditable.
Measure and report automation impact, including improvements to mean time to triage, mean time to respond, analyst hours saved, false-positive reduction, and playbook coverage.

What you need to Succeed:

5+ years of Security Engineering, SecDevOps, and automation experience delivering and maintaining production-grade security solutions.
Hands-on SOAR expertise building and managing playbooks, integrations, and automated response workflows across complex security environments.
Strong Python development skills with experience in REST APIs, JSON, webhooks, API integrations, data transformation, and automation frameworks.
Deep understanding of SOC operations, alert lifecycle management, and automation opportunities across triage, enrichment, containment, and response.
Experience integrating and managing SIEM, EDR, identity, threat intelligence, case management, and collaboration platforms through APIs and automation frameworks.
Knowledge of Docker, Kubernetes, Git, testing, peer review, documentation, and security engineering best practices.
Experience applying AI, LLMs, and agentic AI frameworks to security workflows, including prompt engineering, guardrails, evaluation, and operational safety.
Experience supporting Azure, AWS, and GCP environments within multi-tenant managed services or MDR organizations; familiarity with Devo, Microsoft Sentinel, Splunk, QRadar, FortiSOAR, SplunkSOAR, Cortex XSOAR, Swimlane, SentinelOne, and CrowdStrike. GIAC GPYC and other cloud/security automation certifications are an asset.

One last thing

OpenText is more than a corporation - it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture - we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $86,800.00 - $130,200.00; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Apply About employer

More about this job

Responsibilities

The Lead Service Manager will design and maintain SOAR playbooks to automate repetitive SOC tasks and improve operational efficiency. They will also implement practical AI use cases and integrate security tooling to support a 24/7 multi-tenant environment.

Requirements

Candidates must have at least 5 years of experience in security engineering, automation, and SecDevOps. Proficiency in Python, SOAR platforms, and experience with cloud environments like AWS, Azure, or GCP is required.

Skills

Security engineering
SOAR
Python
Automation
REST APIs
SIEM
EDR
Threat intelligence
Docker
Kubernetes
Git
AI
LLMs
Prompt engineering
Cloud security
Managed security services

Benefits

Health insurance
Paid time off
Vacation entitlement
Financial wellbeing support

Visa sponsorship

Not detected in the job text

Keywords

Security Engineering
SOAR
Automation
Orchestration
AI
Managed Security Services
MSS
MxDR
Python
REST APIs
JSON
Webhooks
SIEM
EDR
Docker
Kubernetes
Git
LLMs
Agentic AI
Prompt Engineering
Azure
AWS
GCP
Microsoft Sentinel
Splunk
QRadar
FortiSOAR
Cortex XSOAR
SentinelOne
CrowdStrike

Report this job