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Added 3 mins ago
GE
Hotel Maintenance Supervisor *Tsuut'ina Nation Members Only*
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
This position reports to the Facilities Manager.
Added 3 mins ago
B
Revenue Operations Manager (OTE: upto 120k)
BoomerangFX
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Manager, Revenue Operations will oversee BoomerangFX’s expansion strategy across North America, driving sales growth and ensuring best-in-class execution in a rapidly scaling…
Added 33 mins ago
PH
Client Care Manager
Provincial Homecare
Conception Bay South, NL
- Full-time
The Client Care Manager leads the team that gets the right caregiver to the right client at the right time. This role is part of our senior leadership team and carries province wide…
Added 47 mins ago
PC
Design Engineer
Port City Young Professionals, LLC
Engineer, BC
- Full-time
Added 48 mins ago
T
Public Relations Coordinator
Torstar
Toronto, ON
- Full-time
Post-secondary education in communications, public relations or related field or relevant demonstrable experience
Added 1 hour ago
D-
Senior Tax Manager, Property Tax
DMA - DuCharme, McMillen & Associates, Inc.
Toronto, ON
- Full-time
…arguments, and prepare client reports. In addition, the Sr. Tax Manager researches and maintains knowledge of tax and assessment laws to successfully represent clients at assessment review…
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 1 hour ago
AG
Intermediate Designer
Adelphi Group
Toronto, ON
- Full-time
…will take on briefs/work assigned by the Marketing Project Manager or Design Director and is relied on by the Marketing team to design and produce a variety of projects. They will work with…
Added 2 hours ago
Senior Manager of Operations
New Age Services Inc.
Calgary, AB
New Age Services Inc. (NAS) is seeking an experienced and collaborative Senior Manager of Operations to provide leadership across key corporate support functions, including Information…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 2 hours ago
NB
Senior Credit Analyst
National Bank of Canada
Montreal, QC
- Full-time
…value credit expertise to commercial clients. You report to a manager who encourages collaboration, accountability, and professional growth. The team is recognized for its strong culture of…
Added 2 hours ago
NB
Senior Account Manager Restructuring
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Account Manager, Restructuring in the Commercial High Risk Loan Management Unit at National Bank means acting as a restructuring expert in the management of a…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 2 hours ago
NB
Senior Architect – Cloud & Network Platforms
National Bank of Canada
Montreal, QC
- Full-time
In Infrastructure Evolution, you are part of a large team of 17 colleagues and report to an architecture manager. Our team stands out for its in-depth expertise, collaboration and…
Added 2 hours ago
NB
Account Manager, Agriculture
National Bank of Canada
Louiseville, QC
- Full-time
As an Account Manager, Agriculture, you will provide client support, establish lasting business relationships with the agribusiness community, and oversee business development for your…
Added 2 hours ago
NB
Senior Treasury Manager
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Senior Treasury Manager at National Bank means acting as a trusted treasury advisor and strategic partner to Commercial Banking clients across the West Fraser Valley.
Added 2 hours ago
NB
Senior Account Manager Creative Industries
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Senior Account Manager in National Bank's specialized creative industries team (such as audiovisual and film production, video games, special effects, virtual reality,…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Richmond Hill, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 2 hours ago
NB
Investment Development Specialist
National Bank of Canada
Mississauga, ON
- Full-time
The position reports to the Senior Manager Investment. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible,…
Added 2 hours ago
NB
Senior Analyst Middle Office
National Bank of Canada
Montreal, QC
- Full-time
As part of the Middle Office, you’ll be on a team of 40 colleagues and you’ll report to the Manager - Middle Office. Our team stands out for its collaboration, its expertise and mainly for…
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 3 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 3 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.

Closed listing

Open Text Corporation

Senior Manager, Contracts

Waterloo, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: Minimum 2+ years of people leadership experience, including coaching, developing, and motivating high-performing teams.
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

THE OPPORTUNITY

OpenText is seeking a Senior Manager of Support Contracts responsible for overseeing the Americas Support Contracts team and providing commercial and contractual guidance to the Worldwide Renewals organization. This role partners closely with Renewals, Sales, Legal, Finance, Support Services, and executive stakeholders to support complex License, Support, SaaS, Partner, and OEM agreements that drive revenue growth while effectively managing business risk.

The ideal candidate brings strong business acumen, sound judgment, and mature leadership, with the ability to influence decisions, develop talent, navigate complexity, and drive business outcomes in a fast-paced global environment. Use of AI and the ability to support a business leaning heavily into this field is also an important part of this position. This role is a strategic commercial leadership position.

YOUR IMPACT

Lead and develop a high-performing team that supports commercial and contractual activities across the Americas, collaborating with the global Support Contracts organization.
Serve as a trusted advisor providing high quality, practical support to Renewals, Sales, Support Services, Legal, Finance, and senior leadership on complex commercial transactions.
Balance revenue growth, client needs, and risk management to drive favorable business outcomes.
Review and advise on non-standard contract terms and commercial structures.
Partner cross-functionally to improve consistency, efficiency, and effectiveness across contracting processes.
Drive operational excellence through process improvements, performance metrics, and reporting.
Deliver data-driven insights and recommendations that support strategic decision-making.
Influence stakeholders across regions and functions to achieve business objectives and enhance client outcomes.

WHAT YOU NEED TO SUCCEED

Experience in the IT sector, Deal Desk, Commercial Operations, Finance, Sales Operations, Contract Management, Bid Management, Legal Operations, or a related field.
Minimum 2+ years of people leadership experience, including coaching, developing, and motivating high-performing teams.
Strong business and financial acumen with the ability to assess commercial opportunities, contractual risk, business impact, and steps to mitigate.
Demonstrated success influencing senior leaders and building strong cross-functional partnerships.
Exceptional judgment, problem-solving, and decision-making skills in complex business environments.
Effectively analyze and communicate complex matters clearly, translate into actionable and practical business recommendations within challenging timelines.
Experience working effectively across global organizations and virtual teams, building positive working relationships.
Advanced Excel and reporting skills.
Contracting experience in SaaS and international, Government and regulated bodies are a plus.

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

About employer

More about this job

Responsibilities

The Senior Manager of Support Contracts will lead the Americas Support Contracts team and provide commercial guidance to the Worldwide Renewals organization. This role involves partnering with cross-functional teams to manage complex agreements while driving revenue growth and operational excellence.

Requirements

Candidates must have experience in IT sector commercial operations, contract management, or finance, along with at least 2 years of people leadership experience. Strong business acumen, analytical skills, and the ability to influence senior stakeholders are essential for success in this role.

Skills

Contract management
Commercial operations
People leadership
Financial acumen
Strategic planning
Risk management
Stakeholder management
Data analysis
SaaS
Legal operations
Bid management
Excel
Reporting
Cross-functional collaboration
Negotiation

Benefits

Health insurance
Paid time off
Vacation entitlement
Financial wellbeing support

Visa sponsorship

Not detected in the job text

Keywords

Contract Management
SaaS
Commercial Operations
Deal Desk
Financial Acumen
Risk Management
Renewals
Legal Operations
Bid Management
Sales Operations
Data-driven Insights
Operational Excellence
Stakeholder Management
Excel
Reporting
Information Management
Digital Transformation
OEM Agreements
License Agreements
Support Services

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